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The Framework Laptop is now shipping

frame.work

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Re: The Framework Laptop is now shipping

#611
post #289
post #227

Earlier quoted context omitted.

It's currently Schrödinger's Thunderbolt, but it'll collapse to an answer once we complete certifications.

Isn't usb 4.0 pretty much thunderbolt specs wise?

Thunderbolt 4 is basically a superset of USB4. It's USB4 with some of the optional features required, and more rigorous testing required for certification.

Re: The Framework Laptop is now shipping

#612
post #568

Just one year of warranty? I should hope their hardware lasts longer than that on average. Is that actually legal to sell to EU customers? The EU minimum on new electronics is 2 years, and the Netherlands has an unlimited period so long as you could reasonably expect it (which shops then translate as 2 years, but if it dies one day after then you aren't necessarily out of options).

We'll be complying with all local requirements around warranty as we add additional countries.

We'll be offering extended warranties in the future, but we're allowing for time in market for us to be able to price that appropriately.

Re: The Framework Laptop is now shipping

#613
post #576

Earlier quoted context omitted.

So design it like a CPU socket? Laptops usually don't have socketed CPUs because they also need to mount a heatsink, but RAM doesn't have that issue.

So an FM2 socket (to pick one of the more reliable ones), which has ~900 pins has a 4.5in^2 area and adds ~.25" in thickness, while reducing the maximum speed you can get through the chip at the very low voltages necessary to run LPDDR, which is what I meant by compromising speed and power. Not to mention that socketting parts reduces your production yield over SMT, increases your assembly cost, and cuts reliability…

Pentium m used to be socketed, pretty reliable, and available for thin laptops. I'm not trying to dismiss the difficulty, just saying they could perhaps be overcome

Re: The Framework Laptop is now shipping

#614
post #602

Earlier quoted context omitted.

Do you have a comparison of battery runtime with each config?

We've tested MobileMark 2018 at ~11 hours on the Base config, dropping to ~10 hours on the Professional config (due to more DRAM). Runtime will always depend on workload though.

It would be awesome if you could provide a more real life test like the reviewers you gave the laptop to will do. Having matching claims on your site vs what the reviewers say can only help your credibility, which is much needed as a new product.

If you put 11hs on your site but the average reviewed time is 4hs, it’s not going to look great.

I know you guys are super busy launching this and there are a million things to look at, just sharing my opinion as a consumer.

The other thing that would be useful to know is a clear return and warranty policy. The items I buy from Amazon without much worry are the ones I know I can return easily, for a product as new and unknown like yours, I’ll probably stand back if I don’t know what the return process works like.

Thanks for responding!

Re: The Framework Laptop is now shipping

#615

Godspeed to framework! When you have a linux version I'll buy one.

We currently have the Framework Laptop DIY Edition, which ships with no OS installed. We're in the process of writing guides for Ubuntu 21.04 (works out of the box except fingerprint) and Fedora 34 (works entirely out of the box on the latest re-spin images!).

Re: The Framework Laptop is now shipping

#616
post #477

Earlier quoted context omitted.

There are somewhat reliable rumors that intel are doing exactly this big.LITTLE config in the near future. [0] https://wccftech.com/intels-alder-lake-platform-will-introdu...

The reviews on those Intel heterogenous cores were terrible in both battery life and performance. Intel gonna Intel.

Maybe they're looking to start on a clean slate with their RISC-V investments then, they're late to the ARM game and will never catch up to apple or probably even qualcomm, their x86 designs are slowly and surely dropping off, and they'd have to make massive strides to change that.

Re: The Framework Laptop is now shipping

#618
post #112

Earlier quoted context omitted.

+1, please consider offering this. A track point and 3 real buttons are so much nicer than a trackpad. At least to some of us. ThinkPads success seems to indicate there are a lot of us.

A touchpad with buttons is something that we have explored, and is in theory a replacement module we can create. Inserting a track point would be much more challenging from a cost and engineering feasibility standpoint. We may have underestimated the level of interest around track point...

As someone with experience looking into touchpad hardware are there any options that compare to the features and functionality of a mac?

As a predominantly windows based user every time I use a mac touchpad I'm blown away the fluidity and features like the psuedo-click. I've been eagerly awaiting windows compatible hardware of the same quality and functionality.

Re: The Framework Laptop is now shipping

#619
post #613

Earlier quoted context omitted.

So an FM2 socket (to pick one of the more reliable ones), which has ~900 pins has a 4.5in^2 area and adds ~.25" in thickness, while reducing the maximum speed you can get through the chip at the very low voltages necessary to run LPDDR, which is what I meant by compromising speed and power. Not to mention that socketting parts reduces your production yield over SMT, increases your assembly cost, and cuts reliability…

Pentium m used to be socketed, pretty reliable, and available for thin laptops. I'm not trying to dismiss the difficulty, just saying they could perhaps be overcome

Hardware engineering is ever thus: Difficulties can always be overcome, but every cost adds 5x that cost to the MSRP.

Re: The Framework Laptop is now shipping

#620
post #231

Earlier quoted context omitted.

How is Linux support?

Pretty good already. I mentioned in another comment that Fedora 34 respins as of this week have full support for the Framework Laptop built in. On Ubuntu 21.04, everything works out of the box except the fingerprint reader, which requires a newer libfprint.

How's Manjaro/Arch support looking?
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