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Tesla ranks almost dead-last on Consumer Reports reliability list

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Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#31

Post by hulitu »

ryzvonusef wrote: post #16
ryzvonusef wrote: post #14

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

> On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings?

Because when you buy expensive toys and show them to your friends you cannot admit that they are crap ? It happens all the time.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#32

Post by ahartmetz »

chrisseaton wrote: post #18
ryzvonusef wrote: post #17

Earlier quoted context omitted.

Model X is just a badly designed car, it needs to be taken out to the back and shot. But I feel it just earns them too much money from the people trying to show off the dancing falcon doors to scrap it.

They need the Model X, because the squat, flat 'sedan' body style of all their other cars seems very out of date these days. They do it for air resistance I think, but most people want a much more upright car.

I guess people just want to sit high. SUVs waste a lot of vertical space on a raised floor. Really bad for driving dynamics, but hey, you sit high.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#33

Post by gregjor »

drewg123 wrote: post #3
chrisseaton wrote: post #2

> Much of it has to do with the overall instability of electric vehicles in general — especially SUVs I thought electric vehicles were more 'stable'? Or am I misunderstanding that? They're mostly solid state. What's unstable? And why are SUVs even less stable?

I have a 2017 Model X that I bought new. The EV part is great, its everything else that sucks. Since I've had it, I've taken it for service for the following: o Arrived w/o Tow pkg (Tesla "forgot" it, was installed via service center appt) o falcon wing doors improperly adjusted, leading to wind noise and water intrusion o Loud wind noise and fogging passenger side windows: Due to improperly installed "triangle" wind…

Clearly you don’t understand what disruption means. For Tesla it means rediscovering and reinventing everything about making reliable automobiles profitably, because those old legacy companies just can’t innovate. And it means keeping the sails full with lots of hot air and hype. Tesla has futuristic robot factories, don’t you know? What other manufacturer innovated with a huge touchscreen glued to the dash?

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#34

Post by Traubenfuchs »

Doxin wrote: post #29
KennyBlanken wrote: post #28

Earlier quoted context omitted.

Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary…

The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?

Maybe active power can prevent that physical switch from being fully pulled until the car drops the window a little bit, when it detects one starts pulling it. This would probably take less then a second.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#35

Post by blitzar »

chrisseaton wrote: post #18
ryzvonusef wrote: post #17

Earlier quoted context omitted.

Model X is just a badly designed car, it needs to be taken out to the back and shot. But I feel it just earns them too much money from the people trying to show off the dancing falcon doors to scrap it.

They need the Model X, because the squat, flat 'sedan' body style of all their other cars seems very out of date these days. They do it for air resistance I think, but most people want a much more upright car.

> the squat, flat 'sedan' body style of all their other cars seems very out of date these days

In the non american world, where "trucks" are not a daily commuter, a sedan is not out of date. Nor is a hatchback, nor is a ferrari. The family wagon, truck and hybrid truck/suv have been an out of date style for the last 50 years in the developed world.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#36

Post by piaste »

ahartmetz wrote: post #32
chrisseaton wrote: post #18

Earlier quoted context omitted.

They need the Model X, because the squat, flat 'sedan' body style of all their other cars seems very out of date these days. They do it for air resistance I think, but most people want a much more upright car.

I guess people just want to sit high. SUVs waste a lot of vertical space on a raised floor. Really bad for driving dynamics, but hey, you sit high.

Yeah, I'm going to be looking for a new car in 2-3 years probably, but I have absolutely zero interest in SUVs and crossovers, so the market is looking more and more dire every year.

If I need an electric (most likely), and unless my finances improve sharply to include luxury models, I will probably be able to count my options on one hand.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#37

Post by dredmorbius »

ryzvonusef wrote: post #14

Can we change the link from SFGate to the more reliable|original source, either the cnbc/reuters article or the actual Consumer Reports blogpost? Not sure why need to have third hand info source. https://www.consumerreports.org/car-reliability-owner-satisf...

Email your suggestion to hn@ycombinator.com

Include the submission URL and your suggested disambiguated link.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#38

Post by waiseristy »

Doxin wrote: post #29
KennyBlanken wrote: post #28

Earlier quoted context omitted.

Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary…

The youtube comments suggest that a software update fixed this issue somehow. If someone could explain to me how that could possibly work that'd be nice. Surely that handle is connected directly to the door mechanism?

As long as you’re not heaving against the door as you open the latch the window will retract in time. If the battery went stone cold dead, you’d have to break the glass. But you would also have to do the same thing with every single other car with frameless windows

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#39

Post by bellyfullofbac »

hulitu wrote: post #31
ryzvonusef wrote: post #16

Earlier quoted context omitted.

On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? https://www.consumerreports.org/car-reliability-owner-satisf... Maybe I just don't understand the American car consumer market, or may there is a difference in the magnitude of measurements. ---- Also, I hear people in Europe preferring the Shanghai made cars over the Fremont made one (for having better fit and f…

> On topic though, if they are so unreliable, why are do they have such high consumer satisfaction ratings? Because when you buy expensive toys and show them to your friends you cannot admit that they are crap ? It happens all the time.

Yeah, it's a reasonable explanation, the people who really gave their money for the cars are the converted/convinced/conned ones. And people hate to shatter their belief in their own sense of judgement.

Note I say it's a reasonable explanation, although I don't want to assert how accurate it is in regards to Tesla owners - someone should do the actual research.

Re: Tesla ranks almost dead-last on Consumer Reports reliability list

#40

Post by wcoenen »

KennyBlanken wrote: post #28
scoopertrooper wrote: post #24

Interesting, going off the Consumers Report site, if Telsa only made the Model 3, then they'd be 11th on the list and just one point behind Mini. It just seems every other model will break apart in a stiff wind. https://www.consumerreports.org/car-reliability-owner-satisf... (You have to click on 'Tesla' to see the breakdown)

Here's a fun fact about the Model 3: the interior design is so incompetent, you can destroy the window if you open a door "wrong." https://youtu.be/14ZYknJQ8F0?t=35 TLDR: the frameless window "tucks in" under the trim of the roof/roof pillar and car has to drop the window slightly before it releases the latch. In case of failure of any of the stuff necessary for that to happen (and there are a lot of things necessary…

For what it is worth: I don't own a Tesla but I've accidentally used that lever when I was in one. It did not shatter the window. It only triggered a warning on the display about not opening the door that way because it could cause damage.
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