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Atlassian products have been down for 4 days

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Re: Atlassian products have been down for 4 days

#211

Post by dmitriid »

ironmagma wrote: post #210
dmitriid wrote: post #209

Earlier quoted context omitted.

What it looks like is you keep defending a shitty UX/UI by trying to justify it with inapplicable examples. > You combine a set of available filters to make a composed filter the same way you search anything This isn't even remotely similar to "anyone who uses a search engine, tries to find an email". Which brings us back to the original complaint, quote: "It's filters make no sense." If you "have to combine/craft fi…

I don’t care if you don’t use Shortcut. Use Linear instead, for example, since apparently a lot of people like it in this thread. I had never heard of it before. Main thing is, don’t pretend like JIRA is the only reasonable option because it just isn’t (not saying you were necessarily, but that is what I have a problem with people doing.)

> I don’t care if you don’t use Shortcut.

I never said whether I was or wasn't using Shortcut.

> Use Linear instead, for example, since apparently

I never said whether or not I was looking for an alternative

> don’t pretend like JIRA is the only reasonable option

I never said anything about JIRA except in the following context: "If you , you've failed. In exactly the same ways that Jira fails at this task." And you are the one who actually mentioned JIRA first.

So how about: you stop pretending I said or implied something I never did?

Re: Atlassian products have been down for 4 days

#212

Post by dbbk »

atonse wrote: post #47

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time. And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great. My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

Depends what type of project you have. If you're on the next-gen, team-managed project, that was written from the ground up so is supposed to be faster.

Re: Atlassian products have been down for 4 days

#213

Post by ironmagma »

dmitriid wrote: post #211
ironmagma wrote: post #210

Earlier quoted context omitted.

I don’t care if you don’t use Shortcut. Use Linear instead, for example, since apparently a lot of people like it in this thread. I had never heard of it before. Main thing is, don’t pretend like JIRA is the only reasonable option because it just isn’t (not saying you were necessarily, but that is what I have a problem with people doing.)

> I don’t care if you don’t use Shortcut. I never said whether I was or wasn't using Shortcut. > Use Linear instead, for example, since apparently I never said whether or not I was looking for an alternative > don’t pretend like JIRA is the only reasonable option I never said anything about JIRA except in the following context: "If you , you've failed. In exactly the same ways that Jira fails at this task." And you a…

You accused me of defending something. What actually happened is I asked a series of clarification questions ("Filters make no sense?", "What flow?"), neither of which was answered by the way. Again, I have no dog in whether or not you use Shortcut. So I am not defending anything.

>I never said anything about JIRA except in the following context

That's exactly why I ended my last comment the way I did ("not saying you were necessarily").

> I never said whether or not I was looking for an alternative

Why are you commenting on this thread? The whole point was to suggest an alternative. You never even suggested another way filters could work. As far as I can tell, the mathematical definition of a filter is that it's composed of sub-filters. So please either admit you're a negativity-spouting troll or contribute something positive.

Re: Atlassian products have been down for 4 days

#214

Post by dmitriid »

ironmagma wrote: post #213
dmitriid wrote: post #211

Earlier quoted context omitted.

> I don’t care if you don’t use Shortcut. I never said whether I was or wasn't using Shortcut. > Use Linear instead, for example, since apparently I never said whether or not I was looking for an alternative > don’t pretend like JIRA is the only reasonable option I never said anything about JIRA except in the following context: "If you , you've failed. In exactly the same ways that Jira fails at this task." And you a…

You accused me of defending something. What actually happened is I asked a series of clarification questions ("Filters make no sense?", "What flow?"), neither of which was answered by the way. Again, I have no dog in whether or not you use Shortcut. So I am not defending anything. >I never said anything about JIRA except in the following context That's exactly why I ended my last comment the way I did ("not saying yo…

> The whole point was to suggest an alternative.

I responded to this statement: "You craft the filters, so if that makes no sense it’s because you didn’t craft the right thing".

No. No one in their right mind wants to "craft filters". If you require people to "craft filters" or "combine a set of available filters to make a composed filter", you've failed. It doesn't mater if it's Shortcut, or Linera, or JIRA, or any of the dozens of JIRA replacements/wannabes.

That's the thing I'm responding to. An all your examples and allusions only serve to show that you don't understand this simple fact.

