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Cloudflare silently deleted my DNS records

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Re: Cloudflare silently deleted my DNS records

#81

Post by unilynx »

iudqnolq wrote: post #73
djsumdog wrote: post #48

Earlier quoted context omitted.

> UptimeRobot and Hetrixtools are good starters with generous free tier Are there any open source status pages/monitor programs that have build-in checks for HTTPS, DNS records (ipv4/6), arbitrary port checks, etc? I'd rather just setup a status page/alert app on a $5 minimal DO/Vultr node and self-host/support/contribute to a FOSS program than use a commercial provider.

If you want email or text message alerts I would assume that's a complicated enough system you would want uptime alerts on it, and so on recursively ad infinitum.

If you can set up nagios (which one would probably consider an interesting evening challenge if you were already willing to go for your own monitoring droplet) setting up pushover or amazon sns (for sms) should be easy enough.

Re: Cloudflare silently deleted my DNS records

#82

Post by claudiawerner »

HBKXNCUO wrote: post #71
claudiawerner wrote: post #62

Earlier quoted context omitted.

>and when you ban people, you kinda give them power. The key word being "kinda". You give the perception of power, but there are plenty of things in society we deal with by a form of "banning" (such as incarceration) in which we judge the ban to be good regardless of the power it gives people, or the ideas they represent or practice. Locking up child abusers, for instance, may give the spectre of child abuse power, a…

>I don't know anyone who wouldn't be afraid of a Nazi-style dictatorship Do you believe that if people with ideas that you consider to be Nazi-like are allowed participate in the public debate as freely and meaningfully as everyone else (e.g. by using electronic services regularly available to everyone else), a Nazi-style dictatorship is likely to come about?

No, I don't, but I do think it increases its chances of happening - and there is historical precedent for it. For that reason, I sit somewhere between Popper's paradox of tolerance on these matters (and I go further than him), Sartre's notes on anti-semitism, and Marcuse's criticism of simple plurality as a substitute for educated and rational thought.

To be clear, I don't advocate for censorship of ideas that I simply "don't like". That's not a sufficiently rigorous standard. Ideas which advocate for targeting marginalized groups, or entire groups of people for ideas they have no control over, are fair game, in my opinion. I don't pretend to have no bias in my answer to that question. I am biased, and others have their own biases. I draw the line where I want to draw it, with no concern for pretending to derive it from first principles.

Re: Cloudflare silently deleted my DNS records

#83

Post by jgrahamc »

This is being looked into internally and I am involved. Likely won’t post an update here as it pertains to a customer account (unless customer agrees).

BTW If you, dear reader, ever find yourself so frustrated with Cloudflare that you feel like your only recourse is a blog post... my email is jgc@cloudflare.com and I’m happy to hear from people.

Re: Cloudflare silently deleted my DNS records

#84

Post by ocdtrekkie »

owenmarshall wrote: post #76
RcouF1uZ4gsC wrote: post #24

Be wary of being part of something that is a cost center for the company instead of a profit center. CloudFlare is selling domains at cost. That means they are not making any money from being a domain registrar, which means they will do everything to keep the cost of doing it as low possible to themselves. This means lack of customer service and use of ML dragnets for "anomalous" behavior.

.com has a price floor of $7.85. Most registrars seem to target anywhere from the $9.99 - $14.99 range for registration because, as far as I can tell, there is no real differentiation outside of price. Sure, I could spend $lots to get a dedicated account rep from MarkMonitor or CSC but that's not really feasible for my personal site. Are there really any registrars that hit a reasonable price point for individuals an…

One of the reasons I've stuck with GoDaddy is 24/7, American phone support. Their .com pricing is closer to $20 for renewal at this point, but I've called them at 2 AM before and gotten help.

From previous research, at least, most domain registrars have ticket support at best. I did move all my "less important" domains to Cloudflare for cost savings recently, but they have my most important domains.

