Earlier quoted context omitted.
Wow. Most businesses are started with neither. But with the sweat off the back of the founders. When will we acknowledge that one of the most noble pursuits in human history is to provide paid employment for your fellow man??
When will we stop fetishizing and lionizing "job creation"? The ideal business would employ zero people, have zero expenses, and make a 100% profit margin. From a purely business perspective, every job created is an inefficiency. No one sets out to create jobs when they start a business. They set out to make money and create products or services of value - in that order. Employing people is an unfortunate side-effect…
If you want some other area of your company strong you invest in that area. An lawyer during a period where the public is sueing you pays for itself.
Hiring a developer to fix a login issue saves refunds.
A lot of jobs seems less important but they provide support and are net positives. Having a server guy means you have a working server. Having a marketing guy means new leads are coming in. Having more sales people means converting more of those leads.
The ineffiency comes when you have too many people in one department waiting on an understaffed area in some other part of the business.