For people to want to "combine/craft filters" these filters have to be immediate, smart, autocompleting, and properly predictive. As an example, Youtrack[1] shows how to do that more-or-less properly (though it has other issues). Shortcut can't even complete available states when you type `state:` into the search box.

> As far as I can tell, the mathematical definition of a filter is that it's composed of sub-filters.

Literally no one using project management software cares about mathematical definition of filter. Not a single soul.

[1] https://youtrack.jetbrains.com/issues

Re: Atlassian products have been down for 4 days

#215

Post by ironmagma »

dmitriid wrote: post #214
ironmagma wrote: post #213

Earlier quoted context omitted.

You accused me of defending something. What actually happened is I asked a series of clarification questions ("Filters make no sense?", "What flow?"), neither of which was answered by the way. Again, I have no dog in whether or not you use Shortcut. So I am not defending anything. >I never said anything about JIRA except in the following context That's exactly why I ended my last comment the way I did ("not saying yo…

> The whole point was to suggest an alternative. I responded to this statement: "You craft the filters, so if that makes no sense it’s because you didn’t craft the right thing". No. No one in their right mind wants to "craft filters". If you require people to "craft filters" or "combine a set of available filters to make a composed filter", you've failed . It doesn't mater if it's Shortcut, or Linera, or JIRA, or any…

> No. No one in their right mind wants to "craft filters".

You should strongly question this assumption because I am a living counterexample. Before I discovered this tool, I wanted to be able to write the filters so badly I even started to develop a tool that allowed this (called Infinitix) that provided only one basic thing: ability to apply filters on a single list of tickets, and then save or share that filter to other members of your org. Regardless of whether you think "you've failed" if you develop this, I'm sure photographers thought the same thing about Photoshop when it was created. (No, this product never fully materialized, luckily I didn't have to build it because I found out about the existence of Shortcut.) It would have been the simplest task management system possible, in a way.

I don't care if the autocompletions are there, what I care about is having control instead of my system administrator or manager having control, and being able to run whatever query at whatever time I want to. In other words, I want to control the tool rather than it control me, and I also want a tool (instead of TODO.txt, the anti-tool approach to task management).

Re: Atlassian products have been down for 4 days

#216

Post by wlonkly »

hugi wrote: post #104

I don't quite understand this. I've been using Jira and Confluence all day. What's the problem?

Not all customers are affected (sounds like a very small percentage are), but those affected have been unable to use their Jira, Confluence, and Opsgenie for several days.

Re: Atlassian products have been down for 4 days

#217

Post by rsynnott »

omegalulw wrote: post #89
justin_oaks wrote: post #36

Earlier quoted context omitted.

I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction. In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?

Wait, do people really have a low reputation of Atlassian? The picture o had in mind was that that pay top $$$, are remote friendly, etc. I would have expected their stuff to be much better...

People working remotely can write very slow and complex bug trackers too, you know...

Re: Atlassian products have been down for 4 days

#218

Post by rsynnott »

2muchcoffeeman wrote: post #108
0xy wrote: post #82

Earlier quoted context omitted.

No, consider that they have an entire team dedicated to their WYSIWYG comment text field and it weighs in at over 20mb(!!!) of JavaScript for a text box. Atlassian absolutely doesn't care about performance, it should've been obvious when they rolled out "new Jira" a couple of years ago and it was just as slow. Their priority is adding new esoteric settings that their top customers demand, hence why their settings tab…

Just as slow? I’ve been using Jira for almost a decade now. Pretty sure it gets slower and slower.

It got MUCH slower about... 7 years? back when it went all javascript-y; it seems to have mostly slowly improved since then, though it's still pretty slow.

Re: Atlassian products have been down for 4 days

#219

Post by jjeremycai »

nvch wrote: post #65
ironmagma wrote: post #31

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

Using Clubhouse was a huge pain. Feeling that even they don’t understand what all their epics, stories and milestones do haunted me all the time. Page load times up to 10 seconds and totally unusable on a big screen (just insanely slow after window size bigger then on avarage laptops). Convincing my company to switch to Linear was better than any holiday.

+1 , Linear has been fantastic for us

Re: Atlassian products have been down for 4 days

#220

Post by atonse »

rubyist5eva wrote: post #79
atonse wrote: post #47

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time. And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great. My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

> My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this? oh my sweet summer child

haha laughed hard at this one.
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