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Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

dell.com

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Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#481

Post by tim333 »

BitAstronaut wrote: post #437
filmgirlcw wrote: post #387

This is one of the main reasons I just returned my XPS 13 9310 and got a Framework instead. The sleep/standby/hibernate stuff is just bad. I don’t know if it is a Dell problem or a Windows problem or what, but it’s terrible. I’m primarily a Mac user but I haven’t had the same issue with other Windows laptops and the Dell has standby issues in Linux too so it’s just bad. And loud. And hot.

This is about the tenth time I’ve seen someone reference a framework laptop in the last couple of days. Is it a new company?

1400 hn comments the other day https://news.ycombinator.com/item?id=28606962

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#482

Post by satysin »

fxtentacle wrote: post #446

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

This was the reason I returned my Surface Book 2 back in 2018. I got it out of my laptop bag one day and burnt my fingers it was so hot. Fans at 100% and it was sitting at 99C just one degree away from shutdown.

That plus a whole host of annoying software bugs with the detachable design, keyboard backlight not working until I reboot, etc. was just a horrible experience so ended up getting a refund and buying a MacBook Pro when the 2018 models came out. Sure it has the crappy butterfly keyboard but three years later and that MacBook Pro is still a fantastic machine that I haven't had a single issue with. Cost the same as the Surface Book 2 as well.

The new Surface Laptop Studio looks interesting but I am very hesitant to buy Microsoft hardware again. It looks nice but is plagued with issues even today from what friends and colleagues tell me. Real shame. Hopefully things are better with the new models announced this week but I will be sitting back and waiting a few months to see how they are in the real world rather than a 3 day review.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#483

Post by athenot »

fxtentacle wrote: post #446

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

> It'll even install updates at night and then make reboot sounds to wake you up. And the next day, your unsaved open documents are all gone.

That reminds me of last time I upgraded my mac by doing the transfer from one machine to the other. When the new mac booted for the first time, it had the same unsaved documents I had open on the old one. Things have come a long way.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#484

Post by myfavoritedog »

For the last 20 years for work, I've had a series of Dell laptops. They've always had a problem with overheating in my bag. Dell has no clue how to fix their sleep problems.

Meanwhile for personal use, I've always used a Mac. I don't recall ever having a Mac fail to go to sleep when I closed the lid during normal activity. That said, I have had a problem here or there with its waking back up. But that's a problem I've maybe only seen once every few years or so.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#485

Post by radicalbyte »

fxtentacle wrote: post #446

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

This is the literal reason I switched to OSX. I dislike the impractical design of Macbooks - horrible connectivity and no way to swap batteries.

However the combination of 15 hrs battery life + closing the lid and it not melting a hole in my bag trumps any negatives.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#486

Post by drw85 »

Dayshine wrote: post #425
superjan wrote: post #411

Earlier quoted context omitted.

I absolutely agree that microsoft could and should make this work better. But the pragmatic workaround is the setting to force hibernation when you close the lid. You can resume from SSD in 10 seconds. No middle of the night wakeups. Much improved battery life.

My dell xps hibernation doesn't work. 20% of the time it works. 40% of the time it won't wake and I have to kill it (screen stays dark even though keyboard indicates it is awake) 30% of the time it just immediately wakes 10% of the time it wakes at like 2am and power cycles my monitor every 30 seconds waking me up

In my case it also messes with many internal devices like webcam, USB etc.

Half the time i have to reboot to make those work again.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#487

Post by spywaregorilla »

vesinisa wrote: post #23
qwerty456127 wrote: post #12

> With regards to transporting your laptop, you must first turn the laptop OFF This has been a problem for already quite long. I remember my very old laptop overheating if being put in the backpack in Standby mode. Nowadays I in fact don't just turn laptops Off the default way. I go and disable the "fast start up" (Control Panel - Power Options - Choose what the power buttons do) to make sure the computer gets turnt…

This is so infuriating, because this problem has already been solved once. It's called "Hibernation", and was added in Windows 95. This should write your MEM image to disk, power the laptop completely off and allow later restoring where you left when powering your laptop back on. But laptop manufacturers (including Apple) thought it somehow smart to remove true hibernation, and replace it with some botched "deep slee…

Hibernate works fine on my windows laptop, but it was not the default setting for lid closed. Mine has a performance switch built in. Close it while in high performance mode and the fan would continue to run at full blast. Stupid.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#488

Post by rathboma »

cududa wrote: post #478
teawrecks wrote: post #474

Earlier quoted context omitted.

Ah, must be why I've never had any issues with my xps running Linux.

Yeah because if anything, Linux is definitely known for great power management on laptops

Typically linux users (like myself) enable S3 sleep mode, which does exactly what most folks expect it to (sleep until a user action is taken). It's rock solid and I've never had a problem with it in ~8 years.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#489

Post by EvRev »

cududa wrote: post #478
teawrecks wrote: post #474

Earlier quoted context omitted.

Ah, must be why I've never had any issues with my xps running Linux.

Yeah because if anything, Linux is definitely known for great power management on laptops

The ability to configure the options and not have every interaction tracked does make Linux the best option. However unpopular that may be.

The Dell with Linux out of the box had cooling issues and a high-pitched fan. Sure the cores would be disabled to deal with the power issues, which supports your point.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#490

Post by tbenst »

Similar issues for me on Precision 5520 (stock Ubuntu). Laptop nearly fried itself in my backpack from overheating—-can’t reason causally for sure but seems like it destroyed a chip involved with power regulation and damaged some liquid crystals in the display.
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