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Tesla ranks almost dead-last on Consumer Reports reliability list

sfgate.com

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Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#11

Post by rdhatt »

dredmorbius wrote: post #4
chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

The quoted Reuters piece references reliability , not instability . "Electric SUVs as a vehicle category is the absolute bottom in terms of reliability," Consumer Reports director of vehicle testing Jake Fisher said Thursday during a presentation to the Detroit Automotive Press Association. https://www.reuters.com/markets/asia/tesla-electric-suvs-get... There's no reference at all to instability in the article. I sus…

I think it's poor word choice from the author, not a transcription error. The article refers to 'stability' a second time at the end of article as well:

As a result, it makes sense that even though Tesla and Lincoln are the lowest-ranked in terms of reliability, they continue to fare well among its buyers and rank high on its customer satisfaction index — proof that buyers may value brand loyalty and innovation over stability.

I believe 'stability' here refers to "an overall pattern of reliability", and not describing road handling. If the author wanted to use another word, perhaps 'dependability' would better than 'stability'.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#12

Post by pleb_nz »

chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

They have a higher center of gravity? /s

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#13

Post by crackercrews »

drewg123 wrote: post #3
chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

This sounds awful. Are things any better with more recent model years? IDK when the X came out, but a 2017 was probably pretty early, right?

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#14

Post by ryzvonusef »

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source.

https://www.consumerreports.org/car-reliability-owner-satisf...

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#15

Post by mehrdada »

chrisseaton wrote: post #9
orangepurple wrote: post #7

Earlier quoted context omitted.

I am interested in an itemized total cost of ownership. This sounds like a pretty incredible experience for an electric car. I don't think I paid more than $140 in synthetic oil and filter changes since I purchased my gas only Toyota new 50,000 miles ago and that's my only expense so far besides gas.

It's bizarre that the car is out of warranty already at only four years. Have they driven it 100k miles or something?

Most cars in the US have 3-4yr "bumper-to-bumper" warranty and 5-6yr for powertrain. Tesla has 8yr only for battery/drive unit. Warranty for the rest of the car runs out at 4yr or 50k miles (plan to replace S door handles [although less so] & air suspension for S/X). Luckily 3/Y don't have air suspension or fancy doors/handles.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#16

Post by ryzvonusef »

ryzvonusef wrote: post #14

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings?

https://www.consumerreports.org/car-reliability-owner-satisf...

Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements.

----

Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and finish), may Fremont is just not fit for purpose?

The new Austin and Berlin Factories, plus the new mega-casting system, might finally give us some insight.

Seeing the battery and chip supply issues, I feel Tesla has snagged themselves another 3-5 years of lax workmanship before the alternatives simply catch upto them.

Tesla's true moat is charging infra, and that can't last long.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#17

Post by ryzvonusef »

drewg123 wrote: post #3
chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Model X is just a badly designed car, it needs to be taken out to the back and shot.

But I feel it just earns them too much money from the people trying to show off the dancing falcon doors to scrap it.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#18

Post by chrisseaton »

ryzvonusef wrote: post #17
drewg123 wrote: post #3

Earlier quoted context omitted.

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Model X is just a badly designed car, it needs to be taken out to the back and shot. But I feel it just earns them too much money from the people trying to show off the dancing falcon doors to scrap it.

They need the Model X, because the squat, flat 'sedan' body style of all their other cars seems very out of date these days. They do it for air resistance I think, but most people want a much more upright car.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#19

Post by redeyed »

ryzvonusef wrote: post #14

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

Thanks for the source! I was trying to find that list with no luck.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#20

Post by ridiculous_fish »

drewg123 wrote: post #3
chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Please say more about the "charging options for non-Tesla EVs suck." Is that all about superchargers or is there more to it?
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