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You download the app and it doesn’t work

youdownloadtheappanditdoesntwork.com

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Re: You download the app and it doesn’t work

#161

Earlier quoted context omitted.

I can use Google Chrome, and still use a non-Google search engine. I can use a Kindle, and still read DRM-Free epubs. Yes, all the major tech companies are engaged in rent seeking. But Apple is the only one that says users must either must pay rent or throw away their hardware. The App Store and its policies are not the problem. The App Store is Apple's store, just like Amazon.com is Amazon's store. But the App Store…

Doesn't Android have the same problem? If your app isn't in the Play Store, it may as well not exist.

It's easier to share android apps. I dont need any extra tools to run non-playstore apps on an android.

Re: You download the app and it doesn’t work

#163

I've been a freelance iOS app developer for almost a decade. Apple has always operated this way. They have rules that are somewhat vague, and they choose when they want to enforce them and how they should be interpreted. For example: you weren't allowed to show device bezels in app store screenshots for a long time, even though all the major apps did exactly that. If you were a small time developer though you would g…

Humans applying policy will be inconsistent. The alternative is Google where algorithms apply policy, and if they misapply a policy to you're simply screwed.

I think the inverse to "Apple employed humans make a judgement call" is "Apple is no longer allowed to control their App Store". I don't like that option, because the curated App Store is a big reason why I bought an iPhone.

Re: You download the app and it doesn’t work

#164
post #76

On a side note, I don't know whether it's intentional or not, but the whole story is a great marketing campaign for HEY. Clashing with Apple made everybody learn about the app in a matter of days.

It is literally a play from their book, Rework. See the essay "Pick a fight."

Re: You download the app and it doesn’t work

#165
post #69

Earlier quoted context omitted.

I do too. But, a better middle-ground needs to be found which services both consumers and developers. It could literally be as simple as something closer to a 90/10 split.

There wouldn't be uproar if it was 10%. Everything else is perfectly reasonable but taking a 30% cut is extreme.

A lot has to do with how it is framed. I think Apple would have less pushback if they charged 50% and told developers, we're providing the devices, the user base, the app store, the promotion, the dev tools, the payment processing, you're providing the app. We each need each other so let's split revenue 50/50. Seems it would be tougher to argue that, than 70/30 which is an arbitrary declaration.

Re: You download the app and it doesn’t work

#166

Earlier quoted context omitted.

Doesn't Android have the same problem? If your app isn't in the Play Store, it may as well not exist.

No, because you can sideload Android apps. Fortnite for Android isn't in the Play Store, and it definitely exists.

They capitulated and it’s now on the Play Store.

https://play.google.com/store/apps/details?id=com.epicgames....

Re: You download the app and it doesn’t work

#167
post #148

I think there needs to be some distinction between apps that are the main product (or close to it) and apps that support another product (like there is npo point to having the app by itself, you should already have gotten the product/account before downloading the app). I don't know too much about Apple's rules to know if they use that criteria, but it makes sense to me. An app to manage your Tesla makes no sense unl…

> one other thing I haven't seen whether Basecamp could just charge $141.43 per year if someone pays through Apple, so Basecamp would get $99 per year after Apple takes their 30% cut. They could. > People that don't care about money could sign up in-app, but most people will sign up outside the app. The problem is that the iOS app cannot in any way or form mention that a) you can pay for the subscription outside the…

> The problem is that the iOS app cannot in any way or form mention that a) you can pay for the subscription outside the application b) the price of the subscription outside of the application is different than inside the application.

Thanks. Having to hide the difference from customers is worth the fight IMHO.

Re: You download the app and it doesn’t work

#168

Earlier quoted context omitted.

I can use Google Chrome, and still use a non-Google search engine. I can use a Kindle, and still read DRM-Free epubs. Yes, all the major tech companies are engaged in rent seeking. But Apple is the only one that says users must either must pay rent or throw away their hardware. The App Store and its policies are not the problem. The App Store is Apple's store, just like Amazon.com is Amazon's store. But the App Store…

Doesn't Android have the same problem? If your app isn't in the Play Store, it may as well not exist.

I think they've faced antitrust things around the dominance of the app store, however do they actually do the same thing as apple here? I can find a story online of tinder switching to asking users to enter their credit card details in the app.

Re: You download the app and it doesn’t work

#169

One of the problems is that as a consumer, I like the features Apple implements with this. I can just use Apple Pay instead of handing over my credit card. Don't want a subscription? No complicated process. No need to call a number. No need to email anyone. I just click to cancel and I am done. As lousy as this is, the consumer experience is dramatically improved.

I think this point is worth highlighting. Although I'm not at all on Apple's side here, they are offering something of value. What galls is that they're demanding 15-30% of all revenue for it. Payment processing simply isn't that costly, and I doubt the app store is that expensive either.

So do you think any retailer tries to just break even?

Re: You download the app and it doesn’t work

#170

One of the problems is that as a consumer, I like the features Apple implements with this. I can just use Apple Pay instead of handing over my credit card. Don't want a subscription? No complicated process. No need to call a number. No need to email anyone. I just click to cancel and I am done. As lousy as this is, the consumer experience is dramatically improved.

> As lousy as this is, the consumer experience is dramatically improved.

I also am a (generally) happy iPhone user. That being said, I don't think this is a strong argument in support of Apple's monopoly on the App Store.

Make it the default so that non-techy users have no difficulties, but other methods for loading/installing apps should be allowed. If Apple's experience truly is that much better for the consumer, then let it win on its merits.

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