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Terraria on Stadia cancelled after developer's Google account gets locked

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Re: Terraria on Stadia cancelled after developer's Google account gets locked

#131

Post by speedgoose »

gundmc wrote: post #95
euph0ria wrote: post #17

The company I work for has banned the use of Google Cloud due to how they treat their Play Store developers, in particular that there never seems to be any human being that you can talk to and find out what you need to do to fix the situation. We do not want the same to occur to our servers or if there is an overflow from Play Store ban to GCP etc.

Google Cloud actually has pretty good and reachable support including by phone in case you have login issues.

How much money should I waste into Google Cloud to have good support for my Google account ?

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#132

Post by DaiPlusPlus »

hedora wrote: post #90
DaiPlusPlus wrote: post #47

Earlier quoted context omitted.

> Google/Facebook/Twitter obviously run the "$10 from 100M sales" model - meaning the only way they can provide profitable support or moderation is via inanimate algorithms, and deal with the PR fallout when they go wrong. That isn't necessary though - other companies like Microsoft, Oracle, and SAP also have tens of millions - to billions - of customers all with their own support requirements: the solution is simple…

Microsoft (used to?) pick up the phone if you called about an issue with Windows. If you actually called them, then they lost money on your consumer Windows license. Say what you will about how crappy Win 9x was, but they definitely drove the average tech support load to much less than one call per machine.

> If you actually called them, then they lost money on your consumer Windows license

That's why if you have an OEM license for Windows (where the per-unit cost is more like $40/unit rather than the retail $100-$300) your first-line support comes from your OEM, not Microsoft.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#133

Post by Jonnax »

sparkling wrote: post #91
scrollaway wrote: post #85

Earlier quoted context omitted.

Utterly untrue. AWS is not a 'systematic risk', that's absolutely ridiculous and I can't even begin to address that statement.

The recent Parler incident is proof otherwise. If you happen to cause any inconvenience for them, you are at risk of being cut off.

AWS has a terms of service. They'd warned Parler for months about their lack of moderation [0]

"Amazon says. Amazon's filing included copies of emails it sent to Parler in mid-November (PDF, content warning for racial slurs) containing screenshots full of racist invective about Democrats, including former First Lady Michelle Obama, with a series of responses from other users to "kill 'em all.""

" Those posts call for, among other things: killing a specific transgender person; actively wishing for a race war and the murder of Black and Jewish people; and killing several activists and politicians such as Stacey Abrams, Rep. Alexandria Ocasio-Cortez (D-N.Y.), and former President Barack Obama."

Their CEO was recently fired for apparently wanting to have stricter content moderation [1]

Parler isn't entitled to be their customer after violating AWS's term of service.

AWS had a dialogue with them over multiple months.

It's not equivalent to someone losing their Google account for no reason and having no recourse.

People trying to make Parler some martyr is so silly. They could have hosted their platform co-located in a data centre in Alabama. Or hosted it in a friendlier to their content country like Russia.

[0]https://arstechnica.com/tech-policy/2021/01/filing-amazon-wa...

[1] https://uk.pcmag.com/social-media/131526/parler-ceo-fired-ov...

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#134

Post by daitangio »

warent wrote: post #59
jug wrote: post #55

This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…

I've been considering getting a new email address on a personal domain so it can be more portable and I can change providers. Does anyone recommend any alternate providers with custom domains, or some OSS? Is it possible to host your own email server on a NAS or RPi something?

I am very happy with this https://gioorgi.com/2020/mail-server-checks/

It is a docker based email server setup very well done.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#135

Post by tiborsaas »

Banning your account is one thing and understandable that they want some kind of protection from bad actors. But on the other hand locking your data is simply theft and digital havoc. Just consider the amount of work that can get vaporised.

Imagine if your landlord would kick you out and burn your assets. At the very least they should provide access to the export tool.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#136

Post by tsujamin »

warent wrote: post #59
jug wrote: post #55

This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…

I've been considering getting a new email address on a personal domain so it can be more portable and I can change providers. Does anyone recommend any alternate providers with custom domains, or some OSS? Is it possible to host your own email server on a NAS or RPi something?

I've self-hosted with a hand-rolled postfix+dovecot, and later with Mailcow's dockerised mailserver (FOSS, good management and webmail UI, strongly recommend).

More recently though I moved my personal domain to Microsoft Exchange Online - it's a lot less flexible than Mailcow (per-head licensing, but there's + addressing and catch-alls now) but I don't have any of the deliverability/gmail-spam-folder issues I used to have.

Exchange P1 Online [2] is roughly the same for my single-user as my old DO droplet cost per month

(edit: side-bonus you get an Azure AD tenant for your domain which is handy for SSO/IdP things)

[1]: https://mailcow.email/

[2]: https://www.microsoft.com/en-au/microsoft-365/exchange/compa...

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#137

Post by izacus »

rochak wrote: post #2

Is there really no way for a user to get in touch with a human agent? I read that Google automates the flagging and disabling of accounts but given how many people have their livelihood linked to these accounts, Google must have done something. It makes me scared how deep I have dived into the Google ecosystem. Time and time again I think about transitioning to someplace else but don’t know how to. It seems too daunt…

A few months ago I've seen a Googler pissed on Twitter about how their spouses GMail account got suspended and he got completely stonewalled internally as well.

It seems that even Googlers themselves cannot get any human contact for account support.

(Sadly I can't find that Twitter thread anymore.)

EDIT: Found it - https://twitter.com/miguelytob/status/1315749803041619981

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#138

Post by ramraj07 »

gundmc wrote: post #95
euph0ria wrote: post #17

The company I work for has banned the use of Google Cloud due to how they treat their Play Store developers, in particular that there never seems to be any human being that you can talk to and find out what you need to do to fix the situation. We do not want the same to occur to our servers or if there is an overflow from Play Store ban to GCP etc.

Google Cloud actually has pretty good and reachable support including by phone in case you have login issues.

It has pretty good support _today_. Who knows what will change with Google tomorrow given its track record? Amazon otoh has been exactly consistent in its customer support starting from amazon.com till AWS.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#139

Post by mro_name »

p410n3 wrote: post #9

This happens again and again. I have had that happen to my twitter account. I see this regulary on HN. My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high. So I get why t…

please consider indieweb.org/POSSE to not loose your digital home, when huge organisations cancel tiny ones.

The big ones just cannot care about all, even if they really wanted. They had to be both onmiscient and omnipotent.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#140

Post by cocochanel »

warent wrote: post #59
jug wrote: post #55

This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…

I've been considering getting a new email address on a personal domain so it can be more portable and I can change providers. Does anyone recommend any alternate providers with custom domains, or some OSS? Is it possible to host your own email server on a NAS or RPi something?

I use Zoho with my own domains. Haven't had any issues so far.
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