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I would also like to know how you could possibly know for certain if the parent was lying? And why the visceral reaction to boot?
-The infinitely curious and willing to acknowledge the limit of their experiential knowledge
-People who’s self confidence is derived from their “expertise”/ ability to diagnose “anything” based on past experience
My first brush with this was working on the Xbox 360 OS. We hit an “out of memory” error out of nowhere, even when reverting all the code back. Assets were in their own branch and no one thought to look there. We were getting ready for the E3 “floor demos” so things like box art for the game library etc were just hard coded in. Stack traces commenced, etc. The OS was supposed to prevent loading too many static assets that would cause that. One engineer suggested something like “…wait what if is actually just too many textures loaded”. Everyone said it was impossible and dismissed him. He left the room. About 40 minutes later he’d converted all the box art to white PNGs and had it back working fine.
Turned out PNGcrusher modified the header of some assets in a way that interfered with the load limiter. We did eventually have to convert/ manually redraw a ton of OS assets from PNG to “SVG” (we used some in-house XML format to define ‘SVG’). I tend to think people in tech overuse Occam’s razor (particularly with systems involving humans), but many times, an over reliance on “domain knowledge” or past experience really serves no purpose and is just ego driven.