Earlier quoted context omitted.
I had this at Gatwick last year... "Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" At which point another passenger decided to take advantage of the confusion and tried to steal my phone... "God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" Approached the airport, "we do not comment on security matters".…
just to clarify ... a member of gatwick airport security staff said that you? >"Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" >"God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" That all sounds so un-british I can't imagine this playing out. Which part of security were you in? I've flown through heathrow…
Heathrow terminal 4 staff is one of the rudest I have encountered. They have not been rude to me personally but every time I have been through that terminal I have seen staff being rude and racist to travellers. I have seen folks being physically pushed around to form queues, to make them hurry. This is not a one time experience. Dont recall if they were British Airways staff or airport staff.