This is why apps should be built on blockchains
Lightroom app update wipes users' photos and presets, Adobe says not recoverable
141–150 of 442 posts
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#142OK, seriously now...first Canon, now Adobe? Am I missing something here, what's going on?!
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#143In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…
I recently signed up for adobe CC to test out premiere for some video editing work (side note, Final Cut is better) and instead of inputting a real card I used a privacy.com one. When I decided I didn't want it, I just disabled the privacy card. I only have to deal with a few annoying emails from adobe. I didn't even bother trying to cancel. Reading your comment makes me realize how smart that was.
You can also buy prepaid debit cards at supermarkets, post offices, etc (at least in Australia) which allow you to do the same thing.
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#144In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#145Yet another tick on the list of "ways mobile devices are not real computers". If something erases my files I ought to be able to run a recovery scan and get them back in minutes, assuming they haven't been overwritten with new data.
That doesn't work so well with SSDs :( https://www.howtogeek.com/125521/htg-explains-why-deleted-fi...
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#146Earlier quoted context omitted.
Regardless of the apology, Adobe should not be allowed to simply dismiss that they deleted user files. In effect, due to Adobe negligence, they have destroyed user intellectual property. A signal and example needs to be made. Individual users can sue for damages -- lost value and opportunity -- illegal destruction of property. The computer fraud and abuse act could also be applied for criminal charges -- Adobe misuse…
This happened on the user's phone. The issue is at what point negligent authorized access becomes unauthorized access. "Exceeds authorized access" is a criminal charge under the Computer Fraud and Abuse Act. A contract cannot override criminal law. This is really complicated, see [1]. An EULA, though, might not be enough to get Adobe out of this. Especially if a third party, not a party to the EULA, owned the photo.…
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#147Well, this is as good a time as any then to try out Darktable [1]! [1] https://www.darktable.org/
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#148Earlier quoted context omitted.
I recently signed up for adobe CC to test out premiere for some video editing work (side note, Final Cut is better) and instead of inputting a real card I used a privacy.com one. When I decided I didn't want it, I just disabled the privacy card. I only have to deal with a few annoying emails from adobe. I didn't even bother trying to cancel. Reading your comment makes me realize how smart that was.
I wonder if OP could have changed his CC number to a disposable CC instead of paying out 11 months to cancel? You can also buy prepaid debit cards at supermarkets, post offices, etc (at least in Australia) which allow you to do the same thing.
Similarly, doing this to a Steam account or iTunes account cuts off your access to all your previously "purchased" content.
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#149Slight sidebar: it's so frustrating that Adobe made the new Lightroom some cloud based monstrosity. For photographers with serious workflows involving local disks, we're now relegated to "Lightroom Classic" which makes me feel like I'll be discontinued in N years from now. I hope they change course and drop this whole cloud thing, the yearly subscription model is bad enough.
I’ve been shooting for a very long time. And I shoot several sessions per month, and roughly 60gb per session. Sometimes much more, sometimes less. There is no possible way, nor reason, to have all those images in the cloud. I split up my catalogs aggressively, so I don’t really know how many images I have saved. But it’s in the hundreds of thousands. New Lightroom might be OK for the casual photographer. But for the…
Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable
#150In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…
CaptureOne as well: https://www.captureone.com/en/ although their interface is not as good.