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Cloudflare silently deleted my DNS records

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Re: Cloudflare silently deleted my DNS records

#101

Post by johnklos »

pmlnr wrote: post #95
paulfurley wrote: post #77

FWIW I recently evaluated a few DNS companies after Namecheap ballsed up our MX records in a similar way. I actively looked for someone we could pay money to, so we are their customer (as opposed to being a free tier user, effectively a cost) The winner was DNSimple[1], who do exactly 1 thing, and they do it extremely well. And they are small enough to not take themselves too seriously[2], which I really appreciate.…

Digitalocean has free dns service with an api; it's good and reliable. Running my own dns looks more and more reasonable though.

Perhaps, but Digital Ocean also host spammers / scammers and doesn't do anything about them when they're reported.

Re: Cloudflare silently deleted my DNS records

#102

Post by HBKXNCUO »

claudiawerner wrote: post #82
HBKXNCUO wrote: post #71

Earlier quoted context omitted.

>I don't know anyone who wouldn't be afraid of a Nazi-style dictatorship Do you believe that if people with ideas that you consider to be Nazi-like are allowed participate in the public debate as freely and meaningfully as everyone else (e.g. by using electronic services regularly available to everyone else), a Nazi-style dictatorship is likely to come about?

No, I don't, but I do think it increases its chances of happening - and there is historical precedent for it. For that reason, I sit somewhere between Popper's paradox of tolerance on these matters (and I go further than him), Sartre's notes on anti-semitism, and Marcuse's criticism of simple plurality as a substitute for educated and rational thought. To be clear, I don't advocate for censorship of ideas that I simp…

To get this straight, you are stating that you believe it is in your interest for certain other people who live in the same society as you to be prohibited from attempting to further their own interests by freely and meaningfully participating in the public political debate to the same degree that you and others in your society are able.

Do you think that's going to end well? How do you expect those people to feel about you? There is a very good reason why societies have protected the right to political speech, and it is to prevent the inevitable conflict that arises when some people in society feel that the rest of society is preventing them from attempting to further their own interests in the same capacity that other groups are able.

In the case of political speech that you consider Nazi-style, your rationale is that you believe it will make an event you consider to be unlikely become even less likely. You believe it will have a sufficiently large influence on the likelihood to make it worth bearing the consequences of telling people in your society that they cannot participate in the public political debate as freely and meaningfully as others. Why do you believe it would make that event less likely? And why do you believe it would reduce it enough to justify the risk?

Re: Cloudflare silently deleted my DNS records

#103

Post by jgrahamc »

iudqnolq wrote: post #94
jgrahamc wrote: post #83

This is being looked into internally and I am involved. Likely won’t post an update here as it pertains to a customer account (unless customer agrees). BTW If you, dear reader, ever find yourself so frustrated with Cloudflare that you feel like your only recourse is a blog post... my email is jgc@cloudflare.com and I’m happy to hear from people.

OP here. You can post updates with any relevant information. Probably goes without saying, but if the issue has to do with my billing or address please don't post specific details without asking me first. I will link to this comment from TFA for verification. (Edit: added to the bottom. If you need more verification you have my email.) Edit2: I see that the domain is back in my account and listed as "Pending Nameserv…

Thanks. Appreciate it. I’ll let the team look into it and communicate with you first.

Re: Cloudflare silently deleted my DNS records

#104

Post by rabite »

J5892 wrote: post #58
potency wrote: post #53

Cloudflare lost my support when they started de-platforming people for holding opinions they didn't agree with. Censorship outside of strictly legal bounds should not be tolerated from a company as powerful as Cloudflare.

What sites have they de-platformed outside of legal bounds?

Daily Stormer, archive.ph, 8chan

Re: Cloudflare silently deleted my DNS records

#105

Post by PopeDotNinja »

iudqnolq wrote: post #85
paulfurley wrote: post #77

FWIW I recently evaluated a few DNS companies after Namecheap ballsed up our MX records in a similar way. I actively looked for someone we could pay money to, so we are their customer (as opposed to being a free tier user, effectively a cost) The winner was DNSimple[1], who do exactly 1 thing, and they do it extremely well. And they are small enough to not take themselves too seriously[2], which I really appreciate.…

Thank you. Looks like I'll just have to pay more. Any recommendations for a registrar?

Hurricane Electric has a pretty solid free DNS offering. I've been using it for like 10 years.

https://dns.he.net/

I haven't needed to talk to them much, but one time I tried to add a .ninja domain, and there backend wouldn't handle it. I emailed them to report the problem at 4:49 p.m. I got an email at 7:09 p.m. the same day (2 hours 20 minutes later later) asking me to try adding it again. [1] When a free service fixes your problem in a few hours, they get +1 gold star from me.

[1] I just checked my email to look up the actual times. This was on Mar 15, 2017.

Re: Cloudflare silently deleted my DNS records

#106

Post by pmlnr »

johnklos wrote: post #101
pmlnr wrote: post #95

Earlier quoted context omitted.

Digitalocean has free dns service with an api; it's good and reliable. Running my own dns looks more and more reasonable though.

Perhaps, but Digital Ocean also host spammers / scammers and doesn't do anything about them when they're reported.

I don't see how this is relevant.

Re: Cloudflare silently deleted my DNS records

#107

Post by iudqnolq »

jgrahamc wrote: post #103
iudqnolq wrote: post #94

Earlier quoted context omitted.

OP here. You can post updates with any relevant information. Probably goes without saying, but if the issue has to do with my billing or address please don't post specific details without asking me first. I will link to this comment from TFA for verification. (Edit: added to the bottom. If you need more verification you have my email.) Edit2: I see that the domain is back in my account and listed as "Pending Nameserv…

Thanks. Appreciate it. I’ll let the team look into it and communicate with you first.

I appreciate you're looking in to this.

Re: Cloudflare silently deleted my DNS records

#108

Post by nodesocket »

jgrahamc wrote: post #103
iudqnolq wrote: post #94

Earlier quoted context omitted.

OP here. You can post updates with any relevant information. Probably goes without saying, but if the issue has to do with my billing or address please don't post specific details without asking me first. I will link to this comment from TFA for verification. (Edit: added to the bottom. If you need more verification you have my email.) Edit2: I see that the domain is back in my account and listed as "Pending Nameserv…

Thanks. Appreciate it. I’ll let the team look into it and communicate with you first.

I do wonder; when a domain is suspended, why don't you send out a courtesy notification e-mail?

Re: Cloudflare silently deleted my DNS records

#109

Post by jgrahamc »

iudqnolq wrote: post #107
jgrahamc wrote: post #103

Earlier quoted context omitted.

Thanks. Appreciate it. I’ll let the team look into it and communicate with you first.

I appreciate you're looking in to this.

I’ve worked for Cloudflare since it was 24 people. I care a hell of a lot about our customers. I know eastdakota does also.

Re: Cloudflare silently deleted my DNS records

#110

Post by ryanlol »

superkuh wrote: post #87
wackget wrote: post #65

Earlier quoted context omitted.

What are some alternatives which offer DDOS/flood/spam protection?

It's very easy to manage incoming bandwidth when you're hosting a tor onion service. The entire Tor ecosystem kind of helps to since there's a limit on the instantaneous amount of data in any circuit. Overall tor is great because I own my domain name (rather than leasing it on the whim of some corp) and it has nice DoS and bandwidth tools built in. And if you were using cloudflare before you should be okay with some…

> It's very easy to manage incoming bandwidth when you're hosting a tor onion service.

Yeaah, I don’t think anyone who’s operated a larger onion service would agree with you.

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