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You download the app and it doesn’t work

youdownloadtheappanditdoesntwork.com

81–90 of 559 posts

Re: You download the app and it doesn’t work

#81

I know it's not part of the principle, but is there anything in the rules that says you can't charge an additional fee to those signing up using in app payments? If this is the hill Apple chooses to die on, every Apple customer just has to pay an additional 30ish% for a service, but of course you can always sign up online for the special sale price.

Yes, markups are explicitly forbidden and will get you kicked off the app store.

Re: You download the app and it doesn’t work

#82
I’ve been working on a side-project SaaS (primarily the backend to this point) and a few weeks ago I’d decided I didn’t want to deal with the JavaScript front-end world (I deal with it at work) and thought I’d build mobile and desktop clients instead. At this point I’m ready to reverse my decision. Screw Apple and Google. They’ve built these App Store ecosystems to drive sales/adoption of their platforms (Apple sells more hardware and google collects more eyeballs.)

Somewhere along the way they forgot that apps are why people use their devices/platforms.

Re: You download the app and it doesn’t work

#83
post #69

One of the problems is that as a consumer, I like the features Apple implements with this. I can just use Apple Pay instead of handing over my credit card. Don't want a subscription? No complicated process. No need to call a number. No need to email anyone. I just click to cancel and I am done. As lousy as this is, the consumer experience is dramatically improved.

I do too. But, a better middle-ground needs to be found which services both consumers and developers. It could literally be as simple as something closer to a 90/10 split.

There wouldn't be uproar if it was 10%. Everything else is perfectly reasonable but taking a 30% cut is extreme.

Re: You download the app and it doesn’t work

#84
post #7

I'm pretty surprised they haven't just Maliciously Complied by offering an in-app signup buried somewhere obscure in the app, with lots of big flashing warning signs saying "don't click this, it's only for compliance reasons" - and a nice discoverable easily-followable link to the browser-based sign-up. They could be continuing to make the (justified and correct!) stink about Apple's terrible practices, while also ha…

What makes you think that kind of Malicious Compliance update gets accepted at all? The problem with a hypocritical stance is that its existence defies logic to begin with.

Honestly - I don't think it would be accepted. But, in either outcome, they're better off: * If it gets accepted - great, they're unblocked, and can keep delivering for customers * If it doesn't get accepted, they have even more ammunition to say "look, even when we conform to Apple's rules, they _still_ block us".

Re: You download the app and it doesn’t work

#85
post #20

I really don’t get the hills people choose to die on these days. Do you want a successful business? Ok, then follow the rules, cover your ass, and do what you need to do to get your business going, even if it’s not always the ideal situation for you. But no, I guess lashing out explosively and torpedoing everything because you’re not treated like the big players when you’re still a little guy is more satisfying, if l…

1) They /did/ follow the rules.

2) This site is not built by the people who built Hey.

3) The rules are being asymmetrically applied. Why should people be OK with Apple bullying all the companies they think they can get away with bullying?

Re: You download the app and it doesn’t work

#86

Good start with compiling the list .. a couple more .. AirBnb, All airline apps. Maybe they have contracts with the big guys for some lump sum deal, or maybe they are just letting them go as they have to ... We developers already pay for the subscription, WWDC, a shiny iPhone / MBP every couple of years (to test and develop the new features :(, learn a language and sdks just for the Apple world - We Devs need Apple f…

Basically every app that is used to sell goods or as an add on to a physical product doesn't have to pay Apple a cut. And it makes sense: the app is free and only the means to access a backend service or a something that was paid separately. I just don't get why it wouldn't apply to HEY: no idea of how it works, but I can imagine that for $99/year you get more than a shiny UI. That is only the means to access a backend service that is entirely independent from Apple's ecosystem (and in fact can be accessed through several channels).

Re: You download the app and it doesn’t work

#87
post #37

Apple takes a 30% cut of all IAP. Google scrapes info and displays it in widgets above links to the actual content. Google charges trademark holders AdWords ransom to protect searches for their own brands. Amazon kills OSS business models by offering managed OSS services on AWS at an unbeatable cost. Amazon picks off the best performing market place categories with Amazon Basics ‘recommended’ competitors. The list go…

> Amazon kills OSS business models by offering managed OSS services on AWS at an unbeatable cost. I don't get the objection to this one. Isn't the point of open source to let the best vendor win? Too many companies fail to realize that you must relentlessly wage war on cost to survive.

They do it at no benefit to the OSS providers, that's the issue.

Re: You download the app and it doesn’t work

#88
post #28
post #20

I really don’t get the hills people choose to die on these days. Do you want a successful business? Ok, then follow the rules, cover your ass, and do what you need to do to get your business going, even if it’s not always the ideal situation for you. But no, I guess lashing out explosively and torpedoing everything because you’re not treated like the big players when you’re still a little guy is more satisfying, if l…

It’s done wonders for Hey in free publicity. Not that that could possibly be a reason for making a big fuss about it.

They didn't build this website.

Re: You download the app and it doesn’t work

#89
post #8

Earlier quoted context omitted.

> How can I override Apple's decision? If I can't, who really owns this device? I know you're not, but - anyone earnestly asking this question hasn't been paying attention to Apple since, well, ever.

Not just Apple, the entire electronics industry.

TVs used to come with circuit diagrams so that people could repair it themselves at home using standard parts. I've not seen anything like that in many years, even for far simpler appliances.

Re: You download the app and it doesn’t work

#90
post #7

I'm pretty surprised they haven't just Maliciously Complied by offering an in-app signup buried somewhere obscure in the app, with lots of big flashing warning signs saying "don't click this, it's only for compliance reasons" - and a nice discoverable easily-followable link to the browser-based sign-up. They could be continuing to make the (justified and correct!) stink about Apple's terrible practices, while also ha…

This would likely be rejected by the Apple review team.

Right, and - as I said in another comment - being rejected when they are actually conforming to the rules (however asinine those rules may be) will be further ammunition to point out how inconsisently-applied those rules are.
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