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Cloudflare silently deleted my DNS records

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Re: Cloudflare silently deleted my DNS records

#41

Post by djsumdog »

lexicality wrote: post #31
djsumdog wrote: post #17

I really had a strong dislike for Cloudflare after they banned certain customers for political reasons[1]. The CEO mentioned how maybe it wasn't the right thing to do .. and then they did it again. There aren't really any self-hosted solutions for DDoS protection like Cloudflare since it requires things happening in the network layer. Implementing a solution would require access to monitor and reshape the local netwo…

While there are a lot of reasons not to trust cloudflare, the fact that they stopped hosting nazis and pedophiles doesn't seem like a good one to open with imo

I think it is a problem when you talk about fear of ideas. You can label anyone as a Nazi today, and when you ban people, you kinda give them power.

It shows you're afraid of their ideas, and the persecution can embolden them or give them a sense of legitimacy. It can being the Streisand Effect to their cause, taking a no-name site no one knew or cared about and blowing it up into something everyone is deeply aware of.

Re: Cloudflare silently deleted my DNS records

#42

Post by throwawaydns101 »

Legogris wrote: post #36
throwawaydns101 wrote: post #10

DNS has become frighteningly unreliable. Here are previous stories that show how it is possible to lose access to your domain for no fault of yours: (1) https://news.ycombinator.com/item?id=21700139 - Sinkholed (2) https://news.ycombinator.com/item?id=19322966 - I lost my domain and everything that goes with it No different than this story where the author's DNS records were deleted because of so called "anomaly". He…

I looked into self-hosting DNS and it doesn't seem like that big of a deal as long as you can ensure uptime to be honest. If you set up the two first on different hosts and possibly have #3/4 being cloud providers I think you're pretty good. Does anyone here have experience with running their own DNS servers for their domains?

That would solve the problem of losing DNS records. What do you do when you lose access to the domain name in the first place?

Re: Cloudflare silently deleted my DNS records

#43

Post by iudqnolq »

judge2020 wrote: post #28

Can't think of a reason this domain was touched (I don't work for CF) but I'd recommend reading the threads related to this search: https://community.cloudflare.com/search?q=127.0.0.1%20audit Every related incident seems to be due to either nameservers temporarily/incidentally chanced away from CF (and CF's service not re-checking it perhaps) or the registration billing failing (which doesn't look to be the case sinc…

OP here.

> Every related incident seems to be due to either nameservers temporarily/incidentally chanced away from CF (and CF's service not re-checking it perhaps) or the registration billing failing (which doesn't look to be the case since registration expires 2021[0]).

The changes a week ago involves adding and deleting TXT and A records only. Cloudflare manages the nameservers I use as my registrar and I never changed them from the default. I just confirmed all of that in the Cloudflare audit log.

> Unless something else happened, deleting the zone from your account doesn't affect the registration. Re-adding the domain will instantly allow you to view the registration info and likely transfer away; this would only not work if the zone is banned for some reason.

Thank you so much! Trying that now.

Re: Cloudflare silently deleted my DNS records

#44

Post by Jerry2 »

whatthesmack wrote: post #2

This is frightening. I just started the process of moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare, and will definitely wait until somebody from Cloudflare chimes in here to clarify what's going on.

> moving all ~60 of my domains from Amazon Registrar + Google Cloud DNS to Cloudflare

You're very brave considering that Cloudflare doesn't even have U2F yet Google and Amazon do.

Re: Cloudflare silently deleted my DNS records

#45

Post by hobofan »

Had the same thing happen to me some years ago. Had a (not so important) domain with Gandi, which pointed to the Cloudflare nameservers, and after some time, the domain was gone from the CF dashboard together with all DNS entries. The NS records were still pointing to CF and there also weren't any anomalies with renewal of the domain.

I didn't give much thought to it, as I wasn't using CF for anything in production at the time, but sad to see that it also seems to happen to other people.

Re: Cloudflare silently deleted my DNS records

#47

Post by Operyl »

throwawaydns101 wrote: post #35
nathancahill wrote: post #18

Earlier quoted context omitted.

Odd comment to make a throwaway for, not very controversial (unless you work for Cloudflare?)

I don't work for Cloudflare but I work for another large company that also manages domain names and DNS records. I don't want to risk the possibility that my comment could be interpreted by my employer as conflict the interest.

Probably should have made a mention to that in the first comment.

Re: Cloudflare silently deleted my DNS records

#48

Post by djsumdog »

isclever wrote: post #40

My takeaway: 1. Setup up monitoring on your critical domains. UptimeRobot and Hetrixtools are good starters with generous free tier. You should know when your website/email/dns isn't working. 2. Don't tie your domain registration with your DNS provider. You lose everything if something goes wrong with your account. 3. Be able to jump ship easily, have backups of your zone, already know where you will transfer to.

> UptimeRobot and Hetrixtools are good starters with generous free tier

Are there any open source status pages/monitor programs that have build-in checks for HTTPS, DNS records (ipv4/6), arbitrary port checks, etc? I'd rather just setup a status page/alert app on a $5 minimal DO/Vultr node and self-host/support/contribute to a FOSS program than use a commercial provider.

Re: Cloudflare silently deleted my DNS records

#49

Post by outworlder »

oefrha wrote: post #33

Unrelated issue but sometimes Cloudflare docs/communications are not in sync with their actual system which is immensely frustrating. I was bitten a few times. For instance, a while back I forgot to renew one of my side project domains so it briefly expired for maybe a day or two. Got this email from Cloudflare saying > Your DNS records will be completely removed from our system in 7 days. > ... > Once you have compl…

> Your DNS records will be completely removed from our system in 7 days.

This sounds like a plot of a japanese horror movie.

Re: Cloudflare silently deleted my DNS records

#50

Post by [deleted] »

lexicality wrote: post #31
djsumdog wrote: post #17

I really had a strong dislike for Cloudflare after they banned certain customers for political reasons[1]. The CEO mentioned how maybe it wasn't the right thing to do .. and then they did it again. There aren't really any self-hosted solutions for DDoS protection like Cloudflare since it requires things happening in the network layer. Implementing a solution would require access to monitor and reshape the local netwo…

While there are a lot of reasons not to trust cloudflare, the fact that they stopped hosting nazis and pedophiles doesn't seem like a good one to open with imo

[deleted]
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