I'm not saying things aren't worse, I'm saying they are worse in a different way. The suit wearing corporate drone software developer in a cubicle isn't a thing anymore. Now it's a t-shirt wearing bearded fair-trade coffee lover attending daily standups, writing articles on medium, and inventing yet another frontend javascript framework in their free time.
The corporate drone thing was specifically a reference to what life was like _for software developers_ in the late 90s. This looks a lot different now than it did then. For the average person, sure, your quip about amazon workers is quite apt. My point though is now we have all the same issues, but with a fake sort of "culture" icing pasted on top that makes a lot of things seem substantiative, real, and anti-corporate, when they in fact are not. Things are much subtler now. It also shows a lot of what we've lost -- "hacker" culture used to be integral to being a developer, hence Neo's "double life" as a software developer and a hacker.
These days people barely even pirate things anymore. There has been a mass acceptance of the status quo that is pervasive, dangerous, and wasn't present in the previous era. So while people wore suits back in the day, back in the day was also the wild west of tech. That has largely ended.
Another way of looking at it: in the 90s and early 00s, there was lots of sub-culture and counter-culture present, especially in the tech and "hacker" communities. These days, our corporate overlords have co-opted the term "hacker" and try to sound edgy and "counter-culture" by simply occupying the spaces legitimate counter-culture movements used to occupy (corporate sponsored hackathons, bug bounties, a lot of marketing stuff, etc). So this new matrix movie, for me, partially demonstrates the death of counter-culture, as it was in the late 90s and early 00s. These days you can be the equivalent of the old-school corporate drone by doing a bunch of seemingly edgy "counter-culture" things, and the corporations want it that way. They want you to feel edgy, while staying well within the parameters they designed.