21–30 of 45 posts
Earlier quoted context omitted.
Yeah, it sucks that people have to come here for short-circuit support. I just hate to have this flagged for not being a true "show"
Maybe change title to Tell HN, that's what these normally are, I think.
Can we at least get an exact quote of what explanation was provided?
Stripe has a lot of “restricted businesses” for which they don’t want to process payments. https://stripe.com/legal/restricted-businesses This one jumps out to me as a possible reason, if your business is helping new businesses acquire customers: > Sales of online traffic or engagement It could be any of those though, it’s hard to say. Basically Stripe is trying to protect themselves from being hit by a bunch of char…
When was the account blocked? Can we at least get an exact quote of what explanation was provided?
What is the ratio - $159k / x ? In other words what percent of your funds did they freeze or seize?
I understand Stripe is keeping money you believe should be released to you. But hard to form an opinion over something with very little context.
"Unauthorized charges" seems to imply that Stripe believes you've not commnunicated to your customers what you will be charging, and charged them anyway. Did you?
What exactly is in the "Unauthorized charges" email?
Edwin from Stripe here. I’d like to dig more into what happened — could you email me at edwin@stripe.com?
Did you find it?
Our account id is acct_1K7t9JC4s1I9dR5f
* New domain * no phone contact * lack of information * No seo data, inbound links or domain score
merchant companies will hate this kind of stuff and quite honestly 159k in charges in 3 ish months probably set off red flags too
if i understand your marketing materials it sounds like you run a browser plug-in
all very sus to be honest