The Awkward but Essential Art of Office Chitchat
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Re: The Awkward but Essential Art of Office Chitchat
#102It can be quite a minefield. I worked with a guy whose chit-chat policy was disconcerting - stating the bleedin' obvious. "You are in early today!" "You are in late today!" "You are on time today!" "Wearing the red shirt again, I see!" "Got your hair cut!" While this 'say what you see' served as a functional ice-breaker, as an introvert I found it strangely confrontational, almost like an interrogation. I felt like I…
Of course a few people are unsalvageably annoying, but what this behavior sometimes means is they want to have some sort of conversation with you, but they don’t know how. They may be nervous about saying something wrong, and going for safe statements. One trick that has worked for me: acknowledge the statement with a smile and reply with a complete change of subject, asking them a question about their work or life. Statements don’t require a response, so don’t respond, but ask them a question instead that guides the conversation in a direction that’s interesting or at least tolerable for you. If you can appear interested, or better yet actually learn about the person and find some shared interests and/or shared context, you may be able to permanently change the annoying greetings into chit-chat you like.
Re: The Awkward but Essential Art of Office Chitchat
#103Earlier quoted context omitted.
> weirdly enough it's good to appear somewhat "incompetent", but still in reality be able to deliver How so? To maintain lower expectations & set yourself up to surprise people positively?
If someone makes an effort to present themselves as extraordinarily competent I’ll start watching them to try and figure out whether it’s true. If they’re extraordinarily competent then there’s not much to conclude. If they’re just normal but exceedingly interested in looking competent, I know they’re self-promoters and not really trustworthy. If they act normal and are of normal competence, then again there’s not mu…
Re: The Awkward but Essential Art of Office Chitchat
#104Smalltalk is improv. It's yes... and. You take turns with the hot potato. You take your turn and then pass it. It's creating a story. Take whatever what was passed to you, add something quirky and then pass it back. It's fun to add something off the wall, a bit ridiculous. Doing this takes courage. You WILL make mistakes. At times, you may cringe at yourself. Putting yourself out there, taking small risks is the spic…
He has another book “for storytellers” that you can skip over for now. Get Impro, it’s a bit of a cult classic.
I work in education and it’s such an incredible skill for teachers as well. Controlling a class is easiest when you can establish your authority while simultaneously letting your students question it in a playful way. You can really break down a lot of walls and connect better.
Re: The Awkward but Essential Art of Office Chitchat
#105I think the essential office chitchat issue is "being yourself" vs. "seeming like a high quality professional". I've found out the hard way that relaxing and aiming for a real conversation carries a high % chance of saying something unbecoming of a team leader. Better pay attention to appearances when you're at work. I don't understand coworkers who say silly things at the lunch table without a second thought, or tho…
Re: The Awkward but Essential Art of Office Chitchat
#106My wife is amazing. She can walk into a Wal-Mart, and within minutes some stranger will be telling her their life story. I, on the other hand, suffer from Programmer's Disease. I can walk into a crowded room, approach someone and try to strike up a conversation and have the discussion killed in 3 minutes. I try to improve. I really do. I think it's a gift we're born with.
My mom has the same thing. Random people just start telling her everything about their life, because she appears open and friendly.
If i'm in public, I usually look miserable (RBF) and have a very specific goal in mind. People don't just walk up to me because its obvious I'm not going to be receptive.
Re: The Awkward but Essential Art of Office Chitchat
#107Earlier quoted context omitted.
Thanks for this. This has become a realization of mine in the past couple of years. I already wear a neat shirt to work and do my hair neatly, because that's expected. I'm not going to change my personality however, because I am who I am and I don't want to pretend to be something I'm not. I've even decided that I will no longer 'perform' interviews. I could get most jobs, because I'm pretty good at doing interviews.…
I've been doing the same. I even tell recruiters and interviewers "if I was unemployed, you'd be getting a very different version of me". It adds more fuel to the notion of why employed people are so much better to recruit, because you get more signal and less noise. We've all known for a while that being unemployed, and having that desperation stink on you, is a bad situation. But I'd never really considered it from…
THe person conducting the interview is asking you questions he knows the answer to, and knows that you know what he wants to hear, and is just checking that you know how to play the game and repeat back to him what he wants.
