Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google disabled my husband's account

twitter.com

Post reply on HN
Print view View original

161–170 of 499 posts

Re: Google disabled my husband's account

#161

Post by 317070 »

lotsofpulp wrote: post #144
breakingcups wrote: post #83

It's incredibly Kafka-eqsue that you get banned for a supposed violation that you're supposed to appeal, but you don't know what you're being accused of doing. This is exacerbated by the fact that 9 out of 10 times a story like this appears it's an algorithm gone rogue which its billion-dollar shepherd assumes is infallible. The remaining 1 time it's because someone knows how to abuse reporting systems to get someone…

> The only reason these tech companies managed to get so big is because they'll cheat at anything that requires human scale. Support, moderation, taking responsibility for the content they host. They somehow managed to skirt on that just as the web was transitioning from a wild west to a somewhat ingrained, regulated place and the world is worse off for it. People willingly chose the free option and chose to not pay…

Because support sucks universally and everywhere. There is no way to know if you will get support, even if you pay. Support is one giant lemon market.

https://en.m.wikipedia.org/wiki/The_Market_for_Lemons

Re: Google disabled my husband's account

#162

Post by lotsofpulp »

spidersouris wrote: post #122
kbenson wrote: post #40

Earlier quoted context omitted.

I think the hope is that you'll have better customer support options if you're actually paying them money, rather than the block hole that is the support for their free tier of products.

To be honest, I don't understand this. Why should someone paying for a product get better support than someone who doesn't? I understand companies which sell plans so that some users can have priority support, but quality should not change according to how much money you give. It's absurd. Everyone should be in the same boat.

> Why should someone paying for a product get better support than someone who doesn't?

In my experience, people transfer money to other people in exchange for items or services, and vice versa.

Re: Google disabled my husband's account

#163

Post by ffpip »

jwineinger wrote: post #51

This is why I pay for Amazon Photos as well and use double the data/time to upload to both. I don't want google's AI or employees nerfing my entire family photos archive.

> I don't want google's AI or employees nerfing my entire family photos archive.

What is different about Amazon?

https://www.businessinsider.in/retail/furious-customers-say-...

https://www.techdirt.com/articles/20121022/07340420786/amazo...

Re: Google disabled my husband's account

#164

Post by dleslie »

Someone1234 wrote: post #152
fh973 wrote: post #33

They're begging for the European legislation to require mobility of email addresses as we have for mobile phone numbers.

How would that work on a technical level? Phone numbers are just sequential numbers, that are assigned to carriers, when consumers transfer numbers the carriers just re-assign ownership via an assignment swap. An email address by contrast is an undefined/minimally defined identifier in front of an @ and the message is just thrown to the domain to do something with. Which is to say, mobility is impossible, because the…

Basically it'd require a nameservice for individual identities; it couldn't rely on service-level redirects because the domain host might go kaput.

Re: Google disabled my husband's account

#165

Post by daotoad »

So, the thing that google has that I value most is broad single sign-on support.

Is there a service (other than Facebook) that has this capability?

Is there a technology that we should be driving adoption of that would allow me to host my own SSO?

Re: Google disabled my husband's account

#166

Post by laurent92 »

martinko wrote: post #15

This is one of the reasons why I've finally began migrating to a custom domain + proton mail. Can't imagine the time it would take me to get back all the accounts registered to my email, not to mention those to which access would be lost forever.

Good luck when you notice your registar is less reliable than Google’s one-per-million account deletion.

Re: Google disabled my husband's account

#167

Post by nullc »

vultour wrote: post #114
m00x wrote: post #67

Earlier quoted context omitted.

He worked at Google. Look at his most recent tweets.

Looks like he still works there, but attempting to get fired.

Perhaps he's assuming they can't even get that right and they'll just fire someone else that has a similar name. :)

Re: Google disabled my husband's account

#168

Post by kodah »

breakingcups wrote: post #83

It's incredibly Kafka-eqsue that you get banned for a supposed violation that you're supposed to appeal, but you don't know what you're being accused of doing. This is exacerbated by the fact that 9 out of 10 times a story like this appears it's an algorithm gone rogue which its billion-dollar shepherd assumes is infallible. The remaining 1 time it's because someone knows how to abuse reporting systems to get someone…

I don't think the internet was ever going to become regulated. What did occur post-2007 was that what made the internet work as a disparate ecosystem of loosely connected destinations (news groups, message boards, blogs, misc websites) that all played their own very important role, controlled and owned by their own communities became one platform under Facebook, Twitter, Reddit, etc... and was controlled and owned by people who had no identity-based connection to the people using those platforms.

This is largely based on my own observations and could be wrong, but it's my theory. Tech companies robbed an internet culture they didn't even realize or appreciate existed, and then shoved a bunch of people who had never used the internet before on it and convinced them that Facebook was the internet. Or rather, that the standards, norms, and culture on Facebook was somehow reflective of everything outside of Facebook. Just replace Facebook with the growing list of companies who engage in "platforms" in varying degrees.

tldr: this obsession with centralization made no sense to the way we do things as a human species, any of our values, any of our culture, and we let it happen anyway. The chickens have come home to roost.

Re: Google disabled my husband's account

#169

Post by nomdep »

beamatronic wrote: post #139
ocdtrekkie wrote: post #90

Earlier quoted context omitted.

Fastmail. But the key thing is using my own domain name . You can actually use Gmail safely... as long as you are using your own domain name. If Google (or Fastmail) terminated my account, I could point my domain name to another mail service, and not lose access to any of my other services. But as long as you're using an @gmail.com address as your digital identity, your access to all of your online accounts is tied u…

Is there any US-based company, which offers a paid email service, and great customer support?

Hey.com ?

Re: Google disabled my husband's account

#170

Post by protomyth »

actuator wrote: post #14

I have been thinking about this for a while. Considering I prefer to keep the important data/emails on Gmail or Google drive for security and I really consider it important. Would it help if Google had a paid tier? Say, if you can get into an annual plan, similar to what's there for hardware devices like Apple Care+. Just that, in this there is someone to help you through issues. We used to pay 10% of our AWS bill fo…

The only way this stuff ever works is that you have a signed SLA (Service Level Agreement) and the lawyers to back it up.
Post reply on HN