Live data from Hacker News

Request for comments regarding topics to be discussed at Dark Patterns workshop

regulations.gov

221–230 of 542 posts

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#221
I dislike it when companies allow you to sign up via mobile, but then dont allow you to cancel via the mobile app.

I had this with Hello Fresh, where I had to log in on web to cancel (which I had never done before) - seemed quite annoying and I decided to never use the service again for that reason alone.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#222
post #15

TrustArc is a company used by major brands that utilizes dark patterns to FAKE opt-out time for GDRP compliance. Major companies employ lies. It will hold your browser captive for 2 minutes in hopes that you cancel or accept all. If you don't, it shows "We are processing the requested change to your cookie preferences. This may take up to a few minutes to process.". Not even incompetence could make this an honest pro…

Based in SV with ~370 employees on LinkedIn and over 17K followers. this above comment needs to be posted verbatim into one of their most recent posts with a mention that GDPR makes its EU customers liable and an additional link to the FTC for public comments. It would make them scramble I think.

LinkedIn is underrated as a platform to call out brands, it's where many spend a lot of their money on PR / image.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#223

The internet was nice while it lasted. I'm thinking that that guy on youtube who builds cabins from scratch in Canada with the charming Golden Retriever ('My Self Reliance') probably has the right idea. Maybe the right answer is a terminal that does email, banking, and Amazon.

How can you bemoan what the internet has become and support Amazon in the comment?

Amazon annoys the living daylights out of me, but that's because of usability issues, not because of deceptive or intentionally-misleading practices. What are the ones you're thinking of?

If anything, Amazon's incompetence at search screws them out of sales they would otherwise make. Their "dark patterns" are all aimed at their own foot.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#224
post #59

Earlier quoted context omitted.

Google does this even more egregiously with Android - my default browser is Firefox, but any links from Google News, Google Assistant and other Google software open in Chrome.

There's a setting to change that. It shouldn't have to be a separate setting from the overall default browser, but at least it's relatively easy to change.

Yep, Samsung camera will only open Samsung gallery, and will show a "Unable to find application to perform this action" toast if you uninstall it (via adb, because it can't be uninstalled via gui). Also it's the only app you can set to open by double tapping the home button, so you can't configure another camera application with the same ease of use.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#225

The internet was nice while it lasted. I'm thinking that that guy on youtube who builds cabins from scratch in Canada with the charming Golden Retriever ('My Self Reliance') probably has the right idea. Maybe the right answer is a terminal that does email, banking, and Amazon.

How can you bemoan what the internet has become and support Amazon in the comment?

Amazon is the best thing that every happened on the web. I know people here hate it, and in the US apparently it has an issue with fake goods, haven't had any think like that happen to me here in Europe.

I can buy just about anything from one shop and have it arrive at my door. The weirdest combos ever. An HDMI cable and cat food? Yes sir that will be on your doorstep next monday. A #2 screw driver and a new bag for my vacum cleaner? A bag pack, a pair of pants and a flash light? Right you go.

I no longer have to go out to small shops and find the item I want, saving me a ton of time. Plus so, so many books.

Maybe it is different in the US where you have wallmart, but here I have to source things from different online shops, which takes time, is annoying an results in higher fees, plus I don't know which shops are any good.

Amazon solves that problem.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#226
post #152

A common one is fake consent popups for system notifications. Websites need to ask for consent before sending system notifications via the Notifications API. If a user declines, that website is blocked from asking again (for obvious reasons) But many websites cheat this by showing a fake consent popup designed to mimic what the browser would show. If a user clicks "Decline" on the fake popup, the website won't show t…

I get these all the time on mobile websites, and arrived at the same solution you did: tap Accept on the fake popup and then Block on the real consent box. I suppose a site could trick me by making their fake popup look exactly like the real one. But in that case I would tap Block and be no worse off, other than seeing the same notification again the next time, at which point I would probably figure out their trick.…

The real popup in Chrome and Firefox exceeds the website frame, so you can easily distinguish it.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#227
post #152

A common one is fake consent popups for system notifications. Websites need to ask for consent before sending system notifications via the Notifications API. If a user declines, that website is blocked from asking again (for obvious reasons) But many websites cheat this by showing a fake consent popup designed to mimic what the browser would show. If a user clicks "Decline" on the fake popup, the website won't show t…

Is this really a dark pattern? There's tons of truly deceptive practices but this is one where websites are plainly asking for permissions.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#228
post #71
post #51

Slack has a fun dark pattern - they purposefully remove functionality from their web app to make you install their native app. The web app has a workspace switcher sidebar, but it only appears on ChromeOS, where you can't install the native client. https://webapps.stackexchange.com/questions/144258/slacks-we...

Reddit is just as guilty of this. If you want to see all the comments on a thread on their mobile site, you're pushed to install their official app and presumably create an account when doing so. As far as I can tell, the best workaround is to use the desktop site.

For iOS, I recommend Apollo (https://apolloapp.io/). A reddit client that isn't from Reddit.

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#229
post #17

The worst one is probably trying to make it hard for users to stop paying for a service, like cancelling a subscription. That shit should be punishable by literal prison time.

Blue apron. I can’t figure out how to cancel through the app, so I keep cancelling The deliveries

Re: Request for comments regarding topics to be discussed at Dark Patterns workshop

#230
post #227
post #152

A common one is fake consent popups for system notifications. Websites need to ask for consent before sending system notifications via the Notifications API. If a user declines, that website is blocked from asking again (for obvious reasons) But many websites cheat this by showing a fake consent popup designed to mimic what the browser would show. If a user clicks "Decline" on the fake popup, the website won't show t…

Is this really a dark pattern? There's tons of truly deceptive practices but this is one where websites are plainly asking for permissions.

Yes - they're circumventing the intent of the permissions restrictions implementation to the clear detriment of the user.
Post reply on HN