If you answered all the stupid interview questions completely honestly you would never get a job. Both parties know this, yet everyone keeps ploughing on with this moronic game.
Re: The Awkward but Essential Art of Office Chitchat
#108It can be quite a minefield. I worked with a guy whose chit-chat policy was disconcerting - stating the bleedin' obvious. "You are in early today!" "You are in late today!" "You are on time today!" "Wearing the red shirt again, I see!" "Got your hair cut!" While this 'say what you see' served as a functional ice-breaker, as an introvert I found it strangely confrontational, almost like an interrogation. I felt like I…
I worked with someone who rotated the same asinine 1/2 dozen or so comments about me and my appearance or arrival time etc. It annoyed the shit out of me, but, I also realized he probably didn't know another way. Sometimes people are trying to find any way, in their limited ability, to connect with someone who is clearly smarter than they are. So they pick on you. A good first attempt to stop this is to try to connect with them. Sometimes that stops this behavior.
This really doesn't fall into the 'I need to report this person' category, but, my guy didn't stop even when I got to know him.
So, realizing he was stuck in a loop I came up with my own canned, corny, responses.
'Got your hair cut!' --> 'No, I got them all cut!' 'You are early today!' --> 'Yep, I couldn't wait to be here!' 'Red shirt today!' --> 'Yep, I read it before I put it on!'
Note: These are not confrontational.
Two things happened.
1. I didn't have to think about what to say but once, then I repeated that. Cognitive offload. 2. He began to recognize how repetitive he was and eventually he either said 'good morning' or nothing. A win for everyone.
I have a million stories of idiots at work who are intimidated by the smart, quiet computer guy and so they pull dumb shit like this.
The one I hate the most is when someone gives you a nickname.
Rarely is it flattering and I struggled with how to deal with that for a long time. We intentionally don't call each other names in my family so it was always bit jarring. I tried everything: getting mad, addressing it directly nicely, ignoring it hoping it would stop, joking about it.
Nothing worked, until I tried the following.
The very first time someone gave me a nickname, I immediately gave them one. It doesn't have to be mean, just anything really. If it has a little stank on it thats ok too. Just don't get personal. Idiots will give you a nickname and smile. So, do that too, smile. Then every single time you hear it, you say their nickname. You don't call them their nickname except as a response to hearing yours. That's the key. If you use it outside of this context it does not communicate your message.
Eventually they will stop or find someone else to annoy.
Re: The Awkward but Essential Art of Office Chitchat
#109Smalltalk is improv. It's yes... and. You take turns with the hot potato. You take your turn and then pass it. It's creating a story. Take whatever what was passed to you, add something quirky and then pass it back. It's fun to add something off the wall, a bit ridiculous. Doing this takes courage. You WILL make mistakes. At times, you may cringe at yourself. Putting yourself out there, taking small risks is the spic…
Two paragraphs in, I was ready to write that it makes no sense at all, and the Smalltalk experience is nothing like it.
Then I realized that you're not talking about Smalltalk the language, and people e.g. sharing the "hot potato" of vm images (in some other tab I also had opened today's Smalltalk-72 HN thread)...
Re: The Awkward but Essential Art of Office Chitchat
#110It can be quite a minefield. I worked with a guy whose chit-chat policy was disconcerting - stating the bleedin' obvious. "You are in early today!" "You are in late today!" "You are on time today!" "Wearing the red shirt again, I see!" "Got your hair cut!" While this 'say what you see' served as a functional ice-breaker, as an introvert I found it strangely confrontational, almost like an interrogation. I felt like I…