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Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

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Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#201

Post by yololol »

what_is_orcas wrote: post #34
skeletron wrote: post #22

Many of the reviews of the Android app are quite critical of the trial and payment model, for example: > CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either…

I mean, reading the description, it's hard not to get a little concerned: "a start up that's going to try to make money off of folks with ADHD" isn't a great starting place. I think this is sort of a broader start-up problem. Some things shouldn't be monetized (period, but for the sake of the audience, I'll add: at least not as aggressively as is required for a start-up).

I don't see anything wrong with it. Surely a lot of people with ADHD would be happy to pay for an app that helps them overcome their problem, and the monetary price most likely exceeds the benefit (assuming the method used by this app works as advertised). In fact the price is much cheaper than a regular visit to a therapist. The problem I see here is the current subscription model. If people are happy with the trial, and see results, they would be happy to subscribe for a monthly fee along with their Netflixes and Spotifys.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#202

Post by mStreamTeam »

samhw wrote: post #190
mStreamTeam wrote: post #166

Earlier quoted context omitted.

I never proposed they make it free of charge. I said the best model for their community is free and open source. The point of saying that is to make a contrast with their current predatory model. And thats why I don't want you quoting me or paraphrasing me. You're putting words into my mouth that I never said or even implied. And once again, I find it extremely insulting. I'm going to make it clear so you don't do it…

> I never proposed they make it free of charge. I said the best model for their community is free and open source. I ... they're the same picture ...

I can't believe I have to say it again. Do not quote me. This time you omitted the next sentence that ties those two ideas together.

You're clearly malicious and cannot listen to simple personal requests. I hope you can become a better person in the future.

Goodbye

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#203

Post by dboreham »

mysterydip wrote: post #85
msluyter wrote: post #65

Earlier quoted context omitted.

Re: "where did I put that" -- I got a set of Apple airtags recently and they've been a godsend. I also have an apple watch, so via the watch I can find my phone, and via the phone I can find my wallet/keys/etc... They're awesome. Re: reminders, one thing I've noticed with any sort of reminder system based on alerts/notifications, is that while they work for a while, eventually my brain just starts ignoring the alerts…

Yes exactly! The alarm goes off that says "empty the dishwasher" and my brain says "yup it's 7:15," then goes on to something else before I digest what the alarm is for. I'll definitely check out airtags, thanks!

An ever-louder alarm that eventually electrocutes you will work. It'd need to be location-aware so it knows that you really did unload the dishwasher.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#204

Post by krono »

levi-epstein wrote: post #115
krono wrote: post #61

Hey, fellow invalid here. I will be checking out the app, but am unlikely to convert to a paid subscription due to my treatment already being covered. One thing I find very off-putting, is the rose-coloured, almost "success guaranteed"-like image your website and app store page sketches. This product is no wishing-well that your customerpatients can simply throw money at and magically feel better. For this to ever ha…

Thank you very much for your feedback here - really appreciate the input here. We're making updates and changes to our onboarding + website and will definitely take your points into consideration.

The impact proper treatment can have on life quality is unfathomable without first-hand experience or having seen it in another. Getting more people access to it, if done properly, is something I can definitely get behind.

I sincerely wish you all the best and hope you can make this this concept work.!

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#205

Post by jdavis703 »

SyzygistSix wrote: post #127
geocrasher wrote: post #14

Earlier quoted context omitted.

A new coworker, who was recently diagnosed, said to me "you have a lot of the traits that I have that led me to getting diagnosed." So I talked to my doctor, filled out a short questionnaire, and it was official. Before seeing the doctor, I mentioned it to my adult daughter and her response was "Well DUH." Seems like everyone knew but me lol.

Damn. I spent $3000+ dollars and went through 7 hours of testing. I hope getting treatment was that easy for you as well.

Are you in the US? I spent something like $200 on the initial appointment in the SF Bay Area. This was done without insurance, so that was the total cost. And I think I spent slightly less than 2 hours undergoing evaluation.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#206

Post by jdavis703 »

dec0dedab0de wrote: post #187
suzzer99 wrote: post #170

Earlier quoted context omitted.

What's the difference between hyperfocus and flow state?

Not much. I would say that a flow state happens on purpose for something you want to do, and you can easily stop your flow even though it may be difficult to get it started again. With Hyper focus it may happen to something you don't want it to, and you can't easily stop. In the moment it is hard to tell the difference, at least when it's something you want to do. For example, I was late to an event for my child the…

An example of a bad flow state is I’ll get locked in a Wikipedia hole. It might start on reading up on a topic I need for work (e.g. a class of algorithms), and then next thing I know I’m 6 degrees away from the topic I was supposed to be studying reading about a 16th century battle or whatever.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#207

Post by what_is_orcas »

bserge wrote: post #158
what_is_orcas wrote: post #34

Earlier quoted context omitted.

I mean, reading the description, it's hard not to get a little concerned: "a start up that's going to try to make money off of folks with ADHD" isn't a great starting place. I think this is sort of a broader start-up problem. Some things shouldn't be monetized (period, but for the sake of the audience, I'll add: at least not as aggressively as is required for a start-up).

If it actually works, an app like this could be worth 10x the price. Getting rid of all the time waste, all the stress of AD is worth a lot.

Sure, but then isn't this just a "disability tax"? (I'm aware that the word disability is antiquated and not perfect here, but for the sake of being concise, this is what I wrote).

The need for this app is a problem. Insurance should cover the cost of treatment (and insurance should be affordable and available; for transparency: I'm pro medicare for all, here in the US).

Start ups have a bad habit of taking a systemic problem and trying to monetize a solution to it. In reality, the effort being put into this should be put, instead, toward making systemic changes that would make this app unneccessary.

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#208

Post by oefrha »

101008 wrote: post #43
skeletron wrote: post #22

Many of the reviews of the Android app are quite critical of the trial and payment model, for example: > CAUTION: After the free trial period (7 days), they will charge for an annual subscription ($102.95 US). This is OPT OUT, not opt in. In other reviews they say they will offer a refund (I will update when/if I get one) but for an app for people with executive function issues, an opt out format seems shady. Either…

This is so shady and I "could" understand it coming from a random startup... but by a startup backed by YC? And that it gets it own Launch HN thread (while others startups had to do it in the batch posts?). This is no the first time in the last months that something like this happened, unfortunately.

YC (in)famously backed InstallMonetizer in W12.

https://news.ycombinator.com/item?id=5092711

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#209

Post by what_is_orcas »

sebisaacsinflow wrote: post #96
d4mi3n wrote: post #51

Earlier quoted context omitted.

The problem isn’t the cost, it’s the way folks with ADHD are being charged. The whole point here is to help folks who are having trouble remembering to do things. Regardless of the economics, the optics here make this seem like exploitation. Making this opt-in avoids a dark pattern. Folks with ADHD are often impulsive and strike while the iron is hot—if this has value people will opt-in.

Appreciate the feedback and we're working on potential solutions to this. We do refund everybody who requests one and send reminder emails and notification within 2 days of the free trial ending.

What about folks who don't request a refund but don't use your product (as seems to be the issue that's getting discussed here)?

Re: Launch HN: Inflow (YC S21) – Self-help app for people with ADHD

#210

Post by chrsig »

crdrost wrote: post #162
sebisaacsinflow wrote: post #101

Earlier quoted context omitted.

- Opt in free trial without putting in card details - Longer free trial - One-off purchase vs subscription - Web sign-up In addition to these we also send email and notification reminders before the free trial ends and refund everybody who requests one.

Consider also “we only charge you at the end of the month if you actually used it” or so. Can be a much more difficult revenue model but user trust is way higher when you make that sort of commitment and if you are indeed struggling with getting user trust, it could be a lifesaver.

oh, this would be very good for the adhd mind.

even with a monthly subscription, it's really easy to completely forget about a service and move on from it entirely without cancelling it

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