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I'm tired of Google's business products

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Re: I'm tired of Google's business products

#91

Post by greenhorn123 »

Cordivae wrote: post #18

I hate Google Workspace so much. Not because of the product, which seems fine. But because 10 years ago I signed up for google apps. It was marketed as a way to have a vanity gmail domain. Free forever up to 10 users. I thought it was cool, was a huge Google fan at the time, and created a custom domain for myself and another one for my grandparents. Now, 10 years later they are holding my online persona hostage in a…

I wonder how many people with some clout have decided to forego Googles business offerings because of a bad personal interaction with them.

Re: I'm tired of Google's business products

#92

Post by warrenm »

jatins wrote: post #85
probably_wrong wrote: post #11

> Is this a problem of my own making (...)? Or is this a feeling that others get? I can understand why you "had" to rely on Google Ads. But in my opinion choosing Google Workspace/Drive falls unfortunately under "problem of your own making". None of the problems you describe is new nor unknown, and there are plenty of products that are just as good. > I hope Google gets some real competition soon because it feels lik…

> and there are plenty of products that are just as good. Other than MS Office, what's a good suite providing all of shared docs, spreadsheets, email, and a cloud drive?

If you're in the Apple ecosystem, file sharing through iCloud and the Apple quite of apps is pretty good (not quite as good as O365, but worlds better than Google Docs)

Re: I'm tired of Google's business products

#93

Post by warrenm »

dep_b wrote: post #27

Microsoft has actual customer service Just don't touch Teams and you'll be OK.

I never understand the hate Teams gets on HN - I use it more-or-less all day in both $WORK and $CUSTOMER environments ... rarely have more than a momentary hiccup in file sharing, screen sharing, group calls, chats, task tracking ...

Re: I'm tired of Google's business products

#94

Post by grwthckrmstr »

pocketsand wrote: post #24

I created a small ad campaign to advertise a side project. The projects makes no money, has no plan for monetization, does not use passwords. The only personal data it collects is an email address. I bought $50 worth of ads using my credit card. My account was immediately suspended for suspicious payment. I appealed, noting the card was mine, and I bought the ads. The appeal was rejected. I have occasionally tried to…

Can confirm had the same issue. Begged someone in their team for 2 weeks to help until they did.

Re: I'm tired of Google's business products

#95

Post by 72deluxe »

gumby wrote: post #79
orangepurple wrote: post #44

Earlier quoted context omitted.

If your drive folder has more than 50,000 files and you try to download an archive ZIP of them, your files will disappear at random. The only way to avoid this outcome is to install a desktop client and sync the folder.

> The only way to avoid this outcome is to install a desktop client and sync the folder. Except the google desktop client is utterly flaky. They make Dropbox look good.

Use rclone to grab them instead.

Re: I'm tired of Google's business products

#96

Post by lamontcg »

zelphirkalt wrote: post #63
pocketsand wrote: post #47

Earlier quoted context omitted.

To their credit, the automated system told me I was banned and couldn't talk to anyone until I got unbanned, so I never got anyone on the phone.

Sounds like a good ol' curfew pass A38.

Sounds like someone forgot to fill out the form twenty seven B stroke 6.

Re: I'm tired of Google's business products

#97

Post by rapsey »

agentdrtran wrote: post #89
taylodl wrote: post #17

* > I've been trying to start a business lately, and as many people do, have chosen to rely on Google's suite of products.* Just a reminder, most businesses fail - so doing what many people do is not necessarily the best thing to do. Having said that, it's rather foolish to have your business depend on Google. They have repeatedly demonstrated they're not good business partners and the main thrust of their business i…

You have the same problem with MS or Google, and Google probably isn't going to kill Gmail/Drive anytime soon. If it's a core service you're fine.

You can absolutely contact support for MS products and they will be helpful. I've done it multiple times for our tiny account.

Re: I'm tired of Google's business products

#98

Post by version_five »

jupp0r wrote: post #82
taylodl wrote: post #17

* > I've been trying to start a business lately, and as many people do, have chosen to rely on Google's suite of products.* Just a reminder, most businesses fail - so doing what many people do is not necessarily the best thing to do. Having said that, it's rather foolish to have your business depend on Google. They have repeatedly demonstrated they're not good business partners and the main thrust of their business i…

Sorry, but as a user, Office 365 is a nightmare to use. Outlook on Mac can’t even do in-line email quotes. Sharing documents in your org is done via SharePoint(tm), the greatest nightmare on the planet. Don’t get me started on MS teams. Google products are much better from a UX perspective imho.

I think it's just a matter of opinion. I've used both O365 and GSuite extensively at different jobs, and after the initial switch, they are not too different, each has their annoyances, but I don't see a major change in productivity or quality of output between the two.

In my business I like the option of sharing a .docx or .pptx and not having to ask a client to use google docs to view stuff. But when I had google docs, I made it work. I agree with the root comment that MS is much more business oriented though. At the end of the day, Google's "products" are still just a ruse to sell ads, so they don't have the institutional focus on solving business problems that MS has (not that MS is in any way perfect)

Re: I'm tired of Google's business products

#100

Post by AlanYx »

citizenpaul wrote: post #49
ford wrote: post #30

Earlier quoted context omitted.

Do you think Google is reading the contents of drive documents? I struggle to make the connection between those kinds of business apps and advertising. Perhaps they get some usage data of how/when people work? I do believe much of what Google does (i.e. chrome) is to benefit their ads business, but I think it's a bit cynical to think that's true of every product they have. FWIW I've worked at companies that use both…

>Do you think Google is reading the contents of drive documents? It literally says in gdrive tos that they read the docs, yes they do . "Our automated systems analyse your content to provide you personally relevant product features, such as customised search results, and spam and malware detection,"

They actually removed the statement that you're quoting from the current version of the Google Drive terms of service. (The old version you're quoting is still available online, but it's under an "/archive" URL.)

That being said, I've read through all the Google Terms of Service online, and I can't actually figure out whether they still use Google Drive content for customized search results.

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