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Lightroom app update wipes users' photos and presets, Adobe says not recoverable

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Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#131

Post by JanisL »

bonoboTP wrote: post #39
flandry93 wrote: post #36

Earlier quoted context omitted.

In proportion to the margin, the "service cost" is already astronomically expensive. Moreover, the the click accept "contract" is not license for extortion -- does not make extortion legal. A mere contract does not make arson legal, even if accidental; does not make man-slaughter legal, etc. The computer fraud and abuse act applies, regardless of contract. Adobe accessed user computers/hosts in a way inconstant with…

If you want bulletproof software with guarantees (like the medical industry or aerospace or traffic light systems or banks) you'll get extremely conservative, boring old tech with no flashy new features all the time. If the cost for breakage is too high they just won't make any changes unless absolutely necessary. But the market has spoken and people prefer flashy new features and updates instead of boring railroad c…

If keeping my professional data safe from deletion means that I will as a result get more boring tech I think I'd make that choice most times in the course of my work. What I'm finding annoying in recent times is how I'm not able to actually make that choice as often as I'd like.

Also agree with your point about making backups if anything is significantly important, though I've also found a lot of products in recent times are deliberately making it harder to create backups (Slack comes to mind here)

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#132

Post by f3lds »

Brajeshwar wrote: post #98

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

I've found calling or chatting with support can solve most accidental adobe charges. Through my own fault I let a trial lapse and was on the hook for a year. A quick chat with the explanation of my mistake and they canceled the rest of the charges.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#133

Post by Silhouette »

swiley wrote: post #34
FactolSarin wrote: post #10

Obviously this is a screw up on Adobe's part, but this is a good time to remind everyone that if you're not backing up your data, then it must not be very important to you. Back up your stuff! You never know when something unexpected will cause you to lose it!

Is there an alternative to iCloud for backing up the iPhone? I’ve kind of given up on checking what’s aloud this year.

For photos and videos specifically, yes. You can just plug it into a PC using the USB cable and it will let you pull the files straight off, just like a digital camera.

For most other types of data, you're in Apple's walled garden. iCloud is an option, as long as you don't care about privacy and security of course. You can also use iTunes on a Mac laptop, as long as you're willing to buy more expensive Apple gear with more Apple software shenanigans just to get to your files.

Otherwise, your best bet is probably to pay for one of the third-party applications that will help you to get your own data off your own device without relying on Apple's methods. Sadly, that was not a joke. But such software does exist, and some of it seems to have a good reputation.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#134

Post by elektronaut »

gwittel wrote: post #88
aikinai wrote: post #51

Earlier quoted context omitted.

I switched to Capture One and it’s so much better. The main factor is speed. Also allowing layers for all adjustments.

How’s its catalog? One thing I like about Lightroom is the catalog is just files on disk vs a giant database in say Aperture. I like having my own file layout and would hate to give that up.

It’s just files inside a magic folder. Edits are stored in sidecar files. So even if the database is corrupted, you can still recover.

You don’t need to have your photos inside the catalog either, they can be referenced externally.

If you like to maintain your own structure, you might like the Sessions feature. It’s an folder-based alternative to the monolithic catalog.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#135

Post by fretn »

Shared404 wrote: post #125
pier25 wrote: post #61

Affinity Photo or Pixelmator Pro are great replacements for Photoshop. Resolve and Final Cut are much better than Premiere. I'm still looking for a replacement for After Effects and Illustrator though. I've heard Affinity Publisher is a great InDesign replacement although I've never used it.

Inkscape is a decent replacement for Illustrator, at least in my experience.

Yes indeed. But sadly not on macOS.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#136

Post by Dylan16807 »

ta17711771 wrote: post #93
bonoboTP wrote: post #39

Earlier quoted context omitted.

If you want bulletproof software with guarantees (like the medical industry or aerospace or traffic light systems or banks) you'll get extremely conservative, boring old tech with no flashy new features all the time. If the cost for breakage is too high they just won't make any changes unless absolutely necessary. But the market has spoken and people prefer flashy new features and updates instead of boring railroad c…

> Unless Adobe can be shown to have been criminally negligent Not having multiple site backups isn't criminally negligent when running a paid cloud service?

They didn't lose the cloud data.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#137

Post by Dylan16807 »

kmeisthax wrote: post #111
adrr wrote: post #74

Earlier quoted context omitted.

They don’t really explain it. Did users buy a standalone version of these software and adobe now claims they can’t legally use something they bought?

Part of your Creative Cloud license is insurance/indemnification against third-party infringement claims. That is, if Adobe were to pirate someone else's software, and then that person decided to sue you for copyright infringement, Adobe would defend you. What happened is that Adobe pirated someone else's software - specifically, Dolby's. They slathered surround-sound support into all their apps, but used very questi…

> For example, if they added 5.1 support to Premiere, they'd only count it as a "sale" if you actually opened Premiere and used that particular feature. This is a blatant license violation.

I wouldn't say 'blatant'. That seems like a reasonable tactic in a vacuum.

I guess they could have made it a separate download and install when you click that menu option, but the end result would be the same.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#138

Post by jseliger »

Brajeshwar wrote: post #98

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

CaptureOne as well: https://www.captureone.com/en/ although their interface is not as good.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#139

Post by jseliger »

gwittel wrote: post #30
old-gregg wrote: post #9

Earlier quoted context omitted.

Apparently they're doing pretty well. Don't expect them to change course. But this created the opportunity for others. I have migrated to Affinity photo + Capture One. No regrets.

How did you find the migration? I’ve been resisting Lightroom upgrades as I don’t want the cloud stuff. But as raw support for new cameras falls off it’s getting harder since the two step DNG import is such a pain. Moving to Capture One or something else seems worthwhile. Tried Darktable but wasn’t a big fan.

Capture One is more annoying in a bunch of user interface ways (for example it doesn't default to importing RAWs for some unknown reason) but it is learnable. Expect some time watching how-to videos on YouTube if you want to achieve proficiency.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#140

Post by jseliger »

benrbray wrote: post #3

Well, this is as good a time as any then to try out Darktable [1]! [1] https://www.darktable.org/

Last time I attempted it on MacOS it was not terribly functional: I think only one person was working on it, part time; I don't know whether that's changed. It's a nice option on MacOS but probably doesn't function well as a DAM.
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