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Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

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Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#161
post #130

Earlier quoted context omitted.

I wouldn't necessarily frame that as an inevitability of Dropbox as a product, as much as an inevitability of the traditional VC funding model. It's likely you could build a very healthy business selling people file syncing — I personally use a tiny minimalist Dropbox competitor that seems to be doing just fine. The hypergrowth demanded by investors when you take on $1.7B in funding is what's the challenge.

> tiny minimalist Dropbox competitor what is it? I'm lookin for alternatives

If you're into hosting yourself, owncloud

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#162

Yelp is such a slimy company. First they wall off their mobile web reviews to try to force you to download their POS app, they have the whole extortion racket going trying to strongarm restaurants into paying for advertising, and now this. Friendly reminder - if you are on mobile and trying to read a Yelp review and don't want to download their app, simply hold refresh, click "request desktop site" and it will load t…

I would add to this that all services that handle directory and review services are pretty slimy. Google frequently asks me about my IHOP visit much more often that I ever punch IHOP into Google Maps. While I don't mind writing reviews, stuff like this really scares me.

Back in the dot com days, I worked for one of those online phone directory start ups, and those fared better only in the naivete in capturing and manipulating data.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#163
post #130

Earlier quoted context omitted.

I wouldn't necessarily frame that as an inevitability of Dropbox as a product, as much as an inevitability of the traditional VC funding model. It's likely you could build a very healthy business selling people file syncing — I personally use a tiny minimalist Dropbox competitor that seems to be doing just fine. The hypergrowth demanded by investors when you take on $1.7B in funding is what's the challenge.

> tiny minimalist Dropbox competitor what is it? I'm lookin for alternatives

No idea what he's talking about but try out Unison! I use it to keep files on my computers synced to a central server. It works absolutely great and handles conflicts in the most sane way (imo).

The only caveat I've found so far is that you may have to increase the number of filesystem watches if your default value is too low, otherwise unison won't be able to monitor all of the files you are trying to sync.

https://www.cis.upenn.edu/~bcpierce/unison/

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#164
post #43

Earlier quoted context omitted.

They'll likely just completely replace them with an in-house solution. Yelp in Apple Maps is probably just a temporary solution

cough antitrust violations are not a good thing to attempt when you're already under investigation for antitrust abuses in multiple jurisdictions.

Antitrust regulations would certainly not be achieving the goal of reducing customer harm if they were to _prevent_ Apple from delivering a better, less-slimy solution to replace Yelp.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#165

>“I definitely implore people to forgo the three seconds of convenience to help neighborhood businesses,” he said. Interesting way to end the article. I think we have all seen lines around the block for the new hotness in local resturants. If the owner is trying to get people in the door like this, then it is likely that these apps are not the culprit in the issues that the owner is facing. In the article, grubhub po…

How does your anecdote of dining at a hot new restaurant refute the challenges restaurants are facing with GrubHub's fees getting tacked onto typical phone-in orders?

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#166

Earlier quoted context omitted.

No one is arguing that Yelp shouldn’t be allowed to funnel customers to their app. We’re just condemning the choice as shitty and user-hostile.

I suppose if the app provided a better experience, then it wouldn't be user-hostile.

Right away, the fact that it requires downloading and installing an app (which you then have to log in to) leaves it pretty far behind in the "better user experience" race vs a mobile website that just works. It's hard to catch up from that deficit.

I don't bother with the Yelp app anymore because I'm sick and tired of having to re-download and re-log in to every app (which can be painful since I don't reuse passwords) every time I wipe the OS or get a new phone. Unless it's an app that doesn't need login, or that I use very frequently, it's just not worth it. I don't use Yelp often enough to justify it.

And the Google Maps app has fine reviews with less taint of corporate meddling anyway.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#168
post #16

Earlier quoted context omitted.

Meh. I remember we used to use Yelp to find the best restaurants in a city. It worked incredibly well. It doesn't anymore, but Google maps is not better. For example, I tried to use Google maps to find good buffalo wings in Brooklyn. But, the top suggestion didn't even have buffalo sauce on the menu! Just soy! I tend to blame SEO first and ads / paid promotion second.

> I tried to use Google maps to find good buffalo wings in Brooklyn. But, the top suggestion didn't even have buffalo sauce on the menu! Just soy! That says more about Brooklyn than Google Maps.

While ragging on Brooklyn hipsters can be fun, I promise you, there's real wing joints scattered all over the place.

Yes, there's also probably a place doing a chicken skin crackling with a capsaicin blue cheese emulsion as well, but you can also just get some wings.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#169
post #142

It feels as though much of tech has gone from helping people accomplish their goals efficiently to a business model of extracting rents while providing no or little value. In this example, what benefit is GrubHub providing to anyone? The person used Yelp solely to look up the phone number of a restaurant. GrubHub deserves 15% of his order for that? Why, because they made a deal to give X% of it to Yelp, and convinced…

If somebody is willing to pay the GrubHub fee, then they’re worth it. Really basic supply and demand, even if you personally don’t find the service useful.

Yelp is still my go-to as an index of nearby restaurants and bars.

Re: Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut

#170

It's hard to make money as a directory service with Google and Apple Maps around. The shadier they get, the bigger of a sign it is that they're in trouble financially, I would think.

I've tried using Google to find places to eat, but Yelp's search is just so much easier. If I'm in a new place, I just pull up Yelp, click "Restaurants" and go with the first thing that has food I like. It's never failed me yet. It might not be the best or cheapest around, but usually the thing with 4+ stars is still pretty good. We've found a couple of places that way where we keep going back every time we're in town just because we liked it so much.

When I pull up Google and search for [restaurants near me] or [restaurants] in the Maps app, it's a mess. I can't tell what is good or not. Also they usually only have a few ratings. With Yelp I can find places with 100+ ratings out in the middle of nowhere.

The problem for Yelp is that there is no money in providing a great service like that, so they have to do shady things to make up for it.

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