the real problem here is that we allow google, apple or facebook to control public discourse. we let companies decide what we are allowed to talk about.
regardless of wheter we agree with what's being removed or not, this can't be healthy.
i am not american, so my interpretation may be off, but here is how i understand the problem:
many people would like hatespeech to go away. jet the US constitution prohibits government censorship, so the government can't do much about it. instead they rely on companies like google and facebook to do the work for them.
the companies are also compelled by public pressure to do what the government can't.
contrast that to germany, where hatespeech like the promotion of nazi ideas is outright illegal.
while i haven't verified this, this puts less pressure on companies to censure anything that isn't mandated by law.
public demands for the control of speech can also more easily b etranslated into law, so that the public doesn't need to resort to pressuring companies. on the contrary, they expect the government to protect them from companies that act in bad faith.
it is hard to say which system is better. if there were many small companies each making different decisions about public discourse, then things would be fine.
the problem is not so much the removal of outright hatespeech, but the more subtle influence in for example what is allowed to be posted about the covid epidemic, or other sensitive topics like political opinions, fact checking and all that.
as it stands, i prefer that decisions about what speech is allowed is controlled by law such that we can use legal means to combat abuse.