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Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

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Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#91
post #12

Your best bet is to get ahold of actual Facebook engineers, and this is a good place to do it. Take this issue to Twitter as well. It looks like your previous posts didn't make it to the front page, but with any luck this time you'll get some real traction. The suggestion in a previous thread about buying an Oculus to get priority customer support is also not a bad one. Do you have any snapshots of your membership ba…

>Your best bet is to get ahold of actual Facebook engineers, Isn't this exactly what the OP is asking HN to help them do? It's not like they asked "what do I do?", they specifically asked for help doing what you've not helfpully posted they do.

[deleted]

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#92
post #73

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

I'd like to point out something my sibling commenters seem to be missing; nopenopenopeno never suggested that the _government_ run these services instead. They said that private companies were incapable of doing this, and that competition was not a suitable mechanism for achieving the necessary outcomes. It is quite possible that neither the state nor private industry can do this, and that we need _something else_. I…

Non profit organisations could fill that gap. If proper financed directly by its users, otherwise they will go down the same path, if they get their money directly or indirectly from advertisement.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#93

Earlier quoted context omitted.

There is nothing “democratic” about the US government. Between gerrymandering and the Constitutionally architected 2 Senators per state, the US is very much ruled by the minority.

And yet when you need free money for elder or disabled care, you get to call my girlfriend and she has to personally walk you through managing the right documents and getting all the info you need to get literally thousands of tax funded dollars a month until you die. Where the fuck is facebook's phone number?

Now try the same thing in a state that opposed the ACA or during the prior administration when it tried to purposefully cripple people accessing it.

We saw the same thing with the consumer protection bureau when it was run by someone who supported payday loans during the last administration.

I’m not trying to get overly political. But whether government “works” is completely dependent on which party is in charge and whether they champion parts of government that you need.

Just to be fair, government didn’t work too well under the Democratic administration during the eviction moratorium for landlords.

How much easier do you think it is to get a gun license in a red state or register to vote in a blue state?

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#94
post #10

Earlier quoted context omitted.

You're assuming that public organizations would run a more secure responsive network. My interactions with public institutions makes me doubt this assumption, especially for something as vast and complicated as facebook's network.

Exactly. Imagine your DMV experiences but applied to this. Then again, based on stories like this, private seems to be even worse. Even the DMV has human interaction possible after demoralizing wait times unlike shouting into blackholes that is FAANG support

I love to doodoo on dmv / dot experience out of habit and cultural inertia, but in reality, my local Service Ontario is GREAT. Most of the time line ups are manageable; but most importantly, I get to talk to somebody who is obligated and typically willing to help me out and point me in right direction. Worst case scenario, I can come again and talk to another person.

It is THAT final resort that's not even an option with so many large companies. Sure there are people who will t fall through cracks, legitimate horror stories, but at least there's an option and obligation and intent.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#95
post #33

I'm sorry that this happened to you. What i am about to propose is not a solution for you for now unfortunately. But maybe something to help for the future...Have you considered starting a new presence for yourself and your community on the fediverse (e.g. mastodon, pleroma, diaspora, friendica, etc.)?? This will take work and time of course and maybe not all members will follow you over, but if you start a new commu…

I think you have too high hopes for the possibility to get non tech-geek users to try the Fediverse. If Heavy Metal Community A on Facebook disappears overnight, I think the users will simply join Heavy Metal Community B (on Facebook).

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#96
post #32
post #10

Earlier quoted context omitted.

You're assuming that public organizations would run a more secure responsive network. My interactions with public institutions makes me doubt this assumption, especially for something as vast and complicated as facebook's network.

You have legal recourse at least to file a FOIA request and force them to respond.

Until it gets held up by an administration that doesn’t want you to have the information and supported by judges appointed by the administration.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#97
post #79

How did they hack you? Did you click on a link in a message which installed some keylogger on your computer? Or did you have an easy to guess password? Did you have two factor authentication?

Hi dmortin, I have no way of knowing for sure, but I think it was none of that. I think they simply 'claimed' the page, and because it's was a community page with no 'business' associated with it in the account, they managed to use Facebook's automated 'claim this page for your business' processes to their advantage. Which obviously is a scam, but a hard one to contest when there's no human you can get hold of at Fac…

if it was done through your account id imagine you'd be able to see it in your activity log? the distinction is critical

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#99
post #83

Earlier quoted context omitted.

The bank doesn’t do that for you. The bank does that because regulators require them to as a condition of being in the banking business.

Banks would have ceased to exist centuries ago if they couldn't be trusted to do this in general. Regulations have very little to do with it.

To be fair, until comparatively recently, bank runs were a real and problematic thing.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#100
post #83

Earlier quoted context omitted.

The bank doesn’t do that for you. The bank does that because regulators require them to as a condition of being in the banking business.

Banks would have ceased to exist centuries ago if they couldn't be trusted to do this in general. Regulations have very little to do with it.

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