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Tell HN: Triplebyte reverses, emails apology

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Re: Tell HN: Triplebyte reverses, emails apology

#21

One question that wasn’t addressed in the response: if the CEO did not realize that implementing the feature would be bad for users, then why did the company announce the feature as an email footnote at 5PM Friday before a holiday weekend, which is when bad news typically drops?

The West Wing (tv show) even had an episode around it “Take our the trash day”[0].

[0] https://www.imdb.com/title/tt0745682/

Re: Tell HN: Triplebyte reverses, emails apology

#22

Why not just make it opt-in? Lots of people would have done it right away and others would do it as they started to want new opportunities and/or got laid off. Candidates who didn’t opt in probably wouldn’t be open to being contacted out of the blue anyway in a public manner. They burned a lot of goodwill for nothing.

I suspect that this comes from tunnel vision and not interacting with enough casual users. Hypothetically, if the feedback they're seeing is that people desperately want jobs and will do whatever it takes, they may only be exposed to a subset that would have no qualms with making the info public. Especially if that subset is already out of work.

I can imagine, in that scenario, not thinking about all the devs who signed up over the years and are no longer searching, or are searching but doing so quietly.

Re: Tell HN: Triplebyte reverses, emails apology

#23
Oh boy. Where do I begin?

Rather than safeguarding the fact that you are or were job searching, we threatened exposure. Current employers might retaliate if they saw that you were job searching. You did not expect that any personal information you’d given us, in the context of a private, secure job search, would be used publicly without your explicit consent. I sincerely apologize. It was my failure.

How about we stop giving our data to third parties just so we can use their software.

"The Cloud" is a corporate euphemism for "extreme centralization of data in our servers".

And "Software as a Service" is even worse, because it basically says you are RENTING the software, and trusting them to do "the right thing", including and especially with your data.

This is insane. It's 2020. Why are we doing this? One reason: we don't have a good open source alternative that can be hosted on many different places. Such an alternative should actually be end-to-end encrypted, and the hosting should be just redundant dumb boxes earning cryptocurrency for storing something.

So, what happened? How did I screw this up? I’ve been asking myself this question a bunch over the past 48 hours.

What happened was the same thing that happened 17 years ago when Mark Z laughed about the "dumb f$cks* who "trusted him" with their passwords. To quote the excellent V for Vendetta speech:

How did this happen? Who's to blame? Well certainly there are those more responsible than others, and they will be held accountable, but again truth be told, if you're looking for the guilty, you need only look into a mirror. I know why you did it. I know you were afraid. Who wouldn't be? War, terror, disease. There were a myriad of problems which conspired to corrupt your reason and rob you of your common sense. Fear got the best of you, and in your panic you turned to the now high chancellor, Adam Sutler. He promised you order, he promised you peace, and all he demanded in return was your silent, obedient consent.

Look, I'm biased. I have put my money where my mouth is and am building this reality (https://qbix.com/platform and https://intercoin.org). I have historically been downvoted for even mentioning that I am doing tangible things to solve this and give away the software. But I persist in doing so because it's better to actually build the alternative than talk about it endlessly. The Impossible Burger will do more for veganism than decades of talk ever could.

If you want to join this effort, email greg at the domain qbix.com . But whether you choose to support Mastodon, Matrix, IPFS, Dat, MaidSAFE or whatever, realize that we need to move towards a future where infrastructure is decoupled from power over your data. Your data should be encrypted and only enough shared for indexing. It should be provable with verified claims and zero-knowledge proofs, but only with your consent.

Re: Tell HN: Triplebyte reverses, emails apology

#24

Why not just make it opt-in? Lots of people would have done it right away and others would do it as they started to want new opportunities and/or got laid off. Candidates who didn’t opt in probably wouldn’t be open to being contacted out of the blue anyway in a public manner. They burned a lot of goodwill for nothing.

Yeah... that's a much better idea. I can tell you what was going through my head on Friday (I'm not at all trying to defend this now). Basically, it was that for a credential to carry weight with recruiters, it needs scale. There's a bootstrapping problem. But that's not an excuse for violating people's privacy. Opt-in would have been a far better idea.

Re: Tell HN: Triplebyte reverses, emails apology

#26
post #10
post #4

Earlier quoted context omitted.

I am still trying, and achieving, to give them the benefit of the doubt. They understood and took it back. But I am scratching my head how they could honestly miss the importance of what they were planning to do.. I guess a combination of stress, pressure and usual disregard of privacy by big players clouded their judgement.

I read their answers in the discussion here and it felt a lot like: I'm sorry that you... That might have been another bad day at work but whatever it was it really doesn't inspire confidence

Yeah it’s hard to reconcile that discussion and this apology. That is unless they were hemorrhaging users after that email hit and reversed course because of that. I like the idea of triplebyte but I’m a bit hesitant now. Perhaps this is the blindness that people in privileged positions in life can’t see... similar to the real name policy on google that caused a problem for the people that didn’t want their identities tied to it. Gay people that weren’t out of the closet yet or gay people in countries with laws against that or people escaping abusive exes/stalkers etc.

Hopefully this reflection is sincere.

Re: Tell HN: Triplebyte reverses, emails apology

#29
post #19
post #7

Earlier quoted context omitted.

And why was the CEO on HN arguing for the feature, implying people complaining were the ones with the problem? I don't buy it, and I'll be steering clear.

My head was still in the place it was when we were developing the feature. I thought it was a communication problem (if I could only communicate how this feature could help a lot of people everyone would understand). Perhaps I'm just slow. But it took some time and repetition for the magnitude of my error to sink in and me to really hear what people were saying.

Good answer. Actually first good answer I remember seeing from any of you so far.

I still wonder why you tried the infamous "I'm sorry that you cannot understand" line here?

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