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Why I will never buy another Samsung device

lehtimaeki.medium.com

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Re: Why I will never buy another Samsung device

#121

Post by deniska »

schmichael wrote: post #24
ikt wrote: post #8

> I was in need of replacing my aging Pixel 4 > Released 2019, October 22 How is a 2 year old phone aging?

You must not be a Google phone user, or if you are: you got lucky. I owned 4 Google phones and only the original metal-case-with-trackball Nexus 1 lasted over 18 months. It’s the only phone that I replaced due to obsolescence. The one I managed to get repaired under warranty (Nexus 5 bootlooping death) lasted 1 week before dying the exact same way again. It look 2 weeks just to get it repaired. I switched to iPhone.…

I was using Nexus 6 from 2014 in 2019. And honestly I would continue using it if its battery wasn't in abysmal state leading to throttling. Considered buying new old stock or trying to replace a battery in this one. N6 is a 32-bit only device, that's the primary (the only?) reason I switched to something else, it would limit software choice going forward.

Re: Why I will never buy another Samsung device

#122

Post by selfhifive »

Not the point of the article but being a stock or nothing guy and saying there's no innovation is not very smart.

Eg. Samsung's brand of Android has floating multi windows. Split-screen app pairings. There's also Samsung Dex.

Pixel and Nexus are probably the most basic Androids you can get.

Re: Why I will never buy another Samsung device

#123

Post by viraptor »

StopHammoTime wrote: post #21

This is why I always go with Apple. I've always just walked in, yeeted my phone at them and gotten a new one. I've had four warranty issues since my original 3GS and every time the experience has been pleasant. I've also had an AirPod replaced when it no longer kept charge and was within the warranty period. The same has also applied to other family members who have had failing devices and Apple always replaces them…

Here's something I noticed: the fans of Apple hardware know they can do this, because they... have to do this. I've had 9 or so different laptops in my life over the last 2 decades, from bargain bin models to latest high-spec Lenovo. The only times I've had to fix a laptop was twice in the last 3 years on work-assigned MBP (once the motherboard failed, another time the keyboard fell apart), then had to replace a failing HDMI adapter, then the charger for it.

Maybe I'm lucky and have a terribly weird experience with hardware. But every person I personally know who uses Apple hardware has been to their store to fix/replace it at some point. Apple is definitely doing a good job with servicing, because those people are also happy this is a possibility, but... having to do it at all feels weird to me. (anecdata of course)

Re: Why I will never buy another Samsung device

#124

Post by daxfohl »

tcbawo wrote: post #114
gusgus01 wrote: post #42

Earlier quoted context omitted.

I was just about to comment and say I was wondering the same thing because I am daily driving a Pixel 2 still, but may look to buy soon because of the flagging battery life and the lack of security updates. I was not aware Google Phone's had a reputation for aging off quickly since my brother is also in the same boat as me with his Pixel, is there someone who tracks phone reliability?

I also have a Pixel 2, which is still running fine except for battery life. I really like the dedicated fingerprint sensor on the back. It's been such a great feature that I'm shocked it's been dropped or replaced with in-display sensors in the newer models. IMHO, it beats Face ID which requires you to look at the device from the right angle.

I got a 6 pro gathering dust somewhere and am typing this on my 2XL because I still like it better than anything else.

Re: Why I will never buy another Samsung device

#125

Post by rexf »

atty wrote: post #11

I remember fondly when I had an iPod, the one time I had an issue with it (can’t remember what, honestly), I just walked into an apple store and probably 5-10 minutes later walked out with a new device, free of charge, no questions asked (after they tried resetting it once) I’m sure someone in these companies has made a spreadsheet that shows permissive repair and replacement policies cost $X million a year, but it p…

Over time, Apple got strict about replacing their Lightning charging cable and wired EarPods (headphones). They would regularly wear out for me.

In earlier iPhone generations, they would replace your EarPod headphones without a hassle (or wait). Later on (as Apple got more popular and Apple store genius bar lines grew longer), you had to make a reservation and they would only consider replacing it after checking the cable's (discrete) serial number.

Re: Why I will never buy another Samsung device

#126

Post by Scoundreller »

mfkp wrote: post #103
aaaaaaaaata wrote: post #84

Earlier quoted context omitted.

13 months on a $300-$1300 device is defective, lol, what world is this?

My $1500 Vizio TV just died 13 months into a 12 month warranty. They don't sell parts for TVs anymore, Vizio support just told me to trash it and buy a new one. Never again Vizio.

Assuming it's dead dead, it's probably a power supply or fuse issue. Pop it open and get the P/N on the P/S board and it should be findable. They're often conserved between models and across model years (and sometimes manufacturers).

Maybe not available through "Them", but "their" prices are usually atrocious.

Re: Why I will never buy another Samsung device

#127

Post by aaaaaaaaata »

sairahul82 wrote: post #54

Latest pixel phones are even worse. Every update is a nightmare. With one update, Bluetooth wont work, next update I wont get signal etc. I don't want to be in the Apple ecosystem but I am forced to. At least it works all the time.

> I am forced to

Ten minutes on GrapheneOS.org web installer, no longer forced.

Re: Why I will never buy another Samsung device

#128

Post by silisili »

mfkp wrote: post #116
klodolph wrote: post #108

Earlier quoted context omitted.

Interested to hear what brand you're switching to, and why you expect the situation to be different once you switch.

Switched to an LG OLED TV. My brother has had the same one for 3+ years so hopefully it'll last me a while. I've honestly never had a TV just randomly die on me before, which is why I never buy the extended warranties. But Vizio not selling parts for expensive TVs just doesn't sit well with me, hence the "never again".

If it's any consolation, I highly recommend LG due to my experience. Bought a 65 inch unit 3 years ago, threw away the box, and have since moved long distance 3 times without it. 3 times on a semi wrapped in a blanket, and the thing still works like day 1. I'm a fan.

I still remember when I bought it, I was choosing between it and a TCL. When I asked what the difference was, the guy banged on the back really hard of each. The TCL showed big white splotches when hit, the LG had no effect. He called it 'shielding', but I'm not versed enough to know if that's a thing.

Re: Why I will never buy another Samsung device

#130

Post by throwawaylinux »

fomine3 wrote: post #91
throwawaylinux wrote: post #87

Earlier quoted context omitted.

Fold it the other way. Then you get your external screen thing for free.

Looks reasonable, but opening operation become weird.

That's fine the whole idea is weird anyway.
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