Earlier quoted context omitted.
I’m running $2500 worth of servers on Hetzner privately since 2015 and about $400 worth of VMs on Hetzner Cloud. The only instance of issues with them was Hetzner locking the outgoing traffic of a VM after it started bursting a few million packets to the local network in an infinite loop. I called them, they explained it, I fixed it and they unblocked it. Pretty happy with Hetzner. The traffic that goes over some of…
$50k+ - how do you get to that? That's pretty insane. Does that include the equivalent EC2/etc on AWS?
Hetzner cloud servers are now available in Ashburn USA
101–110 of 131 posts
Re: Hetzner cloud servers are now available in Ashburn USA
#102Earlier quoted context omitted.
Did you write a blog post or have any screenshots of emails to them? Anecdotes like these are enough to tarnish a brand forever in the minds of potential customers.
Here is basically the core of the communications. https://imgur.com/a/y1dMhd2
Re: Hetzner cloud servers are now available in Ashburn USA
#103It is also interesting that Linode, DO, Vultr and UpCloud are all moving up the value chain and try to be a simplify, mini AWS with managed services. Hetzner will now take their place and becomes the more affordable cloud hosting provider with very little features.
And I am surprised at all the dedicated box comments, really wish Hetzer will some day do that on US or may be Canada. But my guess is that it would require something like OVH with huge investment on Datacenter.
Re: Hetzner cloud servers are now available in Ashburn USA
#104Earlier quoted context omitted.
What about if you don’t use your middle name? Or make a typo? Seems like a silly argument to say because the contract could be unenforceable you should expect them to delete your data. The more likely scenario is a script or employee thought it was a fraud account, and deleted the vms.
If the contract is unenforceable, Hetzner has no legal obligation to keep your data. If you make a typo, you need to remedy the issue as soon as you become aware of it. You need to use at least your first and last name, unless you are from a culture that does not use last names.
Most people come from cultures where filling a form incorrectly does not entitle people to immediately destroy their things.
I also come from a country where putting "full name" on a form only means people expect more than your first name and it is customary to not use all of your last names. I am sure many are in the same boat.
Re: Hetzner cloud servers are now available in Ashburn USA
#105Earlier quoted context omitted.
Which adult website is this?
What the fuck? They don't even allow hosting of adult content[0]. [0] 8.2. of https://www.hetzner.com/assets/Uploads/downloads/AGB-en.pdf
Thanks for researching a footnote cite to the TOS document. But it's not literal. Whoosh.
Re: Hetzner cloud servers are now available in Ashburn USA
#106Any notable competitive advantages over DigitalOcean, Linode, Vultr, and all the other "starting at $5" copycat options in the U.S.? Looking at their price sheet, and converting Euro to U.S. Dollar, it appears that their "$5 droplet" currently costs $4.05. You'd have to make sure you pay with a credit card that doesn't charge foreign transaction fees, and you'd have to hope that the currency exchange rate doesn't shi…
Re: Hetzner cloud servers are now available in Ashburn USA
#107Earlier quoted context omitted.
It appears AMD Dedicated is coming (see my EDIT comment above). If they're able to offer dedicated at the similar price points to other regions, it would be truly amazing.
Right now we are only focusing on cloud servers. If things go well with the new ASH location, we will consider adding other products and services, such as dedicated root servers. But we will discuss this internally first before we make any announcements. --Katie, Marketing, Hetzner Online
Re: Hetzner cloud servers are now available in Ashburn USA
#108Earlier quoted context omitted.
I used a shortened version of my last name for my account details. It's difficult to pronounce, so I usually go by my preferred name. (They have my full name from my e-mail and credit card) I'm most upset that there was no opportunity to resolve this minor confusion amicably, and what really got me the most is that there was no attempt at an apology, considering the e-mail I got clearly stated that service would resu…
It was your fault. IANAL, but I'm reasonably sure that under German law a contract that you deliberately enter under a wrong name is retroactively void (von Anfang an nichtig). Sorry. When it comes to names, Germany doesn't f'k around.
Re: Hetzner cloud servers are now available in Ashburn USA
#109Guys, I love you but couldn't you just give me a way to pay forward or roll it in the next one?
Re: Hetzner cloud servers are now available in Ashburn USA
#110Earlier quoted context omitted.
Did you write a blog post or have any screenshots of emails to them? Anecdotes like these are enough to tarnish a brand forever in the minds of potential customers.
Here is basically the core of the communications. https://imgur.com/a/y1dMhd2
I would immediately consider to move my projects to another provider if I were a customer with them.
They have an account on HN, so maybe they could clarify. I certainly wouldn't be considering to become a client with them.