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Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

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Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#11
post #7

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

Facebook page is not necessary communication. That's telephone and mobile networks. Healthcare is successfully managed by private companies all around the world - even in Europe (the funding is organized by law but still the hospitals are private companies and half of EU countries have private health insurance companies). The horrors of publicly managed social media were already tested here in Europe too and we never…

Social media is just a basic telecom utility service. Most of societal communication takes place on it. It’s fundamental enough that most individuals, businesses, celebrities, and government officials participate in it. I don’t understand the distinction you’re making - to me it seems fairly fundamental and it also seems like social media depends on network effects, which justifies regulating the biggest ones.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#12
Your best bet is to get ahold of actual Facebook engineers, and this is a good place to do it. Take this issue to Twitter as well. It looks like your previous posts didn't make it to the front page, but with any luck this time you'll get some real traction.

The suggestion in a previous thread about buying an Oculus to get priority customer support is also not a bad one.

Do you have any snapshots of your membership base? Maybe you can reach out and start anew. Check your email, as it'll typically have a lot of names and accounts. Also see if archive.org and archive.is have snapshots.

If and when you do get your community back, I'd highly suggest starting an internet forum and directing some or all of your community there.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#13
post #10

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

You're assuming that public organizations would run a more secure responsive network. My interactions with public institutions makes me doubt this assumption, especially for something as vast and complicated as facebook's network.

Exactly. Imagine your DMV experiences but applied to this. Then again, based on stories like this, private seems to be even worse. Even the DMV has human interaction possible after demoralizing wait times unlike shouting into blackholes that is FAANG support

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#15

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

Construction is private and buildings don't fall down and are incredibly safe. Food production is private and people don't get spoiled or poisonous products. I think this is reductive.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#16
Sometimes company legal teams can be the most accessible way to draw attention to something like this, and I don't mean in a combative way. They're very risk conscious, they see a '10+ years of building a heavy metal community, gone like a puff of smoke' in terms of risks, both of bad publicity but also if you were to somehow litigate because of the damage to your business or project. Often they have an email address that is manned because they have to respond to legal requests of various types.

You can potentially request all your data (and data about the hack) and let them know why, maybe reach out asking how you can get law enforcement involved and who you should contact after you've made a police report. It's not a threat, but it get it on somebodies radar. If you express how devastated you are there is potential for them to help. They also have a lot more latitude than any kind of helpdesk (especially at the scale of Facebook, and the users/customers facebook has).

They're also well connected with-in an organization because they have to sign-off on all kinds of projects and risks.

I think `patio11` has amazing advice is a similar vein[1].

[1]: https://twitter.com/patio11/status/1162561822248992768?lang=... (I think he has a longer version/reference, but I can't find it)

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#17
post #6

Facebook is a cancer, take this as a sign to start your own social network. There's lots of 'off-the-shelf' scripts you can use (see codecanyon.net) You can rebuild your community in no time and make it better than it was.

Do you think there could be a universal social database that companies could build their platforms on?

People could control what they share based on a parent dashboard and changes would automatically cascade to platforms you added.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#18
post #12

Your best bet is to get ahold of actual Facebook engineers, and this is a good place to do it. Take this issue to Twitter as well. It looks like your previous posts didn't make it to the front page, but with any luck this time you'll get some real traction. The suggestion in a previous thread about buying an Oculus to get priority customer support is also not a bad one. Do you have any snapshots of your membership ba…

>Your best bet is to get ahold of actual Facebook engineers,

Isn't this exactly what the OP is asking HN to help them do? It's not like they asked "what do I do?", they specifically asked for help doing what you've not helfpully posted they do.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#19

Universally necessary services like communication, healthcare, and social media (the digital plaza) can never be justly managed by private companies. It is an inherent structural contradiction that has failed and will continue to fail our society until we are willing to organize resistance beyond the realm of consumer choice.

Facebook pages are no more important today than the yellow pages were yesterday, or classified ads, or newspapers. Very little of which was publicly operated.

If your local newspaper blockaded you out of their advertising section 50 years ago (eg they dislike you), it could have been devastating too. There are a lot of scenarios like that. You can't get around those potential problems by saying everything should be run under National Socialism; instead of dealing with Verizon you'll be dealing with a board of vicious bureaucrats with direct political power - they can have you shot or imprisoned at will in a more developed Socialist system - that will eventually want bribed to let you continue to exist.

Re: Ask HN: Hacker claimed ownership and then deleted my Facebook Page of 50k users

#20
post #6

Facebook is a cancer, take this as a sign to start your own social network. There's lots of 'off-the-shelf' scripts you can use (see codecanyon.net) You can rebuild your community in no time and make it better than it was.

Very HN response. "My FB community got destroyed. Can anyone else?" "FB bad. Build your own."

Sorry OP. I don't know anyone who can help. It seems to me like FB would be able to reactivate the group if you can get a hold of someone. I don't think they purged their DB of your group.

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