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What is this Twitter army of Amazon drones cheerfully defending warehouse work?

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Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#51

These accounts certainly seem like they are being directed or encouraged by corporate. I know quite a few of the ambassadors at the warehouse where I work and I don't think any of them would post these kind of responses on Twitter without some kind of direction from above. Also, in case there is confusion with the term "ambassador", from my understanding this is mostly an internal title for associates who lead some t…

Someone above wrote this:

> People get bathroom breaks, but those count against your rate, and people do sometimes get written up for taking them, although that's as much a matter of Amazon encouraging ruthlessness in management as anything. I know of one anecdotal story of a worker who was apparently written up for the time it took them to clean up after their own nosebleed.

Does this ring true to you?

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#52

I don't think the ground workers at Amazon: 1. Care about tweeting about their company. 2. Talk like that. However, I think this could be real if: 1. Amazon has some incentive program that basically allows workers to take on a "marketing assignment" for some sort of bonus. If so, how is this different than contriving good reviews about your restaurant on Yelp? 2. Amazon has developed or is paying for third party soft…

> 2. Amazon has developed or is paying for third party software that lets their PR people quickly manage and create activity on multiple Twitter accounts from a central interface. I feel like this would be infinitely cheaper, more quantifiable and easier to set concrete milestones/targets for their campaigns than telling employees to tweet on Amazon's behalf and hoping for the best. All it takes is for one of these a…

Since they have Amazon in the Twitter handle it’d be easy to shut the accounts down on trademark grounds.

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#53
post #45

Earlier quoted context omitted.

If you're accusing them of lying, that's fine. But what you claimed was that these are just talking points "instead of" fixing the issues. So, they are claiming they fixed the issues. Are you claiming they are lying about that?

Plenty of untrue statements are asserted as fact in good faith and without intention to deceive. Asking for evidence is not the same thing as an accusation of dishonesty.

Um, what? These people are representing themselves as employees of Amazon, who work in these factories. Unless they are lying about that, then they are in a position to know. Therefore, if they are making an assertion and it is untrue, they are lying. This isn't that complicated.

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#54

This is standard social media PR - fail to see what the issue is. Brand ambassadors that promote the business have been common for a very long time. Nothing to see here.

Remember when we used to call them shills instead of “brand ambassadors?” Good times. Now we have this Brave New World PR doublespeak that reflects the dehumanizing nature of working on the floor at Amazon a bit too well.

The difference is a shill hides their affiliation. These accounts are all clearly marked as being from Amazon. How is it any different from the various $Airline_Cares accounts on twitter that reply to customer complaints about bad service?

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#55
post #15

They’re not chatbots - the replies are too specific and organic in some of the tweets I read. I’m guessing Amazon told these workers that someone would convey their general sentiments on their behalf. That or this is satire, I hope.

They could even source the sentiments through Mechanical Turk.

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#56
post #45

Earlier quoted context omitted.

> it sounds like they did fix them On what basis? All we have is PR talking points presented, deceptively, as genuine opinions of real employees. That doesn't seem like evidence.

If you're accusing them of lying, that's fine. But what you claimed was that these are just talking points "instead of" fixing the issues. So, they are claiming they fixed the issues. Are you claiming they are lying about that?

This is a really weird line to take. Obviously by "rather than fix" he means fix and demonstrate. Otherwise, why is is up to anyone but Amazon to prove that they have fixed the issues? You are misdirecting the burden.

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#57
post #38
post #32

Earlier quoted context omitted.

...it sounds like they did fix them? People used to complain about not getting bathroom breaks and unpleasant temperatures. Either they're lying, or they did fix those things and are informing people of it.

>...it sounds like they did fix them? Kind of to a point. People get bathroom breaks, but those count against your rate, and people do sometimes get written up for taking them, although that's as much a matter of Amazon encouraging ruthlessness in management as anything. I know of one anecdotal story of a worker who was apparently written up for the time it took them to clean up after their own nosebleed. In the FC w…

Ya, that seems like the most reasonable explanation.

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#58

These accounts certainly seem like they are being directed or encouraged by corporate. I know quite a few of the ambassadors at the warehouse where I work and I don't think any of them would post these kind of responses on Twitter without some kind of direction from above. Also, in case there is confusion with the term "ambassador", from my understanding this is mostly an internal title for associates who lead some t…

Someone above wrote this: > People get bathroom breaks, but those count against your rate, and people do sometimes get written up for taking them, although that's as much a matter of Amazon encouraging ruthlessness in management as anything. I know of one anecdotal story of a worker who was apparently written up for the time it took them to clean up after their own nosebleed. Does this ring true to you?

I'm so glad I canceled my Amazon membership. I don't want anyone working in these conditions. My items can wait a few days to ship

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#59

People talk about blockchain and ML/AI as the revolutionary technologies of the day, but I think public manipulation via the Internet (social media at least, probably more) may turn out to be more significant. Is it real and does it work? Undoubtedly, there are people who believe it works and invest a lot of resources in it, from businesses to political movements to governments (Russia and China, for example). We can…

I believe Snowden shined a light at some of the disinformation programs that are operated by the govt. I know for a fact these types of campaigns exist on a regular basis on a grand scale.

https://theintercept.com/2014/02/24/jtrig-manipulation/

Re: What is this Twitter army of Amazon drones cheerfully defending warehouse work?

#60
post #53

Earlier quoted context omitted.

Plenty of untrue statements are asserted as fact in good faith and without intention to deceive. Asking for evidence is not the same thing as an accusation of dishonesty.

Um, what? These people are representing themselves as employees of Amazon, who work in these factories. Unless they are lying about that , then they are in a position to know. Therefore, if they are making an assertion and it is untrue, they are lying. This isn't that complicated.

Is it possible that two employees at an Amazon facility might disagree about the ideal temperature of the facility?
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