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Atlassian products have been down for 4 days

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201–210 of 252 posts

Re: Atlassian products have been down for 4 days

#201

We just transitioned to Bitbucket, and I've been using confluence and jira all week (including today) with no issues. There may have been outages and latency, but it's not been "down" for 4 days.

Why? It's been years since I've heard anyone transition to Bitbucket. Self-hosted or SaaS, even companies that have fully embraced Atlassian tools don't move to Bitbucket. There are much better options out there, in terms of features, speed and reliability.

Re: Atlassian products have been down for 4 days

#202

Earlier quoted context omitted.

You type in the word “site:”. That is crafting.

That's not "crafting". And, additionally, the vast majority of people will never use (or even know) about this "crafting".

Craft: “to make or produce with care, skill, or ingenuity.” It means to make something carefully, the same thing done when crafting a search query. That’s the way I meant it anyway. There is nothing particularly difficult about searching in Shortcut. You combine a set of available filters to make a composed filter the same way you search anything. The difference is that in JIRA, there are about 5 different ways to search and the operators are not always obvious.

Re: Atlassian products have been down for 4 days

#203
post #34
post #20

Earlier quoted context omitted.

What issues do people have with Jira? I've always wondered.

Jira is famously customizable, and middle managers famously add billions of fields to the bug pages, resulting in incredibly slow page loads.

That: middle managers famously add billions of fields to the bug pages - sounds strange. Jira should reflect a software dev process in your organization, it just helps you to follow it. The process is defined by a doc which can be changed, but not on a whim of any middle manager.

Your description implies that your process is broken, but if your process is broken no Jira can help you. I doubt than even God can help you…

Re: Atlassian products have been down for 4 days

#204
post #34

Earlier quoted context omitted.

Jira is famously customizable, and middle managers famously add billions of fields to the bug pages, resulting in incredibly slow page loads.

That: middle managers famously add billions of fields to the bug pages - sounds strange. Jira should reflect a software dev process in your organization, it just helps you to follow it. The process is defined by a doc which can be changed, but not on a whim of any middle manager. Your description implies that your process is broken, but if your process is broken no Jira can help you. I doubt than even God can help yo…

Exactly, and many places have broken processes that are revealed by Jira. Before the dam holding back process stupidity was "the system can't do it", but Jira can do it.

Unfortunately once process stupidity sets in it usually metastasizes and there's no cure.

Re: Atlassian products have been down for 4 days

#205
post #47

We just started moving to JIRA after a few years of Gitlab, where gitlab issues feels like nobody has worked on it for a long time. And Jira has been really great. The sprint boards, concept of mapping statuses to in progress etc have all been great. My one gripe (and it’s not a small one) is performance. It still feels quite sluggish. Is Atlassian ever going to address this?

What features are you missing from Gitlab? I've used several bug trackers including JIRA. Gitlab has been my best experience.

I want to look at sprint progress by tickets marked as “complete” in a certain status.

But the reports only do it by open and closed. We only merge/close when we’re releasing the ticket.

Re: Atlassian products have been down for 4 days

#206

I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.

What's with people posting "alternatives" to Jira that aren't self hosted? The problem with jira is that it costs $27k/year to self host.

Having used self-hosted JIRA before I can tell you with confidence that’s far from the only problem with it.

Re: Atlassian products have been down for 4 days

#207
post #65

Earlier quoted context omitted.

Using Clubhouse was a huge pain. Feeling that even they don’t understand what all their epics, stories and milestones do haunted me all the time. Page load times up to 10 seconds and totally unusable on a big screen (just insanely slow after window size bigger then on avarage laptops). Convincing my company to switch to Linear was better than any holiday.

The concept confusion is the one annoying thing about it. Too many nouns and no rigorous definitions of them. I’ve never encountered page load times, maybe we just have fewer tickets at my job.

I liked (but was conflicted) Clubhouse enough to end up on a sales call. The person I talked to said much the same, “story” is more or less arbitrary and iirc, there’s no real concept of “bug”. We went with Jira on the end. It’s fine, and we’re not that special.

Plus no way to open up issue tracking to the public.

Re: Atlassian products have been down for 4 days

#208

Earlier quoted context omitted.

The concept confusion is the one annoying thing about it. Too many nouns and no rigorous definitions of them. I’ve never encountered page load times, maybe we just have fewer tickets at my job.

I liked (but was conflicted) Clubhouse enough to end up on a sales call. The person I talked to said much the same, “story” is more or less arbitrary and iirc, there’s no real concept of “bug”. We went with Jira on the end. It’s fine, and we’re not that special. Plus no way to open up issue tracking to the public.

I’m more speaking to people using Jira who hate it but are encountering the “there’s no good enough alternative” argument. I’m glad the Linear crowd is speaking up; I had never heard of it, but whatever alternatives are available, I hope people start using them more, because Jira is just some of the most frustrating software we have to use these days, and there’s no good reason task management should be this bad.

Re: Atlassian products have been down for 4 days

#209

Earlier quoted context omitted.

That's not "crafting". And, additionally, the vast majority of people will never use (or even know) about this "crafting".

Craft: “to make or produce with care, skill, or ingenuity.” It means to make something carefully, the same thing done when crafting a search query. That’s the way I meant it anyway. There is nothing particularly difficult about searching in Shortcut. You combine a set of available filters to make a composed filter the same way you search anything. The difference is that in JIRA, there are about 5 different ways to se…

What it looks like is you keep defending a shitty UX/UI by trying to justify it with inapplicable examples.

> You combine a set of available filters to make a composed filter the same way you search anything

This isn't even remotely similar to "anyone who uses a search engine, tries to find an email". Which brings us back to the original complaint, quote: "It's filters make no sense."

If you "have to combine/craft filters to create a composite filter that you then use to search", you've failed. In exactly the same ways that Jira fails at this task.

Re: Atlassian products have been down for 4 days

#210

Earlier quoted context omitted.

Craft: “to make or produce with care, skill, or ingenuity.” It means to make something carefully, the same thing done when crafting a search query. That’s the way I meant it anyway. There is nothing particularly difficult about searching in Shortcut. You combine a set of available filters to make a composed filter the same way you search anything. The difference is that in JIRA, there are about 5 different ways to se…

What it looks like is you keep defending a shitty UX/UI by trying to justify it with inapplicable examples. > You combine a set of available filters to make a composed filter the same way you search anything This isn't even remotely similar to "anyone who uses a search engine, tries to find an email". Which brings us back to the original complaint, quote: "It's filters make no sense." If you "have to combine/craft fi…

I don’t care if you don’t use Shortcut. Use Linear instead, for example, since apparently a lot of people like it in this thread. I had never heard of it before. Main thing is, don’t pretend like JIRA is the only reasonable option because it just isn’t (not saying you were necessarily, but that is what I have a problem with people doing.)
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