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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#181

Post by Godel_unicode »

chrisseaton wrote: post #99
Godel_unicode wrote: post #93

Earlier quoted context omitted.

A perfect product would be a product which has all the features you would want. How do you adjust their onboard eq from your Android phone? Change their settings in any other way than volume? Unless you use the word perfect to mean something other than "having all the required or desirable elements, qualities, or characteristics".

> How do you adjust their onboard eq from your Android phone? Almost nobody wants to do this. It's a vanishingly minor requirement. You end up with a 'Homer Car' forcing all these wacky features in. I'd actively prefer a product that's simpler, without features like this.

HN: anything other than totally free software is a crime against humanity.

Also HN: Apple knows best, don't adjust your radio. If you think the audio could be better, you're the problem.

What a horrifyingly boring world we are building in the name of "simplicity"

Re: The AirPods Pro “Rattlegate”

#182

Post by DominikPeters »

_bxg1 wrote: post #38

I've had the same issue. And another, more important one: the noise-cancelling/passthrough features have gradually ceased to work entirely. I replaced one bud when this started happening and was making things asymmetrical (super annoying), then noticed the new one was noise-cancelling more than the "still good" one, indicating that the other one had started degrading too. Eventually both of them stopped working for a…

A common theory on forums is that noise cancellation was reduced by a firmware update (to version 2B588), for unknown reasons.

Re: The AirPods Pro “Rattlegate”

#184

Post by yalok »

I’ve got a similar problem a couple of months ago - so had around 6 months of problem-free operation, and then it started out of blue in only one headphone. Rattling or static noise is added only to certain sounds, looks like depending on their frequency, and is very audible when noise canceling mode is on, otherwise it’s almost inaudible,

Re: The AirPods Pro “Rattlegate”

#185

Post by an_opabinia »

lmilcin wrote: post #128
personlurking wrote: post #62

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment.

I'm never at fault for the issue though.

Re: The AirPods Pro “Rattlegate”

#186

Post by [deleted] »

yalok wrote: post #184

I’ve got a similar problem a couple of months ago - so had around 6 months of problem-free operation, and then it started out of blue in only one headphone. Rattling or static noise is added only to certain sounds, looks like depending on their frequency, and is very audible when noise canceling mode is on, otherwise it’s almost inaudible,

[deleted]

Re: The AirPods Pro “Rattlegate”

#187

Post by mienski »

simlevesque wrote: post #175
_alex_ wrote: post #173

Can we please stop using -gate as a suffix for anything on the spectrum from annoyance to full blown scandal?

Why ? Rattlegate sounds better than "rattle scandal".

But it's not a scandal - it's an issue with a product, not some government conspiracy

Re: The AirPods Pro “Rattlegate”

#188

Post by tbrock »

cainxinth wrote: post #149
lmilcin wrote: post #128

Earlier quoted context omitted.

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

Apple isn’t alone with that strategy. I bought a fairly expensive Dell XPS 15 that was overheating. They literally replaced the mobo (which had an i7 and a GTX 1050 attached to it) four different times... and the entire process was a year long nightmare. Between express shipping, in home techs, and parts, they spent way more than it would have cost to replace the unit. And, it never solved the problem. I have to unde…

That sounds unusable, it's probably a problem with the design. Why ever buy a Dell again?

Re: The AirPods Pro “Rattlegate”

#189

Post by joering2 »

mapgrep wrote: post #165
lmilcin wrote: post #128

Earlier quoted context omitted.

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

This is why I no longer buy AppleCare or any other extended coverage product from Apple. In 2008 I bought a new 15” MacBook Pro and two coverage policies: AppleCare for manufacture issues and Safeware for any accidents. One day in the first year or two the keyboard stopped working, I took it in they replaced it. Then about a week later it wouldn’t boot. I took it in and a tech at the Apple store (Emeryville Calif) in…

How about not buying any product of Apple at all?

Whether its laptop, desktop, phone, watch or tablet - there are mature "replacement" for Apple and they work many times even better!

Re: The AirPods Pro “Rattlegate”

#190

Post by sukilot »

mapgrep wrote: post #165
lmilcin wrote: post #128

Earlier quoted context omitted.

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

This is why I no longer buy AppleCare or any other extended coverage product from Apple. In 2008 I bought a new 15” MacBook Pro and two coverage policies: AppleCare for manufacture issues and Safeware for any accidents. One day in the first year or two the keyboard stopped working, I took it in they replaced it. Then about a week later it wouldn’t boot. I took it in and a tech at the Apple store (Emeryville Calif) in…

You bought insurance, got your claim certified by Apple, and refused to file your claim, throwing away $2000 to spite Apple, and then gave Apple another $2000?

Your accident was buying a computer from a company who didn't honor their warranty, or something that happened when you weren't watching.

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