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Ask HN: Why is today's Internet experience so user hostile?

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271–280 of 383 posts

Re: Ask HN: Why is today's Internet experience so user hostile?

#271
post #65

I live in Russia and internet services are pretty solid that ever. Online banking is prevalent, secure and feature full. Booking tickets or shopping online is seamless. Web search is of decent quality. Everybody has set on SMS as second factor and that is a good match WRT security/ease of use. So maybe it's mostly the USA.

I moved to Russia years ago from the US so I can confirm that the experience is worlds better and that many US institutions never really "modernized". When I left in 2016, I still only had the option to pay my rent with a physical check on my most recent place, and the previous had a "convenience charge" for paying with card, which had to be done in the rental office since their payment site never stayed up. Some of…

I’m in Bangkok and it seems like contactless payment is way ahead of Europe, which in turn is way ahead of the US. If you have a Thai bank account (I don’t yet) you can pay for street food using a QR code and your banking app. Not all vendors have the code set up but more and more do, also market stalls and of course people pay by app in stores everywhere.

Re: Ask HN: Why is today's Internet experience so user hostile?

#275
post #245

Earlier quoted context omitted.

I feel a constant tension where companies and governments are all but demanding everyone owns a smartphone with one of these two specific operating systems for all sorts of things (from banking, to authentication, to government services), but have to somehow facilitate the remainder of users as an afterthought. It makes a lot of things really suck, and that's ignoring all those walled gardens essentially requiring th…

Your government demands you own a smart phone?

For so many things. Need to scan a QR code to enter a building, or need to display Vaccine status. My bank now requires I run their mobile App to be able to log in, even if I'm on a PC. Most OTP authorisation requires you to receive an SMS code. Government departments are now only contactable via the Net, so a smart phone is the minimum unless you have a PC.

Re: Ask HN: Why is today's Internet experience so user hostile?

#276

Earlier quoted context omitted.

Users voted with their wallets at the time (back in the late 2000s), which led to Apple and Google becoming the dominant forces in the market and the providers of a huge chunk of the worlds smartphone. How would users vote now with their wallet when everything is tailored for users having either an iPhone or an Android phone? (Yes, I know alternatives exists, even alternatives not built on top of Android, but it's ex…

I agree. I own a pine phone. It's all but un-useable in any meaningful sense of the word. I own a brick and motor and have just been mandated by the government to run their version of the vaccine passport app. It's android OR ios. What choices do I have here?

I'm sorry, I don't know what to tell you (although your question sounds a bit rhetorical), and that's part of the problem in my opinion.

It's so ubiquitous now that even if you want to get out of this duopoly, you can't really.

Re: Ask HN: Why is today's Internet experience so user hostile?

#277

You hit the nail on the head -- repeatedly. Shit. I just bought my gf a Roku as a stocking stuffer. We were setting it up and it made her put in her email and phone number to verify. I was appalled; I was like don't put in your email! I'll return it! But she wanted be able to watch YouTube on her TV since Apple removed it without warning from her AppleTV device . My own Roku from a couple years ago works great with n…

> We were setting it up and it made her put in her email and phone number to verify. I was appalled; I was like don't put in your email! I'll return it! I’m glad to know I’m not the only one still trying to fight this fight. It’s really starting to be a problem with games. Buying games during the holiday Steam sales used to be a big part of my holiday break, something that was my way of winding down after a long year…

It's even worse with games. If you buy a game on steam, steam has an account api that is completely usable for online play, but the game companies want more data so they force you to make an account with them.

I have a stadia account and I've taken to doing the same thing. If i go to play a game and the first thing it wants me to do is create an account, I'm not playing that game, and I'm telling support about it.

Re: Ask HN: Why is today's Internet experience so user hostile?

#278
post #245

Earlier quoted context omitted.

Your government demands you own a smart phone?

For so many things. Need to scan a QR code to enter a building, or need to display Vaccine status. My bank now requires I run their mobile App to be able to log in, even if I'm on a PC. Most OTP authorisation requires you to receive an SMS code. Government departments are now only contactable via the Net, so a smart phone is the minimum unless you have a PC.

> For so many things. Need to scan a QR code to enter a building, or need to display my Vaccine status.

In the EU this fortunately can be done trivially with a paper QR code as well.

Re: Ask HN: Why is today's Internet experience so user hostile?

#279
post #14

I think the internet (and its tools) started off with the intention of making the lives of users easier as compared to the alternatives. However, as the internet became mainstream and competitive, more successful players realized that they can employ dark patterns to increase their revenue by taking advantage of users (lock-in, difficulty unsubscribing, making cloud accounts mandatory, etc). It's 2022 and I think all…

Can there be a way for capitalism to work highly efficiently and not in a hostile, adversarial manner, in some post-scarcity environment? Or will it always require scarcity in order to function or develop things?

I believe if regulated, it can foster innovation, but the way it is now encourages blatant exploitation of unaware consumers, as we clearly see these days.

Case in point: Windows. requires an expensive license, but still pushes ads down your throat on every occasion, collects too much telemetry, and keeps nagging you after every update until you accept having your data collected.

Re: Ask HN: Why is today's Internet experience so user hostile?

#280

Earlier quoted context omitted.

> But she wanted be able to watch YouTube on her TV since Apple removed it without warning from her AppleTV device. Apple did not remove the Youtube app. Youtube made changes that caused their app to no longer work on older Apple TVs. The Apple TV that are no longer compatible with YouTube’s app (and CBS and MLB) were released before 2015. It is reasonable that an Apple TV released in 2012 to not have the technical s…

> It is reasonable that an Apple TV released in 2012 Respectfully, I disagree. To the point where I want to yell at the screen. If the appliance still works, don’t stop supporting it. 9 years is not that long of a time. I don’t care that it means more work for the development team. They had software working for it, and at its core YouTube is just displaying streaming video. If it can work on a $15 Roku stick, it can…

Apple does still support it. Apple’s own shows work on it.

> They had software working for it, and at its core YouTube is just displaying streaming video.

Who is they? It takes 2 to tango. What is Apple supposed to do if YouTube/CBS/MLB decide to stop sending MP4 video and the device they started designing 10+ years ago was only designed to play that (or not play what ended up being the winning format)?

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