Earlier quoted context omitted.
>Personally I always get kind of nervous around buying things on PSN My PlayStation account was blocked for online games/chat for 2 months with no clear reason, this also wasted 2 months of PS Plus subscription sice I could not really benefit from it. They did not offer any way to dispute this or clarify what exactly was wrong to avoid it. My son was using the console to play Fortnite, he told me that some guy blackm…
Sony is extremely trigger happy with suspending based on messages. I’ve gotten a few weeks suspension for ‘harassment’ because I told someone that kept messaging me I was hacking that that was ‘honestly kind of dumb’.
One time I tried playing Battlefield 2 online (usually played against bots) and played the same map for a few hours (one that didn't work with bots). First I had some trouble, but then I learned the map and how the players behaved so I could anticipate their actions a little, got more kills, and suddenly I got kicked and accused of hacking because my online profile didn't show enough hours played and I beat some of the guys with 1000h+. Sometimes I wonder how anyone gets into e-sports when "being slightly better than average" immediately means "hacking".
When I started playing Rocket League I almost immediately turned off voice and text chats. Made the game 100x better.
Recently I tried playing a co-op game, thinking there should at least be some more friendly attitudes there. Accidentally hit a teammate (didn't die), who immediately lost his shit over voice chat and proceeded to murder me shortly after.
The only thing that could have made these things worse would have been some service suspending me on top of getting harrassed, which is apparently Sony's solution.
To be honest, I don't see an easy solution to this, or even a difficult one without creating the equivalent of the judicial system of a medium-sized nation. Banning bad words won't ban bad behavior. Automated bans can be easily used for blackmail. Cheating/hacking prevention seems to be impossible even for extremely successful games (e.g. GTA V), plus it doesn't seem to deter players, so there's not much incentive anyway.
Maybe blacklisting is the wrong approach. Maybe we need better whitelisting schemes instead.