I never hear anyone shilling for them, so now is my chance. Anyone who’s looking for a great JIRA alternative, I love Shortcut (formerly Clubhouse). It’s the best task management software I’ve used aside from the “no task management software” option. Very snappy, updates in real time, notifications make sense, and no workflow-manipulation shenanigans.
Atlassian products have been down for 4 days
31–40 of 252 posts
Re: Atlassian products have been down for 4 days
#32We just transitioned to Bitbucket, and I've been using confluence and jira all week (including today) with no issues. There may have been outages and latency, but it's not been "down" for 4 days.
It seems the outages have been isolated to specific instances. Not everyone is having problems but a significant amount of customers have been "down" for multiple days.
Re: Atlassian products have been down for 4 days
#33Don't most people self host an instance still? I haven't used it in a few years.
They've changed the on-prem pricing significantly. If we were to have renewed, it would have cost us 70x more this year.
Re: Atlassian products have been down for 4 days
#34Earlier quoted context omitted.
It’s a near uniform “joke” at this point. Eventually you need to stop blaming the user.
What issues do people have with Jira? I've always wondered.
Jira is famously customizable, and middle managers famously add billions of fields to the bug pages, resulting in incredibly slow page loads.
Re: Atlassian products have been down for 4 days
#35Earlier quoted context omitted.
It’s a near uniform “joke” at this point. Eventually you need to stop blaming the user.
What issues do people have with Jira? I've always wondered.
I’ve used it at multiple companies. I have nothing against it.
But the experience of using it is 100% in the administrator’s control. It works quite well in the default form, but it’s HEAVILY customizable. And that seems to be where most problems come from.
Trying to cram workflows where they don’t fit. Adding tons of extra required fields. Making special rules about how you have to use it.
I’ve certainly seen it go from good to annoying from new people deciding to “fix” some process by adding to it. Including the day you couldn’t create tickets because our admin added a required field that was hidden so you couldn’t fill it out.
Re: Atlassian products have been down for 4 days
#36Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products
I would have thought so, but I think it's because people have low expectations of Atlassian that it hasn't gained traction.
In ranking companies by "Ugh, your product sucks" many people would put Atlassian pretty high. So if their product sucks, why would their cloud infrastructure be better?
Re: Atlassian products have been down for 4 days
#37Isn’t this the sort of thing that would normally have made it to the first page here a while ago? Just asking, I’ve never used any of their products
I’ve seen the outage mentioned here a few times, but maybe that was in the new queue and it never made it to the front page.
Re: Atlassian products have been down for 4 days
#38Re: Atlassian products have been down for 4 days
#39Earlier quoted context omitted.
It’s a near uniform “joke” at this point. Eventually you need to stop blaming the user.
What issues do people have with Jira? I've always wondered.
The mains complaints I see people make are that it's slow (which usually gets the response that it's configured badly), and something I'd summarize as installations being configured based on what management thinks they want rather than what the devs "know" they want. Which latter point would of course apply to any flexible enough tool used under the same culture.
Re: Atlassian products have been down for 4 days
#40Earlier quoted context omitted.
It’s a near uniform “joke” at this point. Eventually you need to stop blaming the user.
What issues do people have with Jira? I've always wondered.
The slowest UI I've literally ever experienced.
Any action you take has a 20-40% chance of not actually committing.
History view in some parts of it is literally useless.