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Tesla ranks almost dead-last on Consumer Reports reliability list

sfgate.com

41–50 of 126 posts

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#42
post #31

Earlier quoted context omitted.

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

> On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? Because when you buy expensive toys and show them to your friends you cannot admit that they are crap ? It happens all the time.

But this not the grapevine; iirc they generate results from (if not anonymous then atleast not publicly shared) replies to Consumer Reports subscriber survey.

So from the entire pool of CR subscriber base who agree to reply to their annual survey and who self-report to own Teslas, this group both overwhelmingly chooses to report significant number of car issues AND chooses to report great satisfaction?

What is up with this group of people?

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#43
post #29

Earlier quoted context omitted.

The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?

As long as you’re not heaving against the door as you open the latch the window will retract in time. If the battery went stone cold dead, you’d have to break the glass. But you would also have to do the same thing with every single other car with frameless windows

Do you? My Miata doesn’t have that problem, the window just rests against the rubber, doesn’t tuck under it. However, I now understand why it is so noisy lol

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#44
post #40

Earlier quoted context omitted.

Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary…

For what it is worth: I don't own a Tesla but I've accidentally used that lever when I was in one. It did not shatter the window. It only triggered a warning on the display about not opening the door that way because it could cause damage.

I used a Model 3 a few times and I could never figure out how to open the door in any other way. The first thing I think as a normal human is:

To open a door, you normally pull a latch, oh here it is.

Then the car yells at you but it spends more time telling you about the risks of what you’re doing wrong, instead it should immediately show a little animation of what I should be doing instead.

That or make the latch 2 step.First step is normal operation, if that fails then continue pulling and it forces the manual opening.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#45
post #29

Earlier quoted context omitted.

The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?

Maybe active power can prevent that physical switch from being fully pulled until the car drops the window a little bit, when it detects one starts pulling it. This would probably take less then a second.

Isn't the point of the lever that you need to be able to exit when the electrics have failed.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#46

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

Let's see how well Berlin is going to go when Elon finds out about German unions. German workers are not going to accept the slave level work conditions that are common in the US.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#47

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

> On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings?

Maybe for a lot of people reliability isn't a major concern?

People who get a new car every few years even if the old one runs fine just need their car to last until then.

People like me who stick with a car much longer [1] put reliability much higher on our requirements.

[1] I'm driving a 2006 Honda CR-V that I bought new and hope to keep driving for another 15+ years, albeit at some point I plan to get an EV for my around town daily driving keeping the CR-V for when I need more cargo or longer distance. Just waiting on that for an EV that I can keep for 20+ years without it costing a fortune over that time in battery repair/replacement. I really want the next car I buy to be the last car I buy.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#48
post #40

Earlier quoted context omitted.

For what it is worth: I don't own a Tesla but I've accidentally used that lever when I was in one. It did not shatter the window. It only triggered a warning on the display about not opening the door that way because it could cause damage.

I used a Model 3 a few times and I could never figure out how to open the door in any other way. The first thing I think as a normal human is: To open a door, you normally pull a latch, oh here it is. Then the car yells at you but it spends more time telling you about the risks of what you’re doing wrong, instead it should immediately show a little animation of what I should be doing instead. That or make the latch 2…

The AI predicts when you would like to get out and opens the door for you

/s

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#49
post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Please say more about the "charging options for non-Tesla EVs suck." Is that all about superchargers or is there more to it?

If you have a non-Tesla EV you’re really reliant on finding some wall to plug in to. If you are just driving around town, cool you’re good to go and you just go home. If you’re taking a trip for a few hours then you need to charge and that’s where you run into trouble. With Tesla there’s all the Superchargers so that few hour trip is fine with a quick 20 minute charge. For other EVs it’s a few hours at best.

This will be a solved problem in the future though. Just growing pains.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#50
post #3

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

I sold my 2020 Model X because of the half shafts (wtf are those) issue. It’s a complete design flaw and it’ll never stop degrading and requiring a new repair. Even had that confirmed by the service center. Newest Model X design supposedly fixes that. Maybe Tesla will get sued over it idk. With the pandemic the prices for used Tesla’s is through the stratosphere and although I sold too early I drove the MX for 9 months before selling it for what I paid for it. Had unlimited free Supercharging too… :/

My advice: get out while you can and the prices are so high.

We are working from home so just drive a Model 3. Waiting on a Model Y and will sell the 3. Great cars though.

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