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Man sues feds after being detained for refusing to unlock his phone at airport

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Re: Man sues feds after being detained for refusing to unlock his phone at airport

#142

Earlier quoted context omitted.

I had this at Gatwick last year... "Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" At which point another passenger decided to take advantage of the confusion and tried to steal my phone... "God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" Approached the airport, "we do not comment on security matters".…

In Norway we can click on smiley faces after security to say how the experience was, going from good to bad, there was an article in the news the other day about how they used the results from this survey for setting bonuses for the agents working in the different airports

I have seen those in multiple countries, and couldn't really say there is any correlation with friendliness.

But they do have managed to vastly improve my mood, via a different sort of mechanism: when I'm being treated rudely, I tend to linger at the machine, usually waiting for fellow passengers to clear security. During that minute or two (or five), I train my Nintendo skill on the :( face. My high score must be in the thousands.

They probably filter out such data. But maybe not–I kind of prefer not to know.

I get lots of cheeky smiles from other travellers noticing me, so the happiness even spreads. Only got yelled at by security once.

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#143
post #98

The "unlock your phone" part is obviously a problem, and the focus of HN's attention. What gets me is an Officer can say to your face "You are not under arrest" but then handcuff you, take you someplace against your will, and detain you there without access to a lawyer. How can that possibly be the conduct of Officers in a free country? I could even understand if the Officer just plainly said "we can not let you boar…

> handcuffs and detention even though you are not under arrest is insanity

No, it's kidnapping. Let the courts deal with it.

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#144
post #98

The "unlock your phone" part is obviously a problem, and the focus of HN's attention. What gets me is an Officer can say to your face "You are not under arrest" but then handcuff you, take you someplace against your will, and detain you there without access to a lawyer. How can that possibly be the conduct of Officers in a free country? I could even understand if the Officer just plainly said "we can not let you boar…

I believe it's now the same in New Zealand too sadly.

https://www.news.com.au/travel/world-travel/pacific/nz-to-fi...

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#145
post #17

Earlier quoted context omitted.

Until a court rules that they can ask for your encrypted remote backup because reasons. And then hold you in contempt until you comply. This isn’t a technical problem, it’s a political one, which means it demands a political solution.

Then you can deny you have one, and they won't be able to prove anything. Or you can have two, and then give them the one with a porn collection or something. Or you can have three, in case they suspect you of having two. Or you just have none, and they detain you indefinitely because you can't prove otherwise… though if you fear that, you probably shouldn't cross the border ever again. I was wondering what they'd do…

And what if you do have a Facebook account, but don't know its password because it's only on a password manager application on your home computer? Or what if you need two-factor authentication to login, but left the device with the second factor at home?

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#146
post #124

Earlier quoted context omitted.

I had this at Gatwick last year... "Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" At which point another passenger decided to take advantage of the confusion and tried to steal my phone... "God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" Approached the airport, "we do not comment on security matters".…

Helsinki: "why am i being checked?" smiles looking stupid "no really, why am i being checked" "i don't know, i just work here" "so you just follow orders blindly? can someone explain what's going on" no one could explain anything because Helsinki airport is a piece of..., same as Gatwick or Luton. regarding TSA, since I don't have facebook, snapchat, instagram it's always scary talking to them.

> since I don't have facebook, snapchat, instagram it's always scary talking to them.

why?

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#147
post #22

The problem with Customs and Border Protection is the attitude. They do have a challenging job. 99%+ of travelers are legit and doing nothing nefarious. They have to pick out the ones who are not legit/up to no good. I have no problem with them asking questions of myself or other travelers, even a lot of questions. The problem is the attitude and abusive nature of their conduct. I have had this experience a couple ti…

> Plenty of other countries have customs/border agents that quiz you without attacking or belittling you. I agree. I am Canadian, but I went to school in the US. After school I returned to Canada. A couple years later I had a US work visa to train Americans on a particular technology that my company specialized in, and I was maybe the foremost expert in (outside of the manufacturer). I wasn't taking anyone's job, I w…

On the flip side, I was traveling to/from Canada covering an IT director’s opening while we interviewed for a replacement. I was questioned at Canadian border and sent to the “penalty box” (secondary inspection) when asked why I was coming to Canada so much and responded that I was interviewing for a factory IT director position. I was interviewing as the hiring manager, but CBP was all fired up and yelled “Can’t your company find a Canadian to do that job?!” “Yeah [dumbass], that’s what I’m here trying to do.” Got over to secondary and they had a chuckle at the story and welcomed me into Canada.

The US doesn’t have a monopoly on thinking foreigners are coming for “our” jobs.

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#148
post #89

Earlier quoted context omitted.

> don’t have nexus or global entry I am sorry, not a native speaker. What is "nexus or global entry"?

Basically services where you can pay a few hundred dollars a year and get "pre-screened" so you have to do less when entering another country. You also get to go to the nexus/global entry only line so your time spent in line is often shorter as well.

> few hundred dollars a year

Nexus is $50 for five years (and includes Global Entry and TSA pre-check.

Global Entry is $100 for five years (and includes TSA Pre-check)

TSA Pre-check alone is $85 for five years.

If you’re near a Canadian border, Nexus is the best financial deal. None of them are “few hundred dollars per year”.

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#149

Earlier quoted context omitted.

I had this at Gatwick last year... "Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" At which point another passenger decided to take advantage of the confusion and tried to steal my phone... "God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" Approached the airport, "we do not comment on security matters".…

In Norway we can click on smiley faces after security to say how the experience was, going from good to bad, there was an article in the news the other day about how they used the results from this survey for setting bonuses for the agents working in the different airports

I always find it funny when they place them outside of toilets. Like, who in their right mind would push them? Heck - some of them are even touch interfaces so you can't use your elbow.

Re: Man sues feds after being detained for refusing to unlock his phone at airport

#150

Earlier quoted context omitted.

I agree. I went through the TSA checkpoint at the United Premier Access this last Tuesday. They have the new automated bin return system. Some of the people who travel less frequently were leaving the bins behind instead of putting them in the machine to be returned to the front. The TSA agent shouted at them repeatedly, "do any of you read English? Can't you read the damn sign?" While he pointed at the instructions.…

I had this at Gatwick last year... "Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!" At which point another passenger decided to take advantage of the confusion and tried to steal my phone... "God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!" Approached the airport, "we do not comment on security matters".…

just to clarify ... a member of gatwick airport security staff said that you?

>"Hey idiot, get your goddamn bags off the (expletive) belt! Hurry the hell up!"

>"God (expletive) damn you! Are you trying to make my (expletive) life hard?! Just take your bags and go, you're holding up my line!"

That all sounds so un-british I can't imagine this playing out. Which part of security were you in?

I've flown through heathrow, gatwick and other uk airports loads of times and never seen anything approaching that level of rudeness.

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