I'm an individual (hobby?) user. I switched to Gitlab and purchased a subscription not for features but as a hedge against them selling out to another major company with a conflict of interest, but at 4x the cost I can't justify that. So much for putting my money where my mouth is. I looked around and nobody except Github has a non-free hobbyist tier AFAICT. Is "paid personal git service" just not a thing? It's eithe…
Gitlab is moving to a three-tier product subscription model
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Re: Gitlab is moving to a three-tier product subscription model
#242$4/m to $20/m? That's a pretty steep increase. It's also really difficult to work out the impact of this. The feature comparison never really seems to include important git features, just headline sales features.
GitLab team member here. I think you will find these feature comparison pages to be pretty robust: - https://about.gitlab.com/pricing/gitlab-com/feature-comparis... - https://about.gitlab.com/pricing/self-managed/feature-compar... Let me know if there are specific features you have questions about.
Re: Gitlab is moving to a three-tier product subscription model
#243Earlier quoted context omitted.
I use a couple dozen tools on a regular basis. JIRA is by far the worst. The functionality is ok. Maybe it is a bit bloated. Maybe our process is a little over complicated. That's not a big deal. The thing that really gets me is performance. The performance is absolute dog shit. Every interaction with it painfully slow. For example, the page to view a single issue is almost 20MB fetched over 100 HTTP requests and tak…
Same performance problems here. I hate it. I also need to access other JIRA boards with different email addresses occasionally. It takes forever to sign out, login again, navigate to board, find the issue. It puts me off using it so much. One light at the end of the tunnel is the Mac app (for some reason there is no Windows or Linux version). It's much more lightweight and feels way faster than the web version. Howev…
Re: Gitlab is moving to a three-tier product subscription model
#244Earlier quoted context omitted.
Yeah, we are self hosting and everyone could have read access without much hassle. We are losing that long tail of contributors though as they won't be able to push any new commits with guest access.
Email a diff to someone who has access?
Re: Gitlab is moving to a three-tier product subscription model
#245Re: Gitlab is moving to a three-tier product subscription model
#246Earlier quoted context omitted.
Is the price for self-hosted usage the same as SaaS? I could not find a clear answer.
Yes, I'm fairly certain it is. We switched to the SaaS because of that, it wasn't worth the hassle of self-hosting when you get all the responsibility and still pay the same price.
Re: Gitlab is moving to a three-tier product subscription model
#247Earlier quoted context omitted.
GitLab team member here. We are currently researching the non-developer use case. You can follow along here: https://gitlab.com/gitlab-org/gitlab/-/issues/213185
I'm struggling to see why you need further research 9 months down the road on such an obvious issue. Just to put it in perspective, your lowest non-free tier is 50% more expensive than the standard Office365 Business subscription... for which non-dev does this make any kind of sense? The fact that you then proceed to launch the new prices regardless of having a solution for this obvious issue is to me a really strong…
Re: Gitlab is moving to a three-tier product subscription model
#248Earlier quoted context omitted.
Yea. Love gitlab but the pricing does add up quickly. Even if with all the features, it's really hard to get value out of Gold/Ultimate. When I add up all the major SaaS apps an average user has: SSO, Email, Chat, Storage, Zoom, Support. Combined, GitLab Ultimate costs 2-3x that. And I promise you that as much as we all hate a messy inbox, email is more broadly useful than GitLab. The other problem with ultimate is t…
Can you create an account e.g: gitlab@mycompany.com and get all your Gitlab users to use/share that account? I understand that this type of usage would only be suitable for small teams.
Re: Gitlab is moving to a three-tier product subscription model
#249Remember when you make a pricing model for your company: you can never change it without some kind of backlash unless you can make things cheaper . So it's fine to charge a bit more initially and figure things out as you go, you can then lower the price once you've worked the numbers and/or have to respond to competitive pressure. But changing your model will upset your customers, no matter how well you intend it and…
If you increase the pricing by 475%, and only 400% customers left, it's still a net win.
For instance, alienating customers who go on to become anti-evangelists for your product.
Re: Gitlab is moving to a three-tier product subscription model
#250Earlier quoted context omitted.
Yes, I'm fairly certain it is. We switched to the SaaS because of that, it wasn't worth the hassle of self-hosting when you get all the responsibility and still pay the same price.
What? I thought the draw of GitLab is that it’s open source. Anyone can download it and run it on a server without paying a dime.
https://about.gitlab.com/solutions/open-source/
So it's missing everything you'd pay GitLab for.