A lot of readers here, and on Reddit seem to be misunderstanding the situation. The way I understand it, this car was taken in by a garage for 'seat installation'. I presume this means after market seats. The car disabled itself during installation. The OP assumed due to an anti-temper device, but it could have been any failure mode. Most modern cars with airbags will have sensors in the seats to disable some of the…
> The solution here was probably simple: bring the car outside, and let Ferrari do it's thing. Or trailer it to a certified dealership to have it reset there. This sounds like it invokes the "right to repair" issue though. Is this "Right to repair, but only if the car's online"?
You have the right to repair. But you do need the correct tools to do it. If you don't have those tools, Ferrari may help you remotely, but you'll need connectivity for that obviously.