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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#411

Post by solinent »

caymanjim wrote: post #344
an_opabinia wrote: post #185

Earlier quoted context omitted.

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

> They fix it all, no problem, everything is easy when it's scheduled by appointment. The fact that you need to schedule an appointment in the first place is horrible customer service. When I buy a product from NewEgg, if there's anything wrong with it, they immediately ship me a new one and a box to return the old one in, no questions asked. When my ThinkPad started having issues eight months after purchase, they se…

I've lost lots of very valuable information by storing it in a MacBook due to their lack of customer service or acceptable repair times for essential goods like laptops. Never again.

Re: The AirPods Pro “Rattlegate”

#412

Post by jlokier »

acomjean wrote: post #363
jlokier wrote: post #340

Earlier quoted context omitted.

Apple offers battery replacement at a fixed price for MBP at their service centres, and the price is $129-$199 in the US depending on which model. https://support.apple.com/mac/repair/service MacBook Pro Out of Warranty 16-inch MacBook Pro $199 15-inch MacBook Pro with Retina display $199 13-inch MacBook Pro with Retina display $199 15-inch MacBook Pro $129 13-inch MacBook Pro $129 17-inch MacBook Pro (Vintage) $179…

If your device is old they consider it “legacy” and won’t fix. Legacy I think is 5 years.

That's a shame. I'm very happy with my 2013 rMBP, but would like to replace the battery. That's the only thing wrong with it.

People are still recommending second hand 2015 rMBPs as the "last good" ones. It would be a pity if they can't have batteries replaced.

Re: The AirPods Pro “Rattlegate”

#413

Post by mm89 »

macando wrote: post #294

Almost 60 people in this thread claimed having this issue with their AirPods Pro. Doesn't look like a case of 'a loud minority' to me. I bought mine a few week ago for $370. No issues so far, was supper happy that after 5 years I had finally found perfect earphones.

Zero problems here either. I paid much less than $370 in the USA. Much better headphones than my Sony wh-1000xm3 or powerbeats.

So at least two of us.

Re: The AirPods Pro “Rattlegate”

#414

Post by neuromanser »

SilasX wrote: post #380
dewey wrote: post #317

Earlier quoted context omitted.

Thanks, I wasn't sure if the parent comment referred to my writing or the blog design. The latter we try to keep as minimal as possible, with no JS (Except a tiny non-Google analytics snippet), ads, external fonts or other garbage on the page.

Those decisions are great! The choice of an ugly mono space font isn’t, and isn’t relevant to those design goals. https://news.ycombinator.com/item?id=23832054

As another reply mentioned, it does not specify any particular font, so the choice of an ugly font is in fact yours. It looks pretty (to me) on my computer...

Re: The AirPods Pro “Rattlegate”

#415

Post by stronglikedan »

SilasX wrote: post #380
dewey wrote: post #317

Earlier quoted context omitted.

Thanks, I wasn't sure if the parent comment referred to my writing or the blog design. The latter we try to keep as minimal as possible, with no JS (Except a tiny non-Google analytics snippet), ads, external fonts or other garbage on the page.

Those decisions are great! The choice of an ugly mono space font isn’t, and isn’t relevant to those design goals. https://news.ycombinator.com/item?id=23832054

I've found this font to be the easiest on my eyes in recent memory. Kudos to whoever decided to use it here.

Re: The AirPods Pro “Rattlegate”

#416

Post by hellofunk »

scohesc wrote: post #407
encom wrote: post #360

Earlier quoted context omitted.

>when they sit down at a retina screen Please. High DPI screens are old hat. And Apple continues to stubbornly refuse to put touch screens in their computers, because they know what's best for you.

To be fair I'd rather not have a touch screen on my laptop to haphazardly poke and prod at

I agree, I believe this is one area where Apple made the right decision. A computer should either be used like an actual computer, or used as a mobile device. It takes more than just a touchscreen to make it the latter. So it doesn’t make sense to add it arbitrarily. Now adding a keyboard to a mobile device, however, does offer some nice flexibility without compromising on the mobile aspect of it.

Re: The AirPods Pro “Rattlegate”

#417

Post by rgovostes »

personlurking wrote: post #62

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

I was in rural Japan, at least 5 hours from the nearest Apple Store, and had a dreaded MacBook keyboard stuck key. The first time I contacted Apple they said I absolutely had to travel to a Genius Bar appointment, and stay overnight until the laptop was repaired. This surprised me since in the past when I lived far from a store in the US, they would send me an overnight FedEx box.

I contacted them again a few weeks later and said I absolutely could not go to an Apple Store, as it would probably cost me $400-500 to do so. This time they figured out how to send a courier to pick it up from me and sent it back, repaired, within a few days.

It's possible there are many support staff who just don't know how to deal with these atypical situations.

Re: The AirPods Pro “Rattlegate”

#418

Post by joering2 »

encom wrote: post #360
hellofunk wrote: post #310

Earlier quoted context omitted.

This is such a biased comment. Even people who don’t buy Apple products will admit that so many aspects of their hardware is genuinely premium and not met by other manufacturers. The quality of the trackpad is at the top of the industry, and you’ll find nearly anyone admitting this, whether they use Apple products or not. And I’ve seen plenty of exclusively Linux-using developers have a wow moment when they sit down…

>when they sit down at a retina screen Please. High DPI screens are old hat. And Apple continues to stubbornly refuse to put touch screens in their computers, because they know what's best for you.

Not only that. As an engineer with 28 years of experience, I'm pass "Wow" times. I worked with enough "wow" engineers who had everything top shiny with Apple logo but when it came to fixing something they spent minutes smooth scrolling then clicking and waiting for nicely animated warning popup that fell down from top and bounced back very nicely like a real tennis ball before they had a chance to click call to action. After they were done getting to it, I turned around and told boss "fixed and pushed into production".

The bottom line is that you can definitely deliver cargo of potatoes bags into your fries&cola stand in a shiny new Lamborghini and "wow" everyone around... you can also have a Nissan minvan to do so equally good or better.

Re: The AirPods Pro “Rattlegate”

#419

Post by SilasX »

neuromanser wrote: post #414
SilasX wrote: post #380

Earlier quoted context omitted.

Those decisions are great! The choice of an ugly mono space font isn’t, and isn’t relevant to those design goals. https://news.ycombinator.com/item?id=23832054

As another reply mentioned, it does not specify any particular font, so the choice of an ugly font is in fact yours. It looks pretty (to me) on my computer...

I explained why that’s not correct in a reply that was present at the time you made that comment. The fact that it’s monospace is due to CSS; whatever font family my browser picks, it will have to meet that criterion.

https://news.ycombinator.com/item?id=23832927

Re: The AirPods Pro “Rattlegate”

#420

Post by ryanwaggoner »

everdrive wrote: post #396
ryanwaggoner wrote: post #384

Earlier quoted context omitted.

You've picked a remarkably poor example to make your point. My Airpods (not the Pro, intentionally) are easily one of the best consumer electronics purchases I've made in the last decade. And it has little to do with not having to wrap the cord up. It's that they're so light and unobtrusive that I can wear them for hours at a time, whether I'm listening to something or not.

I can see I have an unpopular opinion here. I really disagree that this should be a game changer for anybody, and I think it fits my original example quite well. But please know, I don't mean this argumentatively. It's just a difference of perspective I suppose.

I downvoted your comment because you didn't present it as your personal perspective, but almost as a moral judgment that anyone who buys or enjoys consumer electronics just lacks impulse control or something. Sorry, but no longer worrying about snagging my headphones cord on workout equipment isn't a sign of a moral failing :)
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