Earlier quoted context omitted.
Shh, every time those of us who have been in actual unions and actually had terrible experiences voice our opinions we get downvoted into oblivion. It's not worth it, m8.
So the current arrangement of service workers being paid slave wages and given disgusting conditions is working fine?
That said, this article is about tech workers, not line cooks, so any conclusions drawn from union experiences at $COFFEECHAIN are perhaps not easily mappable to Google.