271–280 of 391 posts
We have french and indian companies here in Sweden with their own culture of saying hi to everyone "good morning sir" "good morning madam", every damn morning.
They are the same ones who say "Hello how are you?" in chats now that people are working remotely more.
Earlier quoted context omitted.
Bonus points if the greeting is included in the same message as the inquiry, so as to not be notified multiple times for the same thing.
Isn’t it a bug of the chat app, notifying someone for each message despite having a UX which incentivizes sending a message each time you type Enter?
I often will say "you there?" or "you busy?" This means I don't have a single question, it means I want to have a synchronous conversation. There are lots of reasons for the latter. This is what I would prefer people do with me as well, and if I am busy, I feel like I can ignore the message until I have a few minutes to talk (often with voice/phone) I say this as someone working from home, thousands of miles from mos…
That would be fine but you could give some context with that initial approach so that the other person can decide if they can stop or not. i.e. "Are you busy? Could you help me with blah blah" If you're getting bombarded with "you there?" from 20 people because some service they use has gone and right now you're trying to fix it for them all, well that can be stressful too. If you just "Hi." with nothing else they mi…
Well it depend one what your job is and what your relationship to that person is. I wouldn't send a "you there?" to someone in IT when I need something fixed. But I would to someone I've had an ongoing working relationship with and when we communicate, there is typically more that one single issue to discuss.
Almost any time I get a call from any business, almost always from numbers don't recognize, 99% of the time the first thing the other person says to me is "Hello, how are you?".
When this happens, my first internal thought is "Excuse me, but do I know you?".
I don't think it's some deliberate sales strategy of cold callers, I suspect it's that they think of it like an in person conversation where this is perfectly acceptable with a stranger, except they fail to consider that I as the caller recipient have absolutely zero context of who I'm talking to and it's likely to piss off someone who is in a meeting or otherwise has a lot of work to do.
The professional way for someone from a business to phone you is to announce where they are calling from and what the call is in regards to, something like "Hello, I'm calling from Acme in regards to...", or "Hi, I'm Bob from Acme and I'm calling in regards to ..., how are you today?".
This way, I can instantly know whether or not it is someone from a business I have a pre-existing relationship with that I actually do probably want to talk to, as opposed to the more common caller who is cold calling me in an attempt to get me to buy something from them.
So when I get a call with "Hello, how are you?", I've now taken to responding with "Sorry, would you please first tell me where you're calling from?".
Then I'm either very friendly if it's a company I know, or for other companies I don't know I just state plainly "I don't have a pre-existing relationship with your company so I suspect this is a sales call and I don't have time calls such as these. Goodbye." and I hang up before the person even has a chance to respond.
Earlier quoted context omitted.
Slightly more annoying is someone who you do not know giving you a "Hey, how are you doing?". Try, "Hey Bob, this is Alice, I work on the QA team in Dublin. I'm looking at an issue I think you might be able to help me with http://jira.yourcorp.org/browse/ORDERS-1234 . Would you have a minute to discuss this?"
I loathe phatic expressions in general, but yeah, over chat with someone you don't know is about as bad as it gets. It would be great if people actually meant the question, but they almost never do.
I don’t think people do this because they want to be polite. The ‘hello’ is basically the start of what is the human equivalent of the TCP three way handshake. - Hello (SYN) > Hi (ACK) - How are you doing ? (SYN, ACK) Basically, they are trying to set up a synchronous channel over what is essentially an asynchronous medium. This is even more annoying than just slowing down the answer, they are demanding your undivide…
I worked at a company that would send these sort of messages over Slack, including a priority, and expect some kind of ACK back within a certain amount of time. It was the worst thing for productivity that I've experienced in a working environment, everyone hated it except for the CEO and CTO who implemented it. Receiving the SYN message already distracted the programmer who received it. If the sender had included th…
Part of the problem is proliferation of Slack. Don't get me started on using a central server of a 3rd for-profit party, but here I just refer to asynchronous messages, e.g. inquiries, on a synchronous medium. Unless you need my attention right now , why use Slack, IRC, telephone or walk by my desk? Just send me an e-mail and be as courteous or curt as you please.
My company is new to messaging, only getting teams fully set up two months in to lockdown/WFH v1. People still write messages like this... ------------------------------------------- Hello , Thanks, ------------------------------------------- I know who its to and from, its a two way chatting application... it bogles the mind sometimes.
Yes, this, 100%. I find it very annoying to get a notification popping up on my screen for you to say "hi" when obviously you want to ask me for something...and then you don't ask or say anything else until I stop what I'm doing and say "Hi! What's up?" back to you. After another 5-10 minutes of waiting for you to see me ask "what's up?" and then type out what is up, which we all knew you were going to end up doing a…
Slightly more annoying is someone who you do not know giving you a "Hey, how are you doing?". Try, "Hey Bob, this is Alice, I work on the QA team in Dublin. I'm looking at an issue I think you might be able to help me with http://jira.yourcorp.org/browse/ORDERS-1234 . Would you have a minute to discuss this?"
I’m so annoyed by the abuse of this phrase that I’ve taken to giving entirely inappropriate responses (based on context) when folks ask.