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Tell HN: Triplebyte reverses, emails apology

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Re: Tell HN: Triplebyte reverses, emails apology

#51

Post by EGreg »

alexpetralia wrote: post #42
EGreg wrote: post #23

Oh boy. Where do I begin? Rather than safeguarding the fact that you are or were job searching, we threatened exposure. Current employers might retaliate if they saw that you were job searching. You did not expect that any personal information you’d given us, in the context of a private, secure job search, would be used publicly without your explicit consent. I sincerely apologize. It was my failure. How about we sto…

"Never let a good crisis go to waste"?

Please explain the meaning behind your words explicitly.

I am enjoying my -3 downvotes at the moment, waiting for my post to be flagged for daring to speak to the root of the issue.

The root of the issue is not TripleByte. Don't blame TripleByte. Blame the lack of open source, end-to-end encrypted alternatives. Why is saying this such a scandal?

Re: Tell HN: Triplebyte reverses, emails apology

#52

Post by xeromal »

runawaybottle wrote: post #8
trianx wrote: post #4

Earlier quoted context omitted.

I am still trying, and achieving, to give them the benefit of the doubt. They understood and took it back. But I am scratching my head how they could honestly miss the importance of what they were planning to do.. I guess a combination of stress, pressure and usual disregard of privacy by big players clouded their judgement.

They didn’t miss anything, they just weren’t able to get away with it.

They could get away with but just charging forward despite the backlash.

To me, that puts them at least in the middle

Malicious

MehRespectful

Re: Tell HN: Triplebyte reverses, emails apology

#54

Post by samel1994 »

xiphias2 wrote: post #15

I already changed all my data on my profile (including email), so I won’t be getting the apology email. It’s not just failure of ,,effects’’. I’m an EU citizen and it was a clear intent of GDPR violation.

Triplebyte is not for EU citizens anyway. So nobody really cares. Goodbye.

Re: Tell HN: Triplebyte reverses, emails apology

#56

Post by BoysenberryPi »

camjohnson26 wrote: post #45
ammon wrote: post #13

Earlier quoted context omitted.

The Friday announcement was a result of us pushing to get the profile toggle feature out that the email linked to, and shipping late. Not something I'm proud of (either from an eng management perspective, or, more importantly, from a not violating the trust of our users perspective). It was a rushed schedule. In hindsight I see that the timing of the Friday announcement is ALSO a problem.

Unfortunately the most vocal people are the only ones you’re hearing. I got the email and didn’t really care. My angel.co and LinkedIn are already public, why not Triplebyte too, especially if it raises my market value. Haters gonna hate and I wouldn’t take it too seriously.

Just because people are not being vocal does not mean they do not care about the situation. I haven't commented on the drama from this situation but I also got the email from them and my immediate reaction was "huh, thats kinda shitty." and proceeded to hide my profiles. A lot of people feel that only people who are displeased voice their opinion and people who are satisfied stay quiet but I would be wary about that line of thought. While the angriest voices are the loudest there are definitely a good number of people who aren't happy but don't feel the need to jump into every argument

Re: Tell HN: Triplebyte reverses, emails apology

#57

Post by folli »

camjohnson26 wrote: post #45
ammon wrote: post #13

Earlier quoted context omitted.

The Friday announcement was a result of us pushing to get the profile toggle feature out that the email linked to, and shipping late. Not something I'm proud of (either from an eng management perspective, or, more importantly, from a not violating the trust of our users perspective). It was a rushed schedule. In hindsight I see that the timing of the Friday announcement is ALSO a problem.

Unfortunately the most vocal people are the only ones you’re hearing. I got the email and didn’t really care. My angel.co and LinkedIn are already public, why not Triplebyte too, especially if it raises my market value. Haters gonna hate and I wouldn’t take it too seriously.

This speaks for an opt-in and not an opt-out.

Re: Tell HN: Triplebyte reverses, emails apology

#58

Post by woofie11 »

alexpetralia wrote: post #14

This is a very good apology. Yes, it is possible that this is merely the perfunctory apology TripleByte's users were undoubtedly due. It is possible it is entirely inauthentic, a mere artifice for damage control from a reputationally maimed business. But it is also possible that, like all people, the CEO seriously screwed up. There were some bad premises, some bad motives, some bad confirmation bias at play here. Tha…

I'm not sure it matters. TripleByte is asking for super-sensitive information. 10 years down the line, Ammon won't be CEO anymore.

No matter how much of a jerk Ammon is, I'm willing to trust-and-verify, so long as they get the and-verify part right.

No matter how great a guy Ammon is, I'm not willing to trust without the and-verify part. He might get fired tomorrow, and Steve Ballmer or Carly Fiorina might get brought in. It might go under, and get sold to Oath. There's a ton of possibilities.

He sounds honest enough in his apology, and on a personal level, I'm all for redemption and rehabilitation. It was also a one-time mistake. But I'm not dealing with a person. I'm dealing with an organization.

Zero of the organizations who got my data in the nineties are the same organizations today.

Re: Tell HN: Triplebyte reverses, emails apology

#59

Post by rantwasp »

phreack wrote: post #17

One of the first things they could do is stop with the dark patterns. The original thread had many people mentioning that deleting an account was a ridiculous process, with a 30-day delay once you managed to start it.

to be fair it is “up to” 30 days. mine went through in a day. YMMV

Re: Tell HN: Triplebyte reverses, emails apology

#60

Post by ColinWright »

GordonS wrote: post #35
ammon wrote: post #19

Earlier quoted context omitted.

My head was still in the place it was when we were developing the feature. I thought it was a communication problem (if I could only communicate how this feature could help a lot of people everyone would understand). Perhaps I'm just slow. But it took some time and repetition for the magnitude of my error to sink in and me to really hear what people were saying.

> if I could only communicate how this feature could help a lot of people everyone would understand I don't mean to flog a dead horse, but you seem to be intent on digging a deeper and deeper hole. It's not for you or anyone else to make someone's data public without their consent, because you think it helps them. > and me to really hear what people were saying Nobody should need to tell you any of this. If it truely…

I think you've missed the point ... that parenthetical comment is what was previously in his mind, he's sharing with us why he was, at that time, still pushing and defending.

I don't see this in any way as still digging the hole.

As for the rest of your comment, you seem purely to be repeating what he says he now knows. Although others have, I haven't downvoted you, but it feels like you're still being angry about what the situation was, and not trying to adapt to what this situation is.

I agree that there are still legitimate causes for concern, but it's worth taking time to think about what they really are.

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