Live data from Hacker News

Ask HN: How to build empathy?

news.ycombinator.com

151–160 of 174 posts

Re: Ask HN: How to build empathy?

#151

Earlier quoted context omitted.

Well I cannot say whether or not it is true, but it certainly is for me. There is a lot of point to "being heard". Here is a short essay on giving advice that you may find interesting: https://tinybuddha.com/blog/10-tips-advise-wisely-how-to-giv... Here is a section from that page: ---- 2. Give them a rant window. Oftentimes when people ask for advice, what they really want is to rehash something they can’t get off t…

I remember from Chris Voss Masterclass about Negotiation (which I unfortunately did not really finish), that he simply repeated what the other person said, with a questioning tone. Like if they say "I feel tired", he would say "you feel tired?" and so on. And I think he would sometimes interpret what the other person said to frame their personality for them (I think he called that "labelling"). Like say some terroris…

>I can relate to that, sort of, I just don't think one should be supposed to fake feeling sorry or other emotions.

No one is suggesting that. if it's fake, it's not going to work. You need to actively take an interest in what the other person is saying.

Look at what you're describing. It's an algorithm for appearing interested, without any of the actual interest. Your goal here is purely your appearance to the other person.

And it can work. But the follow-up question is: what is your goal?

If your goal is only to get what you want, there are much more effective ways than this sort of insincerity.

If your goal is to have a meaningful reaction with the other person, there is no substitute for mindful presence.

If you're not actually interested in what the other person is saying, examine your won mind for why that is, and decide whether you need to make a change.

But the most important thing is to forget about how you're appearing to the other person. By definition, it removes the authenticity from your interaction.

Now that can be problematic, for a number of reasons. I'm someone who's authentic self has been rejected by many people I've met in life. The temptation is to try to work on how I'm 'appearing' in order to avoid that rejection. But it doesn't work that way.

It turns out I needed to find more compatible people, instead of expecting to be compatible with everyone.

Re: Ask HN: How to build empathy?

#152
You said, “I run cycles of listening, paraphrasing and then solutionizing almost every day.”

Sounds like you’ve got a good foundation. Just cut out the solutionizing step, replace it with sincere questions and affirming statements, and you’ll be golden!

Re: Ask HN: How to build empathy?

#153
post #73

I think cultivating curiosity about others is integral to building empathy, but it's a lifelong practice. I still find it very easy to project my own experiences onto others - an easy shortcut that drains my interest in them and makes listening hard. After all, if I feel I already know what's important to know about them, why listen? Where I've found the most personal growth has been in continually re-learning the st…

> I think cultivating curiosity about others is integral to building empathy

See the dart game scene in the show Ted Lasso:

* https://www.youtube.com/watch?v=oZ4YSXv6Xkg

Re: Ask HN: How to build empathy?

#154
post #110

What helped me was to start with the assumption that the other person is just as intelligent as myself. The worst is when you start making suggestions after listening to two sentences. If you assume that the other person is as intelligent as you are, then something you came up with after two minutes of listening is not useful -- they have probably considered this already. It's different from your job, because at work…

> ...the other person is just as intelligent as myself.

Similarly, I also recognize that there's a lot of stuff I just don't understand. Square peg, round hole. Not just unknown unknowns. Stuff that I will never truly grasp. So I need to swallow my pride and accept help from people who do get it.

Like a never ending treasure hunt adventure game. I just have to keep looking.

Re: Ask HN: How to build empathy?

#155
Listening is an intense mental skill different from the physical capacity of hearing. Listening is multifaceted consisting of interpreting words, voice stress, posture, body language, and facial twitches. Truth occurs for a communicator when those facets are in agreement.

Listening well involves focus and intense concentration. Watch their body and face as they speak. Watch and listen for the smallest of changes.

——

To be more empathetic talk to people to learn what they are doing and why. Remember that not everybody will be fully honest. The dishonesty is likely not deliberate as the person may not be aware of their own mixed signals. That is called cognitive complexity and frequently results from internal conflict. Many people lie to themselves and do astonishingly poorly even at that.

Remember that empathy is not sympathy. A shared emotional experience is often an irrelevant distraction.

——

As for me I am a higher than average empathy person with very low sympathy. That is sometimes called low gives a shit. When people come to with challenges and failures I am evaluating them on multiple levels to look for stressors in order to properly respond with a guidance for improvement. What I won’t do is feel sad or sorry for them, which is them seeking comfort and agreement.

Often the best answer to conflict is something the audience doesn’t want to hear. You cannot control their receptiveness, but you can control the level of persuasion add additional stress for noncompliance.

Re: Ask HN: How to build empathy?

#156

(disclaimer?) I teach empathy, and maybe this helps: 1 - most people did not get what is called an "emotional education." What are emotions and how they guide our behaviour? What are habits and how they differ from intentional activities? What motivates human behaviour? What are biases and how they actually help us 98% of the time, etc. 2 - most people are exposed to pseudoscience and outright wrong information - jun…

Can you suggest a good 101?

Re: Ask HN: How to build empathy?

#158

(disclaimer?) I teach empathy, and maybe this helps: 1 - most people did not get what is called an "emotional education." What are emotions and how they guide our behaviour? What are habits and how they differ from intentional activities? What motivates human behaviour? What are biases and how they actually help us 98% of the time, etc. 2 - most people are exposed to pseudoscience and outright wrong information - jun…

Can you suggest a good 101?

try this: https://saylordotorg.github.io/text_introduction-to-psycholo...

Re: Ask HN: How to build empathy?

#159
Am I the only one in the room not to understand the question?

Do you have friends, I mean about 4 or 5? If yes, I do not think you have a problem.

Have you ever been in a relationship for at about 2 years? You do not have a problem.

Is it difficult for you to stay in a relationship more than a few months? Admit you were not compatible. If you think you were compatible, reflect on your own mistakes and improve. Being in a relationship is something that can be practiced.

Without a long term goal with your loved one (such as kids but not limited to), do not expect a relationship to pass the 2 and 5 years crises.

Re: Ask HN: How to build empathy?

#160

Earlier quoted context omitted.

I would add that this can be extremely challenging (and possibly triggering) for people who had traumatic childhoods. In those cases it is best to start with loving compassion towards a beloved pet, for example — something simpler, that is not so emotionally charged. Either way the metta instruction I’ve encountered has often failed because it failed to emphasize the sensation of emotion. It’s not lying there thinkin…

Can confirm. Was very empathetic towards others. Repeated tragedies, pain and abuse can make you lose most or even all empathy. Even as an adult. I have some back now, but nothing like I used to be. Someone at work was very sad the other day, and I actually felt a little bad for them. First time in several years I felt anything at all. Hopefully get more back.

I bet you will. Try to be kind to yourself as it happens. My experience is that it can be very painful — like when your leg falls asleep and then you suddenly get circulation back, but for emotions — but worth it.
Post reply on HN