Re: Cloudflare silently deleted my DNS records

#85

Post by iudqnolq »

paulfurley wrote: post #77

FWIW I recently evaluated a few DNS companies after Namecheap ballsed up our MX records in a similar way. I actively looked for someone we could pay money to, so we are their customer (as opposed to being a free tier user, effectively a cost) The winner was DNSimple[1], who do exactly 1 thing, and they do it extremely well. And they are small enough to not take themselves too seriously[2], which I really appreciate.…

Thank you. Looks like I'll just have to pay more. Any recommendations for a registrar?

Re: Cloudflare silently deleted my DNS records

#86

Post by sbarre »

owenmarshall wrote: post #76
RcouF1uZ4gsC wrote: post #24

Be wary of being part of something that is a cost center for the company instead of a profit center. CloudFlare is selling domains at cost. That means they are not making any money from being a domain registrar, which means they will do everything to keep the cost of doing it as low possible to themselves. This means lack of customer service and use of ML dragnets for "anomalous" behavior.

.com has a price floor of $7.85. Most registrars seem to target anywhere from the $9.99 - $14.99 range for registration because, as far as I can tell, there is no real differentiation outside of price. Sure, I could spend $lots to get a dedicated account rep from MarkMonitor or CSC but that's not really feasible for my personal site. Are there really any registrars that hit a reasonable price point for individuals an…

What do you consider reasonable price point?

I'll speak for myself and say that all my domains have been with Hover for well over a decade now, and the times I've had to deal with their customer service, they've been excellent.

In fact, I even had to call them once, and I got a human almost immediately, and that human was able to resolve my issue while I was on the phone.. I don't recall the exact issue and I'm sure it wasn't anything major, but it was still nice.

So yeah, Hover. They're nice. And I think their prices are decent?

Re: Cloudflare silently deleted my DNS records

#87

Post by superkuh »

wackget wrote: post #65
dana321 wrote: post #20

Cloudflare. A great solution if you want nobody to be able to easily access your website.

What are some alternatives which offer DDOS/flood/spam protection?

It's very easy to manage incoming bandwidth when you're hosting a tor onion service. The entire Tor ecosystem kind of helps to since there's a limit on the instantaneous amount of data in any circuit. Overall tor is great because I own my domain name (rather than leasing it on the whim of some corp) and it has nice DoS and bandwidth tools built in.

And if you were using cloudflare before you should be okay with some people not being able to access your site since that's the norm there.

Re: Cloudflare silently deleted my DNS records

#88

Post by paulddraper »

jgrahamc wrote: post #83

This is being looked into internally and I am involved. Likely won’t post an update here as it pertains to a customer account (unless customer agrees). BTW If you, dear reader, ever find yourself so frustrated with Cloudflare that you feel like your only recourse is a blog post... my email is jgc@cloudflare.com and I’m happy to hear from people.

Please do update if possible.

It's likely a good learning for all.

Re: Cloudflare silently deleted my DNS records

#89

Post by thenewnewguy »

djsumdog wrote: post #41
lexicality wrote: post #31

Earlier quoted context omitted.

While there are a lot of reasons not to trust cloudflare, the fact that they stopped hosting nazis and pedophiles doesn't seem like a good one to open with imo

I think it is a problem when you talk about fear of ideas. You can label anyone as a Nazi today, and when you ban people, you kinda give them power. It shows you're afraid of their ideas, and the persecution can embolden them or give them a sense of legitimacy. It can being the Streisand Effect to their cause, taking a no-name site no one knew or cared about and blowing it up into something everyone is deeply aware o…

1. Cloudflare has only banned large websites, not any "no-name sites".

2. Admittedly anecdotal, but while bans like these do increase _knowledge of_ said websites, I see no evidence they significantly increase their popularity or userbase.

Re: Cloudflare silently deleted my DNS records

#90

Post by jgrahamc »

paulddraper wrote: post #88
jgrahamc wrote: post #83

This is being looked into internally and I am involved. Likely won’t post an update here as it pertains to a customer account (unless customer agrees). BTW If you, dear reader, ever find yourself so frustrated with Cloudflare that you feel like your only recourse is a blog post... my email is jgc@cloudflare.com and I’m happy to hear from people.

Please do update if possible. It's likely a good learning for all.

Of course, I just don’t want to promise something when it might be revealing information about an individual account.
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