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Atlassian products have been down for 4 days

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Re: Atlassian products have been down for 4 days

#231

Post by kstrauser »

hobos_delight wrote: post #225
kstrauser wrote: post #114

Earlier quoted context omitted.

Confluence supported Markdown (or was it HTML? It’s been a long time.). We wrote a lot of automation that would pull comments out of code, format them that way, and load them into Confluence. Voila! Documentation that’s always synced with production code. And then a point upgrade removed that support in favor of their own rich text format, so in an instant all our tooling died. We were not happy campers. I have other…

It wasn't a point upgrade - Confluence 4.0 got rid of markdown in favour of an "XHTML" storage format, then a layer on the editor to autocomplete markdown into the rich-text as you typed. Personally I preferred the ability to edit pages as markdown, and we toyed with ways to allow users to edit the rich pages in markdown (i.e. a new transformer from the storage format to wiki-markup, instead of the editor format) - b…

It was a death knell for us. We moved all our documentation into Git, which the devs found more convenient and usable. I think there might’ve been some survival bias: the people who kept using it after the breaking change liked it. The people who dropped it immediately because it ruined their workflows just moved on (or put it in read-only mode).

Re: Atlassian products have been down for 4 days

#232

Post by dmitriid »

ironmagma wrote: post #230
dmitriid wrote: post #226

Earlier quoted context omitted.

> You should strongly question this assumption because I am a living counterexample. One counterexample in an ocean of examples doesn't amount to much. > Regardless of whether you think "you've failed" if you develop this, I'm sure photographers thought the same thing about Photoshop If only you could have the will to abstain from inapplicable analogies > I don't care if the autocompletions are there, what I care abo…

`state:unscheduled` works just fine, I tested it before writing this comment. There's no limit to the variety of analogies you can dismiss if you simply allow yourself to declare them inapplicable. As for control, it sounds good to me. Honestly, not being able to run reporting is a feature from a developer's perspective.

> `state:unscheduled` works just fine, I tested it before writing this comment.

You clearly didn't understand what I showed you. Watch the video again.

> There's no limit to the variety of analogies you can dismiss if you simply allow yourself to declare them inapplicable

Of course. Analogies never work they way you think they work. At best analogies are dubious claims that need to be proven. You equated Shortcuts to Photoshop, and that analogy is not even tenuous. It's false.

> As for control, it sounds good to me. Honestly, not being able to run reporting is a feature

WHo said anything about reporting? Oh wait, no one, except you.

Re: Atlassian products have been down for 4 days

#233

Post by ironmagma »

dmitriid wrote: post #232
ironmagma wrote: post #230

Earlier quoted context omitted.

`state:unscheduled` works just fine, I tested it before writing this comment. There's no limit to the variety of analogies you can dismiss if you simply allow yourself to declare them inapplicable. As for control, it sounds good to me. Honestly, not being able to run reporting is a feature from a developer's perspective.

> `state:unscheduled` works just fine, I tested it before writing this comment. You clearly didn't understand what I showed you. Watch the video again. > There's no limit to the variety of analogies you can dismiss if you simply allow yourself to declare them inapplicable Of course. Analogies never work they way you think they work. At best analogies are dubious claims that need to be proven. You equated Shortcuts to…

No one said anything about autocompletion either, yet here we are. I'm a bit done here since you are one of these people who refuse to use analogies to inform their thinking. Suffice it to say, many billions of people over the years have found analogies to be a useful endeavor, and nothing about this particular situation is any different. If you really need it spelled out to you, Douglas Hofstadter has a good talk about analogy as a basis of cognition on YouTube.

Re: Atlassian products have been down for 4 days

#234

Post by markogresak »

ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

Based on my experience from 2-3 years ago, I would say to avoid it. It would be a decent pick for a really small team without a lot of product management expectation, which would probably be served just as well by something like trello. Example: We wanted to create tasks from Intercom conversations and the only way was a custom implementation. Using their api was not a pleasant experience. Also there were annoying UI bugs that made the product feel unpolished. I ended up using tampermonkey to fix and improve the UI. We ended up switching to jira and it’s 100% an upgrade, we were happy with the change. People shit on it when it goes down, same as github, but then it’s all fine and dandy the other 99% of the time.

Re: Atlassian products have been down for 4 days

#235

Post by dmitriid »

ironmagma wrote: post #233
dmitriid wrote: post #232

Earlier quoted context omitted.

> `state:unscheduled` works just fine, I tested it before writing this comment. You clearly didn't understand what I showed you. Watch the video again. > There's no limit to the variety of analogies you can dismiss if you simply allow yourself to declare them inapplicable Of course. Analogies never work they way you think they work. At best analogies are dubious claims that need to be proven. You equated Shortcuts to…

No one said anything about autocompletion either, yet here we are. I'm a bit done here since you are one of these people who refuse to use analogies to inform their thinking. Suffice it to say, many billions of people over the years have found analogies to be a useful endeavor, and nothing about this particular situation is any different. If you really need it spelled out to you, Douglas Hofstadter has a good talk ab…

> No one said anything about autocompletion either, yet here we are.

We were talking about filters, and this is directly related to the filter functionality that you're so intent on defending.

> I'm a bit done here since you are one of these people who refuse to use analogies to inform their thinking.

I don't refuse to use analogies. However, I refuse to use false analogies, and I also refuse to use only analogies to inform my thinking. I prefer facts over analogies.

> many billions of people over the years have found analogies to be a useful endeavor

And once again you're veering into some completely unrelated tangent that no one is talking about.

> Douglas Hofstadter has a good talk about analogy

If only you had the will and comprehension to keep with the topic at hand without resorting to inventing arguments for other people, overusing false and inapplicable analogies etc.

Re: Atlassian products have been down for 4 days

#236

Post by jkukul »

Too wrote: post #147
omegalulw wrote: post #89

Earlier quoted context omitted.

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

It’s loved by managers (the ones deciding to buy the product) because it looks shiny and it can auto generate burndown charts. For anyone actually trying to work with it on a daily basis is a huge pain in the ass. Mostly due to the dreadful performance, which was bed enough with the on prem solutions and has now gotten even worse on cloud. Another wtf example is their wysiwyg editor actually has no own markup, it is…

Yes, the wysiwyg editor is terribly inconsistent between their products. Another thing that is super inconsistent is whether your work is saved as draft or not.

My co-worker once lost 2 hours of work spent on drafting a new JIRA issue (or maybe it was a comment, I don't remember).

There's a feature request in their tracking system for preserving un-saved work. It's been there for almost 20 years now: https://jira.atlassian.com/browse/JRASERVER-4233

Re: Atlassian products have been down for 4 days

#237

Post by OrlandoHakim »

OrlandoHakim wrote: post #101
ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

I would like to advocate for Linear.app as an outstanding, fast, polished alternative to Jira for teams looking for an alternative.

To elaborate, Linear is probably the best business app I have used for software management ever. For engineers it is fast and fluid and simple with outstanding keyboard shortcuts. For managers it is strongly opinionated with an agile methodology that requires no setup and just works. For teams, Linear makes it fun to stay in sync and track progress towards goals.

One of the best features of Linear is that it inspires my team to build better software, not just tick feature boxes.

Re: Atlassian products have been down for 4 days

#238

Post by enra »

mdeeks wrote: post #142
powerslacker wrote: post #119

Earlier quoted context omitted.

Curious how many boards/tickets you have in Linear. Is it ready for primetime or is it still a tool for small to medium companies?

I'm trying a demo of it and it looks like its mainly aimed at small to medium companies. There isn't enough hierarchy. The top level organization in Linear is a Workspace. As far as I can tell this should be what your entire company falls under. The next and only level of organization under that is a Team. It really needs something in between that. Teams have their own Issues, Board (singular), Cycles(Sprints), Proje…

Linear founder/ceo here.

Thanks for detailed feedback and walkthrough! Just to share some context, we do have thousands of customers, ranging from early stage startups to public companies.

I also agree that we should support more hierarchy when it comes to roadmap, teams and even the workspace settings, and it's something we are working on.

> Board (singular)

Board view supported by other views too, like cycles, active issues, projects etc. The "Board" sits in the navigation for now until we can make the view settings robust enough to fully replace it.

Re: Atlassian products have been down for 4 days

#239

Post by [deleted] »

OrlandoHakim wrote: post #237
OrlandoHakim wrote: post #101

Earlier quoted context omitted.

I would like to advocate for Linear.app as an outstanding, fast, polished alternative to Jira for teams looking for an alternative.

To elaborate, Linear is probably the best business app I have used for software management ever. For engineers it is fast and fluid and simple with outstanding keyboard shortcuts. For managers it is strongly opinionated with an agile methodology that requires no setup and just works. For teams, Linear makes it fun to stay in sync and track progress towards goals. One of the best features of Linear is that it inspires…

[deleted]

Re: Atlassian products have been down for 4 days

#240

Post by [deleted] »

OrlandoHakim wrote: post #101
ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

I would like to advocate for Linear.app as an outstanding, fast, polished alternative to Jira for teams looking for an alternative.

[deleted]
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