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Tesla recalls nearly half a million Model 3 and Model S cars

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Re: Tesla recalls nearly half a million Model 3 and Model S cars

#101
post #4

see also: Tesla ranks almost dead last on Consumer Reports reliability list https://www.sfgate.com/tech/article/Tesla-ranks-almost-dead-... https://www.cnbc.com/2020/11/19/tesla-model-s-no-longer-reco... I hope this doesn't come across as excessively smug but I think my life, level of stress and personal finances are measurably improved by owning something that is closer to a $9000 Toyota Corolla and spending money o…

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Re: Tesla recalls nearly half a million Model 3 and Model S cars

#102
For affected Model 3 owners, Tesla has pledged to install a new cable harness and guide protector free of charge.

Wiring harness flexing and chafing is a decades-old well-known problem with well-known solutions. I wonder what the people who designed that area are thinking now, when they were presumably trying to save costs?

If Teslas' issues were specific to being EVs or otherwise new functionality specific to its cars, that would seem more understandable; yet these appear to be low-hanging fruit. As the other comment here mentions, other manufacturers have many recalls too, and some of those do look like low-hanging fruit, so I wonder if this is just a norm for the industry as a whole. What I'm trying to say is, why haven't simple things like latches and harness flexing/chafing been solved and perfected by now?

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#103
post #19

Just a reminder that cars are recalled all the time and the only reason you are seeing this article is because it is Tesla. Any other manufacturer and this would be a non-story especially on HN. Did Ford recalling 185k vehicles a couple days ago make the front page of HN? How about Toyota recalling 200k vehicles also a couple days ago?[2] Maybe Honda recalling 725k vehicles a month ago?[3] EDIT: Lots of people are ta…

Also, "recall" sounds like the cars have to physically move back to the factory. Reality: I took 10 sec to schedule a visit from a Mobile Technician who'll do the work in my driveway while I go on living my life. Big non-issue.

From what I hear, Tesla is notorious for repair delays. Even if it's not inconvenient to have a tech service your vehicle, presumably doing this nearly half a million times will make the repair backlog even longer.

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#104

Earlier quoted context omitted.

Consumers tend to rate higher satisfactions with "luxury" goods (i.e., goods at premium prices, regardless of material quality or value) than they do with non-luxury goods. It occurs to me that that bias affects Tesla's reception as well.

Presumably the survey includes other luxury cars.

I think Tesla would be the only all-premium vendor of significant size in the US market? And almost certainly the only one to sell a significant fraction of >100k cars.

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#105
post #100
post #19

Just a reminder that cars are recalled all the time and the only reason you are seeing this article is because it is Tesla. Any other manufacturer and this would be a non-story especially on HN. Did Ford recalling 185k vehicles a couple days ago make the front page of HN? How about Toyota recalling 200k vehicles also a couple days ago?[2] Maybe Honda recalling 725k vehicles a month ago?[3] EDIT: Lots of people are ta…

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Re: Tesla recalls nearly half a million Model 3 and Model S cars

#106
post #19

Just a reminder that cars are recalled all the time and the only reason you are seeing this article is because it is Tesla. Any other manufacturer and this would be a non-story especially on HN. Did Ford recalling 185k vehicles a couple days ago make the front page of HN? How about Toyota recalling 200k vehicles also a couple days ago?[2] Maybe Honda recalling 725k vehicles a month ago?[3] EDIT: Lots of people are ta…

There's more to the story. Ford, Toyota and Honda makes significantly more cars and models than Tesla.

Is your implication that Ford, Toyota and Honda, by being longer in business and having much more experience, should be needing less recalls?

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#107
post #4

see also: Tesla ranks almost dead last on Consumer Reports reliability list https://www.sfgate.com/tech/article/Tesla-ranks-almost-dead-... https://www.cnbc.com/2020/11/19/tesla-model-s-no-longer-reco... I hope this doesn't come across as excessively smug but I think my life, level of stress and personal finances are measurably improved by owning something that is closer to a $9000 Toyota Corolla and spending money o…

They also ranks first in customer satisfaction survey -- 4 years running: https://thedriven.io/2021/11/15/tesla-dominate-top-10-most-s...

That's pure survivorship bias. Everyone else who encounters major problems with their Tesla gets rid of it, and therefore wouldn't choose to buy their Tesla again because they don't have it anymore.

People who do have one new enough not to have a major defect will overlook small issues with the build quality and other complaints that people have about Tesla, because they've bought into a luxury and lifestyle brand. When someone else dies in a Telsa fire or dies in an autopilot accident, they convince themself it was the operator "doing it wrong" instead of an inherently defective product. When story comes out about Tesla remotely disabling functionality on a car capriciously, there has to be "more to the story" instead of it being a shocking erosion of consumer rights.

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#108
post #12

Earlier quoted context omitted.

I see this all the time but then if you want to buy a new Tesla you have to wait a year. And that is due to demand. The consumer reports reliability thing just seems like a meme at this point that doesn’t ring true for most people either in importance or reality. I can’t quite put my finger on why this meme is wrong but my intuition says it is.

I haven't had a single problem with my Tesla (2021 Model 3) so this seems odd and was surprising to me. I know that is a sample size of one but I would expect some issue.

I mean, I doubt any car model is so bad that you’d expect defects in _all_ units. If all units were noticeably defective, they’d have gone bust under the repair load.

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#109
post #90
post #49

Earlier quoted context omitted.

You can check this link[1] which I posted in another reply. There is a story there about Honda recalling 1.4m vehicles. That is right around a full year of sales in the US and exceeds annual sales for the last couple years[2]. That story got one upvote and zero comments when it was posted here last year. Once again, I am not trying to excuse Tesla for quality issues or say they make as good or a better quality car th…

Not that it matters a lot - but we've subtlety moved from total worldwide sales (Tesla) to US sales (Honda). 1.5M is a much smaller fraction of global sales for Honda (~a third). It's true that the hype cycle around Tesla might unduly inflate the seeming significance of this. It's also true that this is unquestionably a very large, very significant recall.

> we've subtlety moved from total worldwide sales (Tesla) to US sales (Honda).

Fair enough. I will happily admit I am not an expert on global auto sales and was just Googling for information. But either way, I think the pattern is clear that car recalls generally don't garner much attention on HN unless they involve Tesla or some other interesting angle like the corruption and criminal behavior at Volkswagen.

Re: Tesla recalls nearly half a million Model 3 and Model S cars

#110

Earlier quoted context omitted.

Also, "recall" sounds like the cars have to physically move back to the factory. Reality: I took 10 sec to schedule a visit from a Mobile Technician who'll do the work in my driveway while I go on living my life. Big non-issue.

It may be a big non-issue for you, but having to deploy mobile technicians to a significant percentage of their customers' driveways sounds like a very real issue for Tesla.

For certain, but recalls are not unusual for any brand. As best I know Tesla is alone in having the option of an app-scheduled mobile-service which is massively more convenient for me and likely an order of magnitude cheaper for Tesla (compared to bringing in the car to a oversubscribed service center).
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