191–200 of 394 posts
It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…
From personal experience in multiple startups I can confirm that with regards to customer service and sales processes AWS is light years ahead of GCP. That said I have heard even better stories about Azure actually - apparently it is yet in another league of its own in terms of perks and actual service game.
That was it. Other than that one conversation, my experience with AWS has been _absolutely stellar_ every step of the way. We’ve struck deals with them for several products and have felt like they were fair for both parties. Instead of continuing to focus on getting me to pay for support, they focused on areas where we’d want to rely on other AWS products and have come back with some amazing suggestions. I am extremely impressed with the teams I’ve worked with at AWS - it seems like they really understand the customer, and that incentivizes me to stay and use even more managed services when the unit economics work out for us.
For GCP I’ve had reps reach out. I tell them there’s no way we’ll go multi-cloud because it doesn’t make sense for our business goals and detracts from them. They respond as if they never even heard what I said. I get that you have to be persistent as a sales person, but the response wasn’t even talking about how _part_ of our infra would be worth hosting with them. There’s no conversation - it’s just what GCP wants me to do for them.
From personal experience in multiple startups I can confirm that with regards to customer service and sales processes AWS is light years ahead of GCP. That said I have heard even better stories about Azure actually - apparently it is yet in another league of its own in terms of perks and actual service game.
AAD ties everything together (this is a pro or a con depending on whether you use it), meaning you get secure SSO (including biometric security) for everything from device provisioning to machine identity (through service principals), and then Microsoft 365 E3 and E5 licenses offer every internal business tool you'll probably ever need in one place.
Azure basically only works if you go all in.
It's not much better if you end up being a GCP customer. My company has gone through 4 reps in 3 years. Every time we get a new GCP rep they just want to talk to us about "expanding our use of GCP offerings". The only thing they want to talk about is starting to use BigQuery - not my business at all. I signed up for a Google Cloud Security summit, and afterwards a sales rep reached out me. It was obvious from the sta…
I've had the same experience with GCP account reps. They always go missing and someone new emails us about how they are taking over 6 months later. Every call we have had with them has not resulted in anything meaningful. Our biggest issue is how their "highly available" Cloud SQL goes down every couple months for maintenance, not how we can use BigQuery.
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When was the last time a landlord reduced your rent? You always can drive cost concessions from sales, especially for base workloads where you have time flexibility. For a big company, cloud rarely saves money for many categories of expense. In a normal market, it is almost always faster time to market to rent, and always cheaper TCO to own.
> When was the last time a landlord reduced your rent? This is a different market and one which is ultimately constrained by the availability of land. Notably, cloud prices do fall especially relative to the compute power. Specifically I remember when Fargate moved to firecracker and prices fell by like 40% or something similarly considerable. Maybe managing your own internal cloud is indeed cheaper (especially if yo…
It’s always better for you as a person to rent box truck to move. If you’re a company that needs a truck 3-5 times a month, there’s a probability that leasing may make more sense.
I’d say that businesses that suck at managing on-prem will not magically get competent in a public cloud.
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How!? I am a VC backed startup, just went through the same grief described in the original linked post. I like Firebase, but the moment the utility runs out we're heading back to AWS.
> I like Firebase, but the moment the utility runs out we're heading back to AWS. Just from a technical perspective I'd advise to avoid the firebase databases like the plague.
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GCP loses more than a billion a quarter: https://www.google.com/amp/s/techcrunch.com/2021/02/02/googl...
Non-AMP link: https://techcrunch.com/2021/02/02/google-cloud-lost-5-6b-in-...
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> I like Firebase, but the moment the utility runs out we're heading back to AWS. Just from a technical perspective I'd advise to avoid the firebase databases like the plague.
It's not too bad if you use the firebase store. But yeah using the firebase realtime db for anything that requires relationships/indexing can be kinda cumbersome.
I've built a prototype on top of it and it's fairly rudimentary but you can make it work. My biggest concern is that there are no case studies I can find of people using it past the prototype stage and how the pricing/scalability works out at that point.
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This has also been my experience. When we first launched on GCP, there was no question that it was the way to go (frankly, because of BigQuery). Working with AWS, when we launched, was going to cost us significantly more up-front, before we had even brought on our first customer. Fast forward 5 years... AWS has closed the gap in every way that matters. I still, frankly, trust Google's Security more than Amazon's, but…
(I work at AWS) > I still, frankly, trust Google's Security more than Amazon's If you have the time, could you expand on this? While I'm not directly involved in security at AWS, I'd be down to forward your thoughts to people who do.
Integration with our org GSuite (this alone is a massive plus).