Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Cloudflare silently deleted my DNS records

txti.es

Post reply on HN
Print view View original

51–60 of 433 posts

Re: Cloudflare silently deleted my DNS records

#51

Post by iudqnolq »

isclever wrote: post #40

My takeaway: 1. Setup up monitoring on your critical domains. UptimeRobot and Hetrixtools are good starters with generous free tier. You should know when your website/email/dns isn't working. 2. Don't tie your domain registration with your DNS provider. You lose everything if something goes wrong with your account. 3. Be able to jump ship easily, have backups of your zone, already know where you will transfer to.

> Setup up monitoring on your critical domains. UptimeRobot and Hetrixtools are good starters with generous free tier. You should know when your website/email/dns isn't working.

Lesson learned :)

> Don't tie your domain registration with your DNS provider. You lose everything if something goes wrong with your account.

I don't see how that helps. How do I recover from my registrar deleting/disabling my account even if DNS is somewhere else? I think there's still only one failure point and the lesson is that I need to pay that failure point more money.

> Be able to jump ship easily, have backups of your zone,

Luckily I have that

> already know where you will transfer to.

Any suggestions? Ironically I recently moved from Google Domains to Cloudflare because I was worried about issues with opaque support. I've learned my lesson picking based on cost alone, but I'm a college student who can't afford something too heavy-duty.

Re: Cloudflare silently deleted my DNS records

#52

Post by iudqnolq »

whatthesmack wrote: post #2

This is frightening. I just started the process of moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare, and will definitely wait until somebody from Cloudflare chimes in here to clarify what's going on.

OP here. I'm considering moving to Amazon Registrar. Why are you leaving?

Re: Cloudflare silently deleted my DNS records

#54

Post by thedanbob »

ocdtrekkie wrote: post #12
thedanbob wrote: post #11

Earlier quoted context omitted.

I had an issue with them recently where a SRV record pointing to “.” (meaning “service unavailable”) was being rewritten to the string “false”. It didn’t take them too long to fix it, but it made me wonder how they managed to push a bug like that to production without some sort of automated test catching it.

IIRC, if you're on a free plan you get exposed to code changes a little faster than their paying customers.

Which is fair, I'd rather be a guinea pig than look at ads in exchange for a free service. I was just surprised that the thing they broke was as well defined and testable as DNS validation.

Re: Cloudflare silently deleted my DNS records

#55

Post by whatthesmack »

Jerry2 wrote: post #44
whatthesmack wrote: post #2

This is frightening. I just started the process of moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare, and will definitely wait until somebody from Cloudflare chimes in here to clarify what's going on.

> moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare You're very brave considering that Cloudflare doesn't even have U2F yet Google and Amazon do.

Great point! And let's just say that the migration project is now on-hold :)

Re: Cloudflare silently deleted my DNS records

#56

Post by whatthesmack »

iudqnolq wrote: post #52
whatthesmack wrote: post #2

This is frightening. I just started the process of moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare, and will definitely wait until somebody from Cloudflare chimes in here to clarify what's going on.

OP here. I'm considering moving to Amazon Registrar. Why are you leaving?

I was only moving to Cloudflare because they do registrar services at-cost, which would be cheaper than Amazon Registrar.

Re: Cloudflare silently deleted my DNS records

#57

Post by freedomben »

whatthesmack wrote: post #2

This is frightening. I just started the process of moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare, and will definitely wait until somebody from Cloudflare chimes in here to clarify what's going on.

I've been planning too soon, am also now going to wait to see where this goes. DNS is obviously a critical system and I don't know if I can trust Cloudflare now. I'm not a big fish that can make noise. I'm an easy victim.

Re: Cloudflare silently deleted my DNS records

#58

Post by J5892 »

potency wrote: post #53

Cloudflare lost my support when they started de-platforming people for holding opinions they didn't agree with. Censorship outside of strictly legal bounds should not be tolerated from a company as powerful as Cloudflare.

What sites have they de-platformed outside of legal bounds?

Re: Cloudflare silently deleted my DNS records

#59

Post by iudqnolq »

therealmarv wrote: post #29
input_sh wrote: post #23

Earlier quoted context omitted.

That's CDN captcha, not DNS. If you use Cloudflare solely as a DNS provider, your users don't see the captcha. If you route your traffic through their servers, then they do.

you're right, it's their CDN not their DNS. Nevertheless many site owners choose Cloudflare (paid or not paid) and use Cloudflare's default settings and maybe they also never check their sites from second or third world countries. Result is that the Internet is utterly broken on many Cloudflare hosted sites (and that's a lot of sites) outside of first world countries.

OP here. You're right, and even in the US I still get endless CAPTCHAs because I browse on Firefox on Linux with tracking prevention.

My website was down for yak shaving when this happened, but before then I had DDOS protection turned off.

Re: Cloudflare silently deleted my DNS records

#60

Post by RL_Quine »

potency wrote: post #53

Cloudflare lost my support when they started de-platforming people for holding opinions they didn't agree with. Censorship outside of strictly legal bounds should not be tolerated from a company as powerful as Cloudflare.

Why do you think you have a right to host with them? You don’t, you have a privilege that’s extended by them. You’re welcome to host your own thing somewhere else.
Post reply on HN