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I'm tired of Google's business products

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I'm tired of Google's business products

#1
I've been trying to start a business lately, and as many people do, have chosen to rely on Google's suite of products. Google Ads for marketing, Google workspace for email, Drive for spreadsheets... The works.

While working for other companies, I never really had a problem with their services. In fact, Google remains one of my favorite companies of all time for solving the search problem (their search engine is still the best, sorry haters).

However, over the past few months, I have STRUGGLED against the tide to use their other services. My Google ads account is currently suspended for reasons I cannot fathom. My Google Sheets spreadsheet is currently frozen (the reason I'm ranting right now). Their administrative setting pages feel like going to the DMV from the amount of options on screen. Last but not least, their support is almost nonexistent.

Am I alone in this? Is this a problem of my own making, by using Safari instead of Chrome, and not configuring my services properly? Or is this a feeling that others get?

Conclusion: I hope Google gets some real competition soon because it feels like they are falling off.

Edit: Shameless plug, my company peddles a data movement tool called SQLpipe. https://sqlpipe.com

Re: I'm tired of Google's business products

#3
Google is an advertising company. Their productivity apps exist for one reason --- privacy invasion/data collection --- in support of their advertising objectives.

Using Google apps for anything other than advertising is like going to a medical doctor for a toothache. You might receive something that temporarily eases the pain but the root problem remains largely unsolved.

Re: I'm tired of Google's business products

#4
Makes me think of a question I've pondered but to which I don't have an answer: is there a way to use Libre Office synched through cloud storage such that multiple people can work on different parts of the same document at the same time and see each other's changes?

Re: I'm tired of Google's business products

#7
post #4

Makes me think of a question I've pondered but to which I don't have an answer: is there a way to use Libre Office synched through cloud storage such that multiple people can work on different parts of the same document at the same time and see each other's changes?

There is a Libreoffice "cloud" project, but I'm not sure how stable and reliable it is.

https://www.libreoffice.org/download/libreoffice-online/

Re: I'm tired of Google's business products

#9
Yeah they have edges and the support is bad, but they still kind of hit a sweet spot of good ux and features all tied into the google account you probably already use for mail/search.

I think we will see more competitors in this space though. Google isn’t investing enough into it and there is opportunity.

Re: I'm tired of Google's business products

#10

I decided I wanted to start a blog and run ads on it, created a google ads account and was immediately blocked with no means of redress or support, only automated "tough luck" replies.

Me too!

Upon appeal, they emailed me back saying "we can confirm your account isn't suspended"... It's like what are you talking about? I'm looking right at a big red banner saying my account is suspended!

My hopes are not high for a fast resolution